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Companion

 

33

Companion Owner's Manual: GC240, GC340, GC440

 

X. CARE AND MAINTENANCE

 

 

 

 

 

3 Flashes 

Consult your authorized Golden Technologies, Inc. dealer. 

 

4 Flashes 

• 

Indicates that the motor control board is overloaded and overheated. 

• 

An overload can occur if you have been driving your Companion for an extended period 

of time up an incline that is steeper than the recommended grade (see “Specifications” 
on page 13). 

• 

An overload can occur if your Companion is carrying a payload that is higher then the 

recommended weight capacity. See “Specifications” on page 13 for your Companion 
model weight capacity. 

• 

If your scooter is equipped with pneumatic tires and they are under inflated, an overload 

can also occur. Under inflated tires cause the motor to draw large amounts of current. 
This high draw overheats the motor control board. 

• 

Your scooter will not operate until the motor control board cools back to its operational 

temperature range. 

 

Remedy: 

• 

Turn off your Companion’s key switch and allow the scooter to sit for 10 minutes. 

• 

Check the tire pressure. 

• 

Have your authorized Golden Technologies, Inc. dealer perform a battery load test. 

 

5 Flashes 

• 

Indicates a brake problem. 

• 

The freewheel lever may be in the disengaged position. See page 18. 

• 

The brake or the brake wiring may be damaged. 

• 

For safety reason, your scooter was designed to cease operation until the problem is 

corrected. 

 

Remedy: 

• 

Make certain that the freewheel lever is in the engaged position. See page 18. 

• 

Turn the key switch to the “Off” position to stop the flash code. 

• 

Set the freewheel lever to the “engaged” position. 

• 

Turn the key back to the “On” position. 

• 

If the above remedies do not solve the problem, contact your authorized Golden 

Technologies, Inc. dealer. 

 

6 Flashes 

• 

Indicates that the throttle control lever was not in the neutral position when the key 

switch was turned to the “On” position. 

• 

May indicate that the throttle control lever is out of adjustment. 

 

Remedy: 

• 

Turn the key switch to the “Off position. 

• 

Make certain that the throttle control lever is in the neutral position. 

• 

Turn the key switch to the “On” position. 

• 

If the above procedure does not solve the problem, contact your authorized 

Golden Technologies, Inc. dealer. 

Summary of Contents for Companion I

Page 1: ...Golden Technologies 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 www goldentech com Owner s Manual Companion II 3 wheel Companion II 4 wheel Companion I 3 wheel ...

Page 2: ...st 1 Owner s Manual 1 Consumer Instructional DVD 2 Battery Cables with Hardware 1 Front Basket 1 Seat with Arms 2 Keys Charger Seat Post Nut and Bolt DISCLAIMER We ask that you read this manual completely before operating your new Companion Golden Technologies Inc is not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the Golden Companion scooter G...

Page 3: ...ontrols 14 Control Options 16 Seating Controls 16 Power Seat Optional 18 Freewheel Mode 19 VI RIDING YOUR COMPANION 20 Mounting 20 Basic Driving 20 Steering in Tight Spots 21 VII DISASSEMBLY 23 VIII ASSEMBLY 25 IX TRANSPORTING YOUR COMPANION 27 X CARE AND MAINTENANCE 29 Routine Maintenance 29 Cleaning Your Companion 29 Batteries and Charging 30 If Your Companion Does Not Operate 31 Diagnostics 32 ...

Page 4: ... be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our broad range of health and personal mobility products Also Golden Technologies Inc cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions suggestions and guidelines presented in this owner s manual Our Research and Developm...

Page 5: ...rom side to side during transport Headlight and tail lights A standard feature the headlight and taillights feature bright long lasting LED bulbs The headlight is angle adjustable Tie Downs The tie downs are important for transportation Two 2 tie downs are located on the front of the scooter on each side of the front tire and two 2 are located at the rear of the scooter on each side of the anti ti...

Page 6: ...gies Dealer for more information Amputee Leg Supports Cane Holder Tube Cup Holder Deluxe Pack N Go Forearm Crutch Holder Mirror Oxygen Tank Holder Quad Cane Holder Rear Basket Safety Flag Scooter Cover Touch up Paint Walker Holder Lap Belt Some accessories require a mounting bracket or mounting clips Please check with your dealer to find out if the accessory you would like to order requires a moun...

Page 7: ... on or off your Companion keep your weight toward the middle of the deck Putting most or all of your weight on the edge of the deck may cause an unstable condition GETTING ON YOUR COMPANION Position the seat for safe and easy mounting See section V Operation Return tiller to full upright position Carefully place one foot on the approximate center of the deck and seat yourself comfortably and secur...

Page 8: ...when climbing an incline If you do come to a stop restart and accelerate slowly and carefully Do not try to descend or climb a slope whose gradient is greater than recommended FIGURE 2 GOING UP AN INCLINE FIGURE 3 TRAVERSING AN INCLINE Maximum recommended incline is 7 5 If while you are driving down a slope your scooter starts to move faster than you feel is safe release the throttle control lever...

Page 9: ... scooter on a slope may cause you to lose control of the scooter If you do not feel capable of manually controlling your scooter down the slope request assistance or do not attempt to use this Procedure Motor Braking System Your scooter is equipped with a system that uses the motor to aid in braking This Motor Brake system is designed to work when the key is in either the on position or the off po...

Page 10: ...your scooter suddenly at full speed Always make sure the seat is locked in the forward position before operating your Companion Always come to a full stop before changing direction from forward to reverse or from reverse to