Gorenje RBI4091E1, Detailed Instructions For Use, Page: 31 / 36

31
TROUBLESHOOTING
Problem: Cause or remedy
Appliance is connected
to the power mains but
it does not work. • Make sure there is voltage in the power outlet and
that the appliance is switched on.
Cooling system
operates continuously
for a long period of
time:
A
• Too high environment temperature.
• Door opened too frequently or too long.
• Door not closed correctly (possible impurities on
the seal, misaligned door, damaged seal etc.).
• Too much fresh food inserted at once.
• Sensor in the refrigerator (A) blocked by fresh
food. Make sure the air can circulate around the
sensor (only with some models).
• Insufficient compressor and condenser unit
cooling. Check for sufficient air circulation behind
the appliance and clean the condenser unit.
Excessive build-up of
ice on the back wall
of refrigerator interior
can be a result of the
following: • Door opened too frequently or too long.
• Warm food placed in the refrigerator.
• Food or containers in contact with the back
interior wall of the refrigerator.
• Poor door sealing.
• If the seal is dirty or damaged, clean or replace it.
Build-up of ice or frost
in the freezer interior
may be a result of the
following: • Door opened too frequently or too long.
• Door not properly closed.
• Poor door sealing.
• If the seal is dirty or damaged, clean or replace it.
Condensate (dew) on
the shelf above the
drawers: • This is transient phenomenon which cannot be
entirely avoided in periods of high environment
temperature and humidity. It subsides when
temperature and humidity are normalized. We
recommend cleaning the drawers more frequently
and wiping the droplets occasionally.
• Open the humidity control slider.
• Place the food in to bags or other airtight
packaging.
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