Grandstream Networks GRP261 Series Administration Manual Download Page 1

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Grandstream Networks, Inc.

GRP261xGRP262x/GRP263x/GRP2670/
GRP2650 Series

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Summary of Contents for GRP261 Series

Page 1: ...Grandstream Networks Inc GRP261xGRP262x GRP263x GRP2670 GRP2650 Series GPLQLVWUDWLRQ XLGH...

Page 2: ...1000M network ports integrated PoE Wi Fi and Bluetooth support 3 way conference and Electronic Hook Switch EHS The GRP2624 is featuring 8 line dual color line keys which can be digitally programmed a...

Page 3: ...programmed as up to 16 pro visionable BLF fast dial keys 2 8 320 240 TFT color LCD 4 programmable context sensitive soft keys 2 4 320 240 addi tional screen dedicated to up to 24 multi purpose keys 10...

Page 4: ...as up to 24 provisional BLF fast dial keys 2 8 inch 320 240 TFT color LCD 4 programmable context sensitive soft keys 2 4 320 240 addi tional screen dedicated to up to 24 multi purpose keys 1000M netw...

Page 5: ...ed auto sensing 10 100 1000 Mbps Gigabit Ethernet ports with integrated PoE GRP2612G Graphic Display 2 4 inch 320 240 TFT color LCD Feature Keys 4 line keys with up to 2 SIP accounts 4 programmable co...

Page 6: ...15 Class B FCC Part 68 HAC CE EN 55032 EN 55035 EN 61000 3 2 EN 61000 3 3 EN IEC 62368 1 RCM AS NZS CISPR 32 AS NZS 62368 1 AS CA S004 IC ICES 003 CS 03 Part V GRP2612W FCC Part 15 Class B Part 15 Su...

Page 7: ...g Firmware upgrade via TFTP FTP FTPS HTTP HTTPS mass provisioning using TR 069 or encrypted XML configuration file Power Green Energy Efficiency Universal power adapter included Input 100 240V Output...

Page 8: ...w 2 angle positions Wall Mountable Yes wall mount sold separately QoS Layer 2 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level passwords MD5 MD5 sess based authent...

Page 9: ...2000 items call waiting call log up to 2000 records customization of screen off hook auto dial auto answer click to dial flexible dial plan Hot Desking personalized music ringtones and music on hold...

Page 10: ...for G 729A B G 711 a law G 726 G 722 wide band OPUS iLBC and in band and out of band DTMF in audio RFC2833 SIP INFO Auxiliary Ports RJ9 headset jack allowing EHS with Plantronics headsets USB port Te...

Page 11: ...4 SIP accounts 4 XML programmable context sensitive softkeys 5 navigation menu keys 9 dedicated function keys for MESSAGE with LED indicator TRANSFER HOLD HEADSET MUTE SEND REDIAL SPEAKERPHONE VOL VOL...

Page 12: ...RFC3261 TCP IP UDP RTP RTCP RTCP XR HTTP HTTPS ARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP FTP FTPS NTP STUN SIMPLE LLDP LDAP TR 069 802 1x TLS SRTP IPv6 Network Interfaces Dual switched auto...

Page 13: ...ing Package Content GRP2670 phone handset with cord phone stand 12V power adapter network cable Quick Installation Guide Compliance FCC Part 15 Subpart B Class B Part 15 Subpart C 15 247 Part 15 Subpa...

Page 14: ...oS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level passwords MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file SRTP TLS 802 1x media...

Page 15: ...50 Phone Setup The GRP261X GRP2624 GRP2634 GRP2670 GRP2650 phones can be installed on the desktop using the phone stand or attached to the wall using the slots for wall mounting Figure 2 Phone Stand a...

Page 16: ...ab on the Handset Cradle Connecting the GRP261X GRP2624 GRP2634 GRP2670 GRP2650 To set up the GRP261X GRP2624 GRP2634 GRP2670 GRP2650 follow the steps below 1 Connect the handset and main phone case w...

