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GVC3210 Administration Guide

Version 1.0.1.21

EXPERIENCING THE GVC3210

Please visit our website:

http://www.grandstream.com

to receive the most up-to-date updates on firmware

releases, additional features, FAQs, documentation and news on new products.

We encourage you to browse our

product related documentation

and

User and Developer Forum

for

answers to your general questions. If you have purchased our products through a Grandstream Certified
Partner or Reseller, please contact them directly for immediate support.

Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or

submit a trouble ticket online

to receive in-depth support.

Thank you again for purchasing Grandstream video conferencing endpoint, it will be sure to bring
convenience and color to both your business and personal life.

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Summary of Contents for GVC3210 RMT

Page 1: ...Grandstream Networks Inc GVC3210 Video Conferencing Endpoint for AndroidTM Administration Guide https arttel ru https arttel ru shop terminaly vks grandstream gvc3210...

Page 2: ...of this guide is available for download here http www grandstream com support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks Inc in the United States E...

Page 3: ...ons However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determin...

Page 4: ...lares that the radio equipment GVC3210 and GVC3210 RMT are in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http...

Page 5: ...am uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be down...

Page 6: ...mware Version 1 0 1 16 12 Firmware Version 1 0 1 13 12 Firmware Version 1 0 1 6 12 WELCOME 13 PRODUCT OVERVIEW 14 Safety Compliances 16 Warranty 16 GVC3210 LCD SETTINGS 17 Accounts 17 General 17 Codec...

Page 7: ...thernet 26 Wi Fi 28 Wi Fi Display 28 Proxy 28 VPN 28 802 1X 29 Additional Network Settings 29 Audio 30 Volume 30 Ringtone 30 Audio Priority 30 Video 31 Peripheral 32 HDMI Settings 32 Camera 32 Status...

Page 8: ...ans General 54 Settings BlueJeans Codec 54 Settings BlueJeans Call 54 Settings H 323 General 55 Settings H 323 Codec 56 Settings H 323 Call 57 Settings Network Settings 57 Settings Peripheral 60 Setti...

Page 9: ...Status Network Status 86 Status System Info 87 Status Remote Control 87 FIRMWARE UPGRADE 88 No Local TFTP HTTP Servers 88 Upgrade GVC3210 via TFTP Server 88 Upgrade the GVC3210 via SD Card or via USB...

Page 10: ...UI Virtual Remote Control 37 Figure 5 Recording Storage Selection 70 Figure 6 Search Recording File 70 Figure 7 Contacts 74 Figure 8 Import Contacts 75 Figure 9 Export Contacts 76 Figure 10 Download...

Page 11: ...tended audiences of this document are device administrators To learn the basic functions of the GVC3210 please visit http www grandstream com support to download the latest GVC3210 User Guide This gui...

Page 12: ...21 No major changes Firmware Version 1 0 1 20 No major changes Firmware Version 1 0 1 18 No major changes Firmware Version 1 0 1 16 Added USB SD card upgrade function on GVC3210 Upgrade the GVC3210 vi...

Page 13: ...unprecedented flexibility and the power of support for multiple popular video conferencing protocols and platforms right out of the box The SIP based GVC3210 supports Grandstream s robust IPVideoTalk...

Page 14: ...4 BP MP HP video resolution up to 4K 2160p frame rate up to 30 fps bitrate up to 16Mbps Video Resolutions 4K 2160p 30fps from 4096Kbps 1080p 30fps from 1024Kbps 720p 30fps from 512 Kbps 4SIF 4CIF from...

Page 15: ...y Input 100 240VAC 50 60hz output 12V 2A 24W Package Content GVC3210 video conferencing endpoint remote control 4 AAA batteries universal power supply network cable 1 5 meters 2 HDMI cables 1 5 meter...

Page 16: ...the device caused by unsupported power adapters Warranty If GVC3210 is purchased from a reseller please contact the company where the device is purchased for replacement repair or refund If the devic...

Page 17: ...igure here Account Active This field indicates whether the account is active If disabled GVC3210 will not send registration information to the server although all other settings will remain saved Acco...

Page 18: ...SIP server This setting is available if using SIP or BlueJeans account The following settings are related to H 323 account only Please refer to section Settings H 323 General for more descriptions of...

Page 19: ...0OK SDP Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec Preferred video codec Select preferred video codec for the account to use during the call H 264 or and H...

Page 20: ...mera during video call SRTP Mode Enable or disable SRTP for the call for the SIP account only Call Account Select the account to be configured The users can select the SIP account or H 323 account to...

