GoNetspeed ONT Troubleshooting and Illustrations
Use this document to become familiar with the Nokia G-010G-A ONT (optical network
termination). GoNetspeed uses this ONT to provide Internet service to your home. The
ONT may also be placed inside of a wall bracket (see illustration below) and mounted to
the wall.
G-010G-A ONT Light Descriptions
POWER:
The topmost light on the ONT pictured above is the power light. This light will
be either off, on (green), or red (Hardware startup has failed or self-test has failed).
If the
power light is red, power-cycle the ONT. If it is still red then open a trouble ticket.
PON:
The second light from the top on the ONT pictured above is the PON light. This
light is lit when the fiber network is connected. After GoNetspeed completes the
installation of your Internet service, this light should be green and remain in that status.
If the light changes colors then check the fiber, power, and ethernet connections to the
ONT. If all the cables are connected properly and the problem persists, please open a
trouble ticket.
