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GRP26XX Series - BLF Guide 

                                                                                                                                             

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DIRECTED CALL PICKUP 

Directed call pickup feature allows GRP26XX phone system to be able to answer the calls to the monitored 

users.  This  feature  is  very  useful  for  the  attendant  to  help  the  specified  callees  to  answer  the  call  if  the 

callees are not available to answer it. 

 

When 

the monitored user’s indicator is blinking red, that means there is an incoming call on this monitored 

extension phone, GRP26XX phones user shoul

d tap the “Busy Lamp Field” MPK button to answer the call 

for the monitored user. 

 

Note: 

To  be  able  to  answer  incoming  calls  of  the  monitored  extension,  you  will  need  to 

set  “BLF 

Call-

pickup” to “Force BLF Call-pickup by prefix” from the Phone’s Web GUI under: 

 

Account x 

 SIP Settings 

 Advanced Settings   

 

 

 

                                                          Figure 9: Force BLF Call-pickup by prefix 

Summary of Contents for GRP2613

Page 1: ...Grandstream Networks Inc GRP26XX Carrier Grade IP phones BLF Configuration User Guide ...

Page 2: ...GRP26XX Series BLF Guide P a g e 2 Table of contents INTRODUCTION 4 OVERVIEW OF FUNCTIONS 5 CONFIGURATION VIA WEB BROWSER 5 BLF KEYS CONFIGURATIONS 6 VISUAL INDICATORS 10 DIRECTED CALL PICKUP 11 ...

Page 3: ...tings 6 Figure 2 Configure Multi Purpose Keys 7 Figure 3 Select Associated Account 7 Figure 4 Add Description 8 Figure 5 Add Extension Value 8 Figure 6 Click Save 9 Table of Tables Table 1 Default Passwords for Login Page 6 Table 2 The BLF Indicators Status in Different Scenarios 10 ...

Page 4: ...ts Busy Lamp Field BLF on the Multi Purpose Keys on the phone This document serves as an end user guide on how to configure Grandstream GRP Carrier Grade IP Phones for Busy Lamp Field feature To learn more about GRP26XX s basic and advanced features please visit link http www grandstream com support to download the latest GRP26XX Administration Guide and GRP26xx User Guide ...

Page 5: ...s IP address You may check the IP address from the phone s keypad menu under Status Network Status 3 Open a Web browser on your computer 4 Enter the phone s IP address in the address bar of the browser 5 Enter the administrator s login and password to access the Web Configuration Menu Notes The computer has to be connected to the same sub network as the phone This can be easily done by connecting ...

Page 6: ...aking all the changes click on the APPLY button on top of the page to submit After submitting the changes in all the Web GUI pages reboot the phone to have the changes take effect if necessary All the options under Accounts page and Phonebook page do not require reboot Most of the options under Settings page do not require reboot BLF KEYS CONFIGURATIONS To configure the BLF feature on GRP26XX phon...

Page 7: ... the Account dropdown menu select the account associated with the IP PBX that carries the extension being set up Figure 3 Select Associated Account 6 In the Description field type the name of the individual or department that you want to associate with the extension being set up ...

Page 8: ... Series BLF Guide P a g e 8 Figure 4 Add Description 7 In the Value field type the extension number for the extension being set up Figure 5 Add Extension Value 8 Go to the bottom of the page and click on Save ...

Page 9: ... 9 Then in the bottom of the Virtual Multi Purpose Keys page and click on Save VPK Figure 7 Click Save VPK Note If users would like to configure more VPKs than the ones displayed on the page to perform BLF they can click on Add VPK to configure dynamic VPK ...

Page 10: ...g red and if the monitored extension answers the call the BLF indicator status will be changed from blinking red to solid red The following table shows the BLF indicator status in different scenarios Table 2 The BLF Indicators Status in Different Scenarios Monitored Extension Behavior BLF Indicator Status LINE Keys MPKs on Phone Body Idle Solid green Placing a call Solid red Ringing Blinking red D...

Page 11: ...le to answer it When the monitored user s indicator is blinking red that means there is an incoming call on this monitored extension phone GRP26XX phones user should tap the Busy Lamp Field MPK button to answer the call for the monitored user Note To be able to answer incoming calls of the monitored extension you will need to set BLF Call pickup to Force BLF Call pickup by prefix from the Phone s ...

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