Page 21: ...rent time the time configured manually will be erased if the device is rebooted Use 24 hour Format Check uncheck to display the time using 24 hour time format or not For example in 24 hour format 13 0...

Page 22: ...r right to adjust the horizontal position from 0 to 96 for the site to display on the screen The default setting is 0 Vertical Offset Slide up or down to adjust the vertical position from 0 to 96 for...

Page 23: ...r more options the users can click on the MENU icon from remote control as shown on the upper right and select All Running On SD Card Sort by size or Reset app preferences Accounts Add Account Add a G...

Page 24: ...external Micro SD card or USB storage device plugged in GVC3210 The default setting is No which means only allowing installing apps from GS market Please note that Apps from unknown sources may cause...

Page 25: ...es the user authentication mode Config HTTP HTTPS Password Type the password if the HTTP HTTPS for the config server uses the user authentication mode Config Server Path Configure the server path for...

Page 26: ...nfigurations here such as Bluetooth Wi Fi and VPN settings are not available in web UI Bluetooth Paired Devices Display paired devices such as Bluetooth remote control Android mobile phone Bluetooth s...

Page 27: ...Enter the DNS Server 2 address when static IP is used PPPoE Account ID Enter the PPPoE account ID when PPPoE is used PPPoE Password Enter the PPPoE password when PPPoE is used IPv6 Settings IPv6 addr...

Page 28: ...screen mirroring of other devices in the GVC3210 screen is possible through the Wi Fi network Proxy Proxy hostname Configure HTTP HTTPS proxy URI of the network Some of the networks require going thro...

Page 29: ...nnecting to the authentication server The default setting is Close Identity Enter the Identity information for the 802 1x mode 802 1x Password Enter the MD5 Password for the 802 1x mode CA Certificate...

Page 30: ...rect IP address Layer 2 QoS 802 1p Priority Value Assign the priority value of the Layer2 QoS packets for LAN port The default value is 0 Audio Volume Ringtone Volume Users can slide left or right to...

Page 31: ...te control to access manual settings on the screen to configure contrast saturation and brightness Contrast Higher value brings more distinct color contrast Saturation Higher value brings deeper color...

Page 32: ...ompletely Note When the GVC3210 is using 4K resolution HDMI Out Port 2 is not supported Users can only use HDMI Out Port 1 for one display Camera Move Speed Set the camera movement speed when the came...

Page 33: ...er USB device is inserted to USB port or not SD Card Display whether external Micro SD card is inserted or not Network MAC Address This is the global unique ID of device NAT Type The type of NAT conne...

Page 34: ...e Version Display the hardware version of the connected remote control Software Version Display the software version of the connected remote control Remote Control Battery Display remote battery statu...

Page 35: ...GVC3210 2 Make sure GVC3210 is turned on and shows its IP address on the top status bar of the connected display device 3 Open a Web browser on your computer 4 Enter GVC3210 s IP address in the addre...

Page 36: ...nage contacts and LDAP client configuration schedule conference and manage call history Device Control Device Control and Audio Control Settings Account Network Settings Peripheral Call Features Gener...

Page 37: ...ext will turn into red in web UI The LCD for GVC3210 display will shows DND indication on the top of the screen and all incoming calls will be rejected Remote Control Click to bring up virtual remote...

Page 38: ...t is used to configure the URL or IP address and port of the secondary SIP server When the connection request sent to SIP server fails the device will try to use the secondary SIP server Tertiary SIP...

Page 39: ...penetration in different network environments If a symmetric NAT is detected STUN will not work and only an outbound proxy can provide a solution Secondary Outbound Proxy It is used to configure the I...

Page 40: ...header in the SIP message It is used to indicate proxy sensitive features that must be supported by the proxy Do not configure this parameter unless this feature is supported on the SIP server Settin...

Page 41: ...ting is 180 with a valid range from 90 to 64800 Min SE s It is used to configure the minimum session expiration timer in seconds if the device acts as a timer refresher The default setting is 90 The v...

Page 42: ...le The default setting is Auto Use Privacy Header Controls whether the Privacy header will present in the SIP INVITE message or not whether the header contains the caller info When set to default the...

Page 43: ...Message Contact header will include SIP instance tag The default setting is Yes Validate Incoming SIP Messages It is used to set if the device will check the incoming SIP messages caller ID and Cseq...

Page 44: ...tes in device system and the trusted CA certificates uploaded by the user will be validated Settings SIP Codec Parameters Descriptions Audio DTMF It is used to set the parameter to specify the mechani...