Page 17: ...ersion number and Hardware Account status Network status Press to enter the sub menu for MAC address IP setting information DHCP Static IP PPPoE Ipv4 address Ipv6 address Subnet Mask Gateway and DNS s...

Page 18: ...character by entering the corresponding ID on keypad Date Time Allow DHCP Option 42 to override NTP server Allow DHCP Option 2 to override NTP server Time Settings It is used to configure date and ti...

Page 19: ...in blue on LCD Lift and put back the handset to exit diagnostic mode Audio Loopback Speak to the phone using speaker handset headset If you can hear your voice your audio is working fine Press Exit So...

Page 20: ...bar of the browser 5 Enter the administrator s login and password to access the Web Configuration Menu Notes The computer must be connected to the same sub network as the phone This can be easily done...

Page 21: ...then display a reboot message Wait for about 1 minute to log in again CONFIGURATION GUIDE This section describes the options in the phone s Web GUI As mentioned you can log in as an administrator or...

Page 22: ...btained on the phone DNS Server 1 The DNS server address 1 obtained on the phone DNS Server 2 The DNS server address 2 obtained on the phone Affinity Broadcast The status of Affinity Broadcast on the...

Page 23: ...of the core dump and the core dump files generated if any It also gives the ability to generate GUI Phone core dump files manually Screenshot Download captured screenshots Press Start button to clear...

Page 24: ...Maximum or Customized Mode Enable Missed Call Backlight If set to Yes LCD backlight will be turned on when there is a missed call on the phone Enable IEEE 802 3az EEE Energy Efficient Ethernet Configu...

Page 25: ...set to Enable tel will be used instead of sip in the SIP request Voice Mail Access Number Allows users to access voice messages by pressing the MESSAGE button on the phone This value is usually the VM...

Page 26: ...ult setting is No Primary IP Configures the primary IP address where the phone sends DNS query to when Use Configured IP is selected for DNS mode Backup IP 1 Configures the backup IP 1 address where t...

Page 27: ...ult is 20 SIP SUBSCRIBE Failure Retry Wait Time Configures the time interval to retry sending SIP SUBSCRIBE request if receive error response Valid range is 1 to 3600 Default is 1 Add Auth Header on I...

Page 28: ...est Use MAC Header If Yes for REGISTER only the sip message for register or unregister will contains MAC address in the header and all the outgoing SIP messages except REGISTER message will attach the...

Page 29: ...reaches the T2 value Default is 4 seconds Outbound Proxy Mode The Outbound proxy mode is placed in the route header when sending SIP messages or they can be always sent to outbound proxy In route Not...

Page 30: ...or the UPDATE method Select Yes to use the INVITE method to refresh the session timer The default setting is No Account x Codec Settings Audio Preferred Vocoder Choice 1 8 Multiple vocoder types are...

Page 31: ...ackets containing comfort noise will be sent during the periods of silence If set to No this feature is disabled Default setting is No Jitter Buffer Type Selects either Fixed or Adaptive for jitter bu...

Page 32: ...al Key As Send Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds The default setting is Pound No Key Ent...

Page 33: ...answer incoming calls after a short reminding beep when enabled based on the SIP Call Info Alert Info header sent from the server proxy Default is Yes Allow Barging by Call Info Alert Info When enable...

Page 34: ...age to SIP server SIP server considers its extensions and if no match happened yet it sends back a 484 Address Incomplete message Otherwise it executes the action The default setting is No Call Forwar...

Page 35: ...gits 1617 Example 2 1900x 1617 xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx 2 011 x Allows any number with leading digit...

Page 36: ...The default setting is No Match Incoming Caller ID Specifies matching rules with number pattern or Alert Info text up to 10 matching rules When the incoming caller ID or Alert Info matches the rule t...

Page 37: ...horized response Default setting is No MOH On Hold Reminder Tone If set to Enabled phone will play a reminder tone when it has a call on hold The default setting is Enabled Music On Hold URI Configure...

