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GRP260X BroadWorks SCA Guide
VISUAL INDICATORS
GRP260X Line key LEDs provide visual indications of the monitored extension by changing the
LED colors and the icon status. The following table shows the BLF indicator status in different
scenarios, it requires the monitored extension to enable the BLF feature on BroadWorks server:
Table 1: Indicator Status
Monitored Extension Behavior
BLF Indicator Status
(LINE Keys/MPKs on Phone Body)
Idle
Solid Green
Dialing
Fast Blinking Green
Ringing
Fast Blinking Red
Busy
Fast Blinking Red
During a Call
Solid Red
Call Park
Slow Blinking Red
DIRECTED CALL PICKUP
Directed call pickup feature allows the GRP260X phone system to be able to answer the calls to
the monitored users. This feature is very useful for the attendant to help the specified callees to
answer the call if the callees are not available to answer it.
For the BroadWorks system, it requires to dial the specified prefix ahead of the monitored extension
to direct to pick up the call. Thus, the end user has to configure the prefix for GRP260X to implement
this feature.
The following screenshot shows the *123 is configured as the prefix under Account X > Advanced
Settings:
Figure 8: Configure BLF Call Pickup Prefix
After completing the configuration, when the monitored user’s indicator is blinking red, namely there
is an incoming call, the
GRP260X phones user may press the “Busy Lamp Field” VPK/MPK button
to answer the call for the monitored user.
