Grandstream Networks ENTERPRISE GXP280/GXP285 User Manual Download

Page: 1 / 44

Grandstream Networks, Inc.

GXP User Manual

Page

1 of 44

Firmware 1.2.5.3

Last Updated: 03/2011

Grandstream Networks, Inc.

GXP2020/GXP2010/GXP2000/GXP1200/GXP280/GXP285
Enterprise IP Phones

GXP-2020

GXP-2010

GXP-1200

GXP-280/GXP-285

GXP-2000

Summary of Contents for ENTERPRISE GXP280/GXP285

Page 1: ...ks Inc GXP User Manual Page 1 of 44 Firmware 1 2 5 3 Last Updated 03 2011 Grandstream Networks Inc GXP2020 GXP2010 GXP2000 GXP1200 GXP280 GXP285 Enterprise IP Phones GXP 2020 GXP 2010 GXP 1200 GXP 280...

Page 2: ...24 CONFIGURATION VIA KEYPAD 24 CONFIGURATION VIA WEB BROWSER 27 SAVING THE CONFIGURATION CHANGES 41 REBOOTING THE PHONE REMOTELY 41 SOFTWARE UPGRADE CUSTOMIZATION 42 FIRMWARE UPGRADE THROUGH TFTP HTT...

Page 3: ...evice Configuration Basic Settings 28 Table 15 Advanced Settings 31 Table 16 SIP Account Settings 37 GUI INTERFACE EXAMPLES GXP USER MANUAL http www grandstream com support gxp_series general document...

Page 4: ...er experience not supported on GXP 280 285 Some models GXP 2000 GXP2010 and GXP2020 currently are expandable with one or two expansion module The series is based on SIP standard and are interoperable...

Page 5: ...back side of the GXP280 285 2000 Table 2 GXP Connectors EXT Connects the GXP Extension unit directly to the GXP using connection cable Draws power from PoE if provided by network PC 10 100Mbps RJ 45 p...

Page 6: ...tomatically reboot and power up the GXP Extensions Grandstream recommends though not required to use a separate power supply with the second GXP Ext NOTE should your system lose power please unplug yo...

Page 7: ...pliant with the UL standard Only use the universal power adaptor provided with the GXP package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors WARR...

Page 8: ...285 GXP285 is an entry level SIP phone It features Single line Three soft keys PoE Supported GXP 1200 GXP1200 is an entry level SIP phone It features Two lines Three soft keys PoE Supported GXP 2000...

Page 9: ...RTCP HTTP HTTPS ARP RARP ICMP DNS A record and SRV DHCP both client and server PPPoE TFTP NTP Telnet Superb Audio Quality Advanced Digital Signal Processing DSP Silence suppression VAD CNG AGC Networ...

Page 10: ...5mm 2 5mm and RJ22 2 5mm and RJ22 Call Appearance LED Dual color green red GXP 280 285 GXP 1200 GXP 2000 GXP 2010 GXP 2020 No 3 11 22 13 Power over Ethernet Built in auto sensing Cisco and IEEE 802 3a...

Page 11: ...No Yes Yes PHONEBOOK No No No Yes Yes MSG Yes Yes Yes Yes Yes MENU Yes Yes Yes Yes Yes NAVIGATION 4 Yes 3 Yes Yes Yes Yes Device Management NAT friendly remote software upgrade via TFTP HTTP for depl...

Page 12: ...entral configuration file manual or dynamic host configuration protocol DHCP network setup Support NAT traversal using IETF STUN and Symmetric RTP Support for IEEE 802 1p Q tagging VLAN Layer 3 TOS Fi...

Page 13: ...ORK STATUS Shows the status of the phone and network It will indicate whether the network is down starting or is running show IP address Other messages such as DO NOT DISTURB or MISSED CALLS are shown...

Page 14: ...once the agent is signed in to the call queue PUBLIC MODE Also mentioned on p 31 of this manual This useful mode complements the Call Queue feature by allowing various user agents to log in log off s...

Page 15: ...Icon INDICATES calls are forwarded Follow call forwarding procedures Handset Speakerphone and Ring Volume Icon Each icon appears next to the volume icon To adjust volume use the up down button Real t...

Page 16: ...le Disable hands free speaker mode SEND Press SEND to dial a new number or redial the last number dialed Press send button to send a call immediately before no key entry timeout value expires Enter to...

Page 17: ...LINE LED will light up in green User can switch lines before dialing any number by pressing the same LINE button one or more times If you continue to press a LINE button the selected account will circ...