Page 38: ...ons included On the phone in this Presence Eventlist URI field fill in the URI without the domain i e presence To monitor the extensions in the list under Web GUI Settings Programmable Keys page pleas...

Page 39: ...ure Codes Enable Local Call Features When enabled Do Not Disturb Call Forwarding and other call features can be used via the local feature codes on the phone Otherwise the provisioned feature codes fr...

Page 40: ...his parameter defines the local RTP port used to listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port _value for RTP channel 1 will use port_value 2 f...

Page 41: ...then after the user logs in to the public mode account on LCD other configured SIP accounts on the phone can also be used Note This option requires enabling public mode to take effect Enable Remote S...

Page 42: ...swering call The default is Yes Contact Source priority Configures the order of the contact sources for ID lookup in incoming outgoing calls Outgoing Click To Dial Feature Enables Click To Dial featur...

Page 43: ...laying number of remaining attempts count down to initiate next auto redial and allowing user to manually initiate the call without waiting for the specified interval Automatic Redial Interval The pho...

Page 44: ...ll Valid range is 0 to 10 second The default value is 0 which means auto answer is disabled In Call Enable in call DTMF Display Enables disables the display of entered DTMF digits on the phone LCD dur...

Page 45: ...ers in the local phonebook will be accepted Allow Only Favorites only incoming calls from favorite numbers in the local phonebook will be accepted The default setting is Off Conference Enable Conferen...

Page 46: ...st call record When enabled the oldest call record will be replaced with the newest one when the storage is full If the option is disabled the call recording feature will stop recording automatically...

Page 47: ...nable or disable multicast paging The default setting is No Allowed in DND Mode Allow Multicast Paging when DND mode is enabled Default Setting is No Paging Barge During active call if incoming multic...

Page 48: ...sed for IPv4 Gateway Enter the Default Gateway when static IP is used for IPv4 DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4 DNS Server 2 Enter the DNS Server 2 when static IP is...

Page 49: ...destination IP address Layer 3 QoS for SIP Defines the Layer 3 QoS parameter for SIP This value is used for IP Precedence Diff Serv or MPLS The default value is 26 Layer 3 QoS for RTP Defines the Lay...

Page 50: ...ddress is allowed for remotely control the phone CSTA Control Indicates whether CSTA Control feature is enabled Change of this configuration will need the system to reboot to take effect The default s...

Page 51: ...to upload OpenVPN certificate For a new upload users could click on Delete to erase the last certificate and then upload a new one OpenVPN Client Key Click on Upload to upload OpenVPN Key For a new u...

Page 52: ...oAuthnoPriv and context name as noAuth authUser Users with security level authNoPriv and context name as auth privUser Users with security level authPriv and context name as priv Authentication Protoc...

Page 53: ...with no Default or Shared mode VPKs configured to it then the account will not show up on the screen An account can only be configured with either Default mode VPKs or Shared mode VPKs If Default mod...

Page 54: ...able ones Up to 4 function softkeys can be displayed at one time If there are more than 4 softkeys you can switch the display by pressing the page switch softkey If there is an account switch softkey...

Page 55: ...ch extension board only shows 20 extensions and EXT 1 to EXT 80 could be displayed on 4 connected boards Disabled by Default Sync Backlight with LCD If enabled the extension board backlight will turn...

Page 56: ...dicates the nth iteration of the weekday 1st Sunday 3rd Tuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the First Sunday of Ap...

Page 57: ...equire permission Locked mode Menu is disabled Web Access HTTP Web Port Configures the HTTP port under the HTTP web access mode The valid range is 80 65535 The default value is 80 HTTPS Web Port Confi...

Page 58: ...lockout Default is 5 Range is 1 10 User Info Management Test Passwo rd Strengt h Checks password strength to ensure better security User Password New Passwo rd Set new password for web GUI access as U...

Page 59: ...be used for SSL TLS communication instead of the phone default certificate Trusted CA Certificate Trusted CA Certific ates 1 6 Allows to upload and delete the CA Certificate file to phone Note Users c...