Page 45: ...fluence the audio quality The default setting is 2 G 722 1 Rate It is used to select encoding rate for G 722 1 codec It supports 24kbps or 32kbps The default setting is 24kbps encoding rate G 722 1 Pa...

Page 46: ...low remote control on its local camera The default setting is Yes FECC H 224 Payload Type It is used to configure FECC H 224 payload type The valid range is from 96 to 127 The default value is 125 SDP...

Page 47: ...it s set to 0 or 1 the INVITE will include packetization mode value as 0 or 1 If it s set to Auto the INVITE will include both 0 and 1 and the packetization mode value is a result of negotiation betwe...

Page 48: ...the bit rate of the video The video bit rate can be adjusted based on the network environment Increasing the video bit rate may improve video quality if the bandwidth is permitted If the bandwidth is...

Page 49: ...or No to reject the request Accept Video request will be accepted automatically and video will be established Deny Video request will be rejected automatically The default setting is prompt DialPlan P...

Page 50: ...fault setting is No Call Log It is used to categorize the call logs saved for this account If it is set to Log All all the call logs of this account will be saved If set to Log Incoming Outgoing Calls...

Page 51: ...ploading Once done it will show as Browse again Click on Save on the bottom of the web page and Apply on the top of the web page to save the change Enable Local MOH If set to Yes the local MOH will be...

Page 52: ...e the phone will ring with selected distinctive ringtone Matching rules Specific caller ID number For example 8321123 A defined pattern with certain length using x and to specify where x could be any...

Page 53: ...The default setting is No Call forwarding Mode It is used to set the Call Forwarding feature for this account None Setting the feature to None will disable Call Forward Unconditional If set to Uncondi...

Page 54: ...on is the same as on SIP account Please refer to the Settings SIP Codec section for more details Note Only PCMU PCMA G 722 and G 722 1 codecs are supported using BlueJeans account Settings BlueJeans C...

Page 55: ...ive The default setting is No Enable GK This defines whether to enable GK If enabled the device will register to GK automatically The default setting is No Enable H 460 It is used to define whether to...

Page 56: ...coder from the Available list to Selected list and configure the vocoder priority by adjusting the order in the Selected list The Selected vocoders will be included in the SDP message with the same or...

Page 57: ...packet as H245 keep alive packet every 10 seconds The timeout interval is 30 seconds and will hang up the call once timed out The default setting is No Note If enabled it may cause incompatibility iss...

Page 58: ...ntenance Upgrade Host name Option 12 It is used to configure the name of the client in the DHCP request It is optional but may be required by some Internet Service Providers Vendor Class ID Option 60...

Page 59: ...et s QoS parameter for SIP messages in decimal pattern This value is used for IP Precedence Diff Serv or MPLS Default setting is 26 Layer 3 QoS for Audio It is used to define the Layer 3 packet s QoS...

Page 60: ...ress It is used to configure a static IPv6 address if Statically configured is used IPv6 prefix length It is used to set the IPv6 prefix length if Statically configured is used Default is 64 DNS serve...

Page 61: ...Video Automatically It is used to set if the device will enable the video feature automatically when it makes an outbound call If set to Yes the video codec attributes will be included in the SIP INV...

Page 62: ...oportion Equal proportional cutting or Proportional add black edge If set to Original proportion the device displays video in its original proportion that received from remote party if the remote vide...

Page 63: ...e do not use any special characters in this site name such as a colon comma hyphen or underline _ Display Position It is used to configure the site name s position to be at Upper Left Corner Upper Rig...

Page 64: ...Connect If set to Yes the Remote Control app can be paired to the GVC3210 via Bluetooth but it cannot connect to the GVC3210 to perform any operations The default setting is No Keep alive Interval s...

Page 65: ...t the password for user level web GUI access This field is case sensitive with a maximum length of 32 characters Confirm New User Password Enter the new User password again to confirm Screen lock Dele...

Page 66: ...sed to define the server path for upgrading the firmware It can be different from the Config Server Path Default setting is fm grandstream com gs Firmware File Prefix It is used to set the prefix char...

Page 67: ...ust include value P1 with device s administration password If it is missed or does not match the password the device will not apply the configuration in the config file The default setting is No Downl...

Page 68: ...iles changes This option is available when Automatic Upgrade is set to Check Every Day The default setting is 1 Firmware Upgrade and Configuration file detection It is used to define the rules for aut...

Page 69: ...card storage mounted to the device will be format as well For more information about using GUI customization tool please refer to the following document http www grandstream com tools gvc320x_gui_cus...