Page 18: ...one in from the phone s phonebook Each entry in the phonebook can be attached to an individual SIP account The phone will use that SIP account to make the phone call Go to the phonebook by i Pressing...

Page 19: ...60 5062 input the following 192 168 1 60 5062 The key represent the dot The key represent colon Press OK to dial out Quick IP Call Mode The GXP also supports Quick IP call mode This enables the phone...

Page 20: ...the DND or MUTE button to set phone to do not disturb icon will be on the screen The phone will not ring and send caller directly to voicemail see note above PHONE FUNCTIONS DURING A PHONE CALL Call W...

Page 21: ...ll and as it is ringing press the TRANSFER or TRNF key and then the blinking LINE button of the call on hold to transfer the call Transferor will hang up 4 Auto Attended Transfer only on GXP1200 In th...

Page 22: ...ss a specific LINE to retrieve messages for a specific line account NOTE Each line has a separate voicemail account Each account requires a voicemail portal number to be configured in the voicemail us...

Page 23: ...ed 73 Cancel Unconditional Call Forward dial 73 and get the dial tone then hang up LCD will display Call FWD Activated 90 Busy Call Forward Dial 90 for a dial tone Dial the forwarding number followed...

Page 24: ...account statuses software version and MAC address of the phone Phone Book Displays the phonebook LDAP Directory Displays the LDAP directory Instant Messages Goes to voice messages Direct IP call Displ...

Page 25: ...Factory Reset unless you want to restore factory settings Layer 2 QoS Configure Vlan Tags Press to return the main menu Factory Functions Press Menu to display the factory function items including Au...

Page 26: ...nce Do Not Disturb Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Display Language Back Network SIP Upgrade Multi Purpose Keys Factory Reset Layer 2 QoS Audio Loop...

Page 27: ...onnection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 You will need this number to access the Web Configuration Menu e g...

Page 28: ...s GXP can support four unique SIP profiles PPPoE Link Up Indicates whether the PPPoE connection is enabled connected to a modem Table 14 Device Configuration Basic Settings End User Password This con...

Page 29: ...notify message 5 Speed Dial Via Active Account This option will act just like speed dial but based on the current active account For instance if the phone is offhook and account 4 is active it will ca...

Page 30: ...Tuesday etc If weekday is not zero and day is negative then the daylight saving starts on the last day the iteration of the weekday e g last Sunday 3rd last Tuesday etc The saving is in the unit of m...

Page 31: ...to toggle between Switch Hub mode Advanced User configuration includes not only the end user configuration but also advanced configuration such as SIP configuration Codec selection NAT Traversal Sett...

Page 32: ...ic jitter buffer handling algorithm The jitter buffer range is 20 200 ms Grandstream recommends using the default settings provided Grandstream does not recommend adjusting these parameters if you are...

Page 33: ...y recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the d...

Page 34: ...020 and GXP 2010 only Offhook Auto Dial To configure a User ID extension to dial automatically when the phone is taken offhook DTMF Payload Type This parameter sets the payload type for DTMF using RFC...

Page 35: ...frequencies and cadences based on local telecom standard Call Progress Tones Using these settings users can configure ring or tone frequencies based on parameters from local telecom By default they ar...

Page 36: ...bled For GXP2000 MUTE DEL button functions as DND button when pressed while phone is idle Disable Transfer Default is No If set to Yes transfer will be disabled Disable Multicast Filter Default is No...

Page 37: ...ware server directory using your local TFTP or HTTP server 5 Access the advanced settings of the Web GUI set Display Language to Secondary Language 6 Update and reboot the phone GXP has up to six line...

Page 38: ...s 60 minutes The maximum interval is 65 535 minutes about 45 days Local SIP Port This parameter defines the local SIP port used to listen and transmit The default value for Account 1 is 5060 It is 506...

Page 39: ...Call Forwarding Do Not Disturb are supported locally provided ITSP support those features In addition ForwardAll softkey will be hidden if call feature code is disabled for Account 1 Call Log User can...

Page 40: ...Call Rejection Default is NO If set to YES anonymous call will be rejected Auto Answer Default is No If set to Yes GXP will automatically switch on speaker to answer the incoming call Set to Intercom...

Page 41: ...cial Feature Default is Standard Choose the selection to meet special requirements from Soft Switch vendors SAVING THE CONFIGURATION CHANGES After the user makes a change to the configuration press th...

Page 42: ...dress Enter the admin password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Firmware Server Path field Select TFTP or HT...

Page 43: ...tion File through TFTP or HTTP Config Server Path is the TFTP or HTTP server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format A configuration param...

Page 44: ...enter submenu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following mapping 0 9 0 9 A 22 press...

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