Page 60: ...CD backlight will be turned on when there is a missed call on the phone Blank Screen Timeou t Configures how long it waits to turn off LCD automatically during non office hour under Standard Mode The...

Page 61: ...gures whether to display date and time on screensaver Screens aver Timeou t Configures the minutes of idle time before the screensaver activates Valid range is 3 to 60 Value by Default is 3 Screens av...

Page 62: ...s speaker Handset to switch back to the previous mode Toggle Headset Speaker When the phone is in idle press HEADSET button to switch to Headset mode The headset icon will display on the left side of...

Page 63: ...ize audio tuning on v2 phones in comparaision to v1 phones System Settings Energy Saving Office Hours Configures Energy Saving Control mode for Office Hours If set to Standard mode all energy related...

Page 64: ...ACS to connect to the phone Connec tion Reques t Passwo rd The password for the ACS to connect to the phone Connec tion Reques t Port The port for the ACS to connect to the phone CPE SSL Certific ate...

Page 65: ...nload Device Configuration XML Click to download phone s configuration file in xml format Note Configuration file does not include passwords or CA Custom certificate Download User configuration This a...

Page 66: ...0 6 Defines the day of the week to check HTTP TFTP FTP server for firmware Upgrade or configuration files changes The default value is 1 Randomized Automatic Upgrade Randomized Automatic Upgrade withi...

Page 67: ...settings Validate Hostname in Certificate Configures to validate the hostname in the SSL certificate Enable SIP Notify Authentication Device will challenge NOTIFY with 401 when set to Yes Factory res...

Page 68: ...ocess Registered Configures the Action URL to send when phone successfully registers a SIP account Unregistered Configures the Action URL to send when phone unregisters a SIP account Call Operation Of...

Page 69: ...tion Sets a destination By configuring Event Configures the event which will trigger an outbound notification Destination Configures the name of the destination where the outbound notification will be...

Page 70: ...lert quality report to the central report collector Critical Threshold for Delay Configure the threshold value of one way delay in milliseconds that causes the phone to send a critical alert quality r...

Page 71: ...sername for the HTTP HTTPS server HTTP HTTPS Password The password for the HTTP HTTPS server Phonebook XML Server Path Configures the server path to download the phonebook XML This field could be IP a...

Page 72: ...the setting can be left blank Password Configures the bind Password for querying LDAP servers The field can be left blank if the LDAP server allows anonymous binds LDAP Number Filter Configures the f...

Page 73: ...sults to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 Search Timeout Specifies the interval in seconds for the server to process the reque...

Page 74: ...tem ringtone from the dropdown list to be played when there is an incoming call from the configured system number of the GDS37xx Notes When using Peering scenario on System Number field of the GRP260x...

Page 75: ...e the BroadWorks Xsi Group Directory features on the phone If keep the Name box blank the phone will use the default name Group for it Enterprise Directory Enable Disable and rename the BroadWorks Xsi...

Page 76: ...S Configure HELD transfer protocol The valid synchronization interval is between 30 to 1440 minutes The synchronization is off when the interval is 0 Location Server Configure the primary Location Inf...

Page 77: ...d Incoming call Flashing Red Pattern Directional Call s State Light Indication Offline Off Idle Solid Green Trying Flashing Green Talking Solid Red Proceeding initator Flashing Green Proceeding Receiv...

Page 78: ...oprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security GRP2614 GRP2615 GRP2616...

Page 79: ...Stop button to end capture Press the Download button to download the capture file to your local PC The capture file is in pcap format Figure 6 Packet Capture when running CLICK TO DIAL From GRP261x GR...

Page 80: ...d or user login password of the phone s Web GUI Figure 7 Click to Dial Feature OUTBOUND NOTIFICATION SUPPORT Outbound notification options can be found under device web UI Settings Outbound Notificati...

Page 81: ...Call Hold Call Established Call UnHold Call Supported Dynamic Variables Dynamic Variable Description phone_ip The IP address of the phone mac The MAC address of the phone product The product name of t...