Page 70: ...ge Selection Search Recording File Under GVC3210 web UI Maintenance Recording Recording in the Search field users could enter a keyword to search for the available recording file Figure 6 Search Recor...

Page 71: ...e in 24 hour format 13 00 will be displayed instead of 1 00 pm The default setting is Yes DHCP Option 42 Override NTP Server It is used to set if the device will allow the DHCP offer overrides the NTP...

Page 72: ...listed according to time when the traces were captured Click the trace name to download it to PC The captures files are saved in FileManager SD Card ppp folder Syslog Syslog protocol Configure sendin...

Page 73: ...Host Enter the target host and press Start to ping the host address This can be used to test the reachability of a host in the network and measure the round trip time for messages sent from the device...

Page 74: ...ly Figure 7 Contacts Table 3 Contacts Parameters Parameters Descriptions Name Specify the name of the contact entry Phone Category Specify the category of the phone number to enter Available options a...

Page 75: ...ontacts Parameters Parameters Descriptions Clear the old list If it is enabled the previous contact records will be deleted when a new phonebook file is loaded into the device If it is disabled both t...

Page 76: ...or XML contact file Available options UTF 8 GBK UTF 16 UTF 32 Big5 Big HKSCS Shift JIS ISO8859 1 ISO8859 15 Windows 1251 EUC KR File Type Select the file format for phonebook file import The device su...

Page 77: ...oad mode from TFTP HTTP or HTTPS File Encoding Select the encoding format for XML contact file Available options UTF 8 GBK UTF 16 UTF 32 Big5 Big HKSCS Shift JIS ISO8859 1 ISO8859 15 Windows 1251 EUC...

Page 78: ...arameters Descriptions Name Specify a name for the group Group Members Select members of the group Contacts Schedule Users could use schedule meetings from GVC3210 Web UI Contacts Schedule Click on Ad...

Page 79: ...to configure whether to remind users in advanced A prompt dialog box will pop up on GVC3210 screen 10 minutes before the conference starts Conference preset It is used to select a camera preset when...

Page 80: ...add participants to the conference Contacts Call History Users could view Call History GVC3210 Web UI Contacts Call History Call History All shows all calls outgoing received missed Figure 13 Call His...

Page 81: ...P Name Attributes It is used to configure the name attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated name attribu...

Page 82: ...Up to 3 fields can be displayed Example cn sn telephoneNumber Max Hits It is used to configure the maximum number of results to be returned by the LDAP server If set to 0 server will return all search...

Page 83: ...l on the right then save the configurations Figure 15 GVC3210 Web UI Video Control Note When the GVC3210 is using 4K resolution during video call EPTZ is not supported The GVC3210 supports 90 field of...

Page 84: ...aker and Gooseneck Mic Auto GVC3210 will automatically detect whether any USB Bluetooth or HDMI devices are connected If only one of them is connected it will be used as the audio device If two or thr...

Page 85: ...onfigure busy tone which will be heard if the callee is busy or on DND The default value f1 480 24 f2 620 24 c 500 500 Reorder Tone Users can configure reorder tone which will be heard when the call f...

Page 86: ...each interface is displayed with different icons here The icon in green indicates Connected and the icon in grey means Not Connected Figure 16 GVC3210 Web UI Status Peripheral Status Status Network S...

Page 87: ...Device boot version Kernel Version Device kernel version Android Version Device Android version Currently it s 6 0 1 System Up Time Device system up time since the last reboot Status Remote Control P...

Page 88: ...col 4 Please go to Grandstream website www grandstream com support firmware for the release note and latest firmware information No Local TFTP HTTP Servers Service providers should maintain their own...

Page 89: ...note end users can also choose to download a free HTTP server from http httpd apache org or use Microsoft IIS web server Upgrade the GVC3210 via SD Card or via USB To upgrade the GVC3210 via SD Card o...

Page 90: ...e corresponding firmware release configuration template in the following link http www grandstream com support tools When the GVC3210 boots up it will issue TFTP or HTTP request to download a configur...

Page 91: ...manually in LCD menu Settings Status Remote Control and click Check for Updates If there is a new version follow the prompts on the screen to download remote control update and upgrade Network connec...

Page 92: ...sers lose all parameters or records Grandstream will not take responsibility for the damage or loss 2 After factory reset the remote control will not be paired to GVC3210 anymore Please press OK butto...

Page 93: ...bring up the prompt box as shown below Click OK to reboot the device and restore factory settings Figure 21 Web UI Factory Reset Confirmation Reset via Reset Pin Hole There is a Reset pin hole on the...

Page 94: ...ctly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth sup...

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