GoPro HERO 7 BLACK, Setup + Troubleshooting Manual

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LOW-LIGHT SHOOTING
PROBLEM: The customer is not happy with their low-light shots.
NOTE: This is to be expected when shooting in certain environments.
HOW TO FIX IT:
Camera settings are the primary cause of this problem.
If the customer wants brighter shots:
• Auto Low Light (HERO7 Black)
-
Make sure Auto Low Light is on when shooting video. This will automatically reduce the
frame rate low-light situations resulting in brighter footage.
•
Protune Settings (HERO7 Black)
- Set the ISO Limit as high as possible. This applies to both photos and videos.
-
Exposure Compensation Value (EV Comp in camera) should be adjusted to be +0.5 to
+2.0 to brighten the image. This applies to both photos and videos.
•
Frame Rate Settings for Video (HERO7 Black)
-
Lowering the frame rate helps slow down the shutter speed and brighten the footage
(e.g., use 1080p24 or 1080p30 instead of 1080p48 or higher).
If the customer wants sharper, less grainy shots:
•
Auto Low Light (HERO7 Black)
-
When using higher frames rates in low-light situations, turn Auto Low Light off. Lowering
the frame rate can result in grainy footage.
• Protune Settings (HERO7 Black)
-
Set the ISO Limit as low as possible to ensure the sharpest possible image. This will make
the image sharper, but darker. This applies to both photos and videos.