Page 82: ...m the packets We can see the phone sends an Action URL with actual values to the SIP server to notify phone events In the following screenshot from top to bottom the phone events for each HTTP message...

Page 83: ...lick on Add Destination and users will see the following window to configure destination server information P8306 Unregistered P8308 Off Hook P8309 On Hook P8310 Incoming Call P8311 Outgoing Call P831...

Page 84: ...e destination server address e g talk google com Port Configure destination server port e g 5222 Domain Configure the destination server domain for XMPP protocol This option is not editable for SMTP U...

Page 85: ...ll the options configured for this destination Example 1 Destination 1 with protocol XMPP and 2 extra Attributes configured P9910 serverName destination1 protocol XMPP serverAddress talk google com po...

Page 86: ...ll be sent to Subject Configures the subject of Email notification This option is only applicable to SMTP protocol and it is not editable for other protocols Message Configures the message body or the...

Page 87: ...rty name localNumber The local party number localName The local party name sipServer The SIP server address of the account call id The SIP dialog call ID time The timestamp when the call is forwarded...

Page 88: ...rty name sipServer The SIP server address of the account call id The SIP dialog call ID time The time stamp when the incoming call event occurs Outgoing_Call callType Type of the call The value can be...

Page 89: ...mber localName The local party name sipServer The SIP server address of the account call id The SIP dialog call ID startTime The time stamp when the call is established Call_Forward_Status duration Th...

Page 90: ...alName The local party name sipServer The SIP server address of the account call id The SIP dialog call ID startTime The time stamp when the call is resumed Blind_Transfer line Line number associated...

Page 91: ...n be configured The P value for each notification is listed in the below table account Account number associated with the call remoteNumber The remote party number remoteName The remote party name loc...

Page 92: ...ributes configured P9920 eventName Call_Missed destName destination1 subject msg You have a missed call from remoteName remoteNumber on Line line account account at time extraAttrName1 extraAttrValue1...

Page 93: ...elect the Start Provision option and press the Select Softkey 5 A warning window will be prompt for provision confirmation Press YES Softkey to start upgrading provisioning immediately When upgrading...

Page 94: ...s the TFTP FTP FTPS or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either an FQDN or IP address format The Config Server Path can be the same or different from...

Page 95: ...efore challenge 22011 Bypass Proxy For 22030 Enable SSL host verification for provision Note attempt to download the config file again When doing provision on the phone if your first config file conta...

Page 96: ...the downloaded config file includes any change For more details on XML provisioning please refer to Note Certificates and keys provisioning Users can configure the phone to get all the needed certific...

Page 97: ...ortcut of Upgrade and Provision via Keypad Menu When the GRP phone is in an idle state the user could press the HOLD key and RIGHT navigation key together to trigger provision functions Similarly the...

Page 98: ...Status Information Status Page Definitions Added a separate Programmable keys configuration section Programmable Keys Page Definitions Added a separate System settings configuration section System Set...

Page 99: ...g pem trusted CA certificate files Maintenance Page Defintions Added the user agent field in action URL Outbound Notification Support Firmware Version 1 0 7 23 No major changes Firmware Version 1 0 7...

Page 100: ...pport for a power saving feature of turning off the LCD display automatically according to a timer when not during office hours Power Saving Timeout Added support for using variables on the configurat...

Page 101: ...d our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all your questions Cont...

Page 102: ...It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected This is to avoid damaging the equipment caused by local lightning strikes and other...

Page 103: ...02 11g 18 42dBm 802 11n 20 19 06dBm 2402 2480MHz TX RX 802 11a 19 28dBm 802 11n 20 18 78dBm 802 11n 40 19 10dBm 802 11ac20 18 89dBm 802 11ac40 18 66dBm 802 11ac80 15 80dBm 5250 5350MHz TX RX 802 11a 1...

Page 104: ...ive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address https www grandstream com support resources Copyright 2022 Grandstream Networks Inc http...

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