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User Manual
Customer Service
Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: [email protected]
Official Website: www.govee.com
@Govee.smarthome
@Goveeofficial
@govee.official
@govee_official
@Govee
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Wi-Fi disconnected or failed to connect.
Check if the light panel is powered on.
Cannot connect to Alexa or Google Assistant.
Ensure the Wi-Fi connection is stable and working properly.
Go to “User Guide” on the app Settings page to pair the light panel again.
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Cannot connect to Govee Home App.
Check if the light panel is powered on.
When connecting for the first time, ensure the smartphone is near the light
panel.
Troubleshooting
FCC and IC Radiation Exposure Statement
Govee Glide Hexagon Pro Light Panels(10pcs)
Model: H6066
Check if Bluetooth on the smartphone is enabled, or try connecting with
another smartphone.
If the connection error still exists, please delete the connected light panel
from “My Device” on the app. Reconnect to Govee Home App by following
the instructions provided previously.
Can multiple users control one light panel.
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Each light panel can only be controlled by one account.
If multiple users want to manage the same light panel, ensure they all use
the same account.
Do not skip the Wi-Fi connection steps during the light panel pairing process.
Ensure your Wi-Fi router is 2.4GHz (5GHz is not supported).
Ensure you entered the correct Wi-Fi password during the Wi-Fi set up
process.
Try connecting the light panel with a smartphone hotspot to check if your
home network is working properly.
Shorten the distance between the light panel and the Wi-Fi router to less than
1m, then reconnect.
FCC and ISED Canada Statement
1.
2.
3.
This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-005.
Cet appareil numérique de la classe B est conforme à la norme NMB-005 du Canada.
This device uses a non-replaceable light source. When the light source reaches the end of its
life cycle, this device should be replaced. Not intended for illumination. Only used for creating
ambiance.
This equipment complies with FCC and IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
la distance entre l'utilisation et l'appareil ne doit pas être inférieure à 20 cm.
Responsible party :
Name: GOVEE MOMENTS(US) TRADING LIMITED
Address: 13013 WESTERN AVE STE 5 BLUE ISLAND IL 60406-2448
Email: [email protected]
Contact information: https://www.govee.com/support
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélec
trique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
4.
FOR INDOOR USE ONLY
POUR UNE UTILISATION EN INTÉRIEUR UNIQUEMENT
Govee is a trademark of Shenzhen Intellirocks Tech Co., Ltd.
Copyright ©2021 Shenzhen Intellirocks Tech Co., Ltd. All Rights Reserved.
The Bluetooth word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Shenzhen
Intellirocks Tech. Co., Ltd. is under license.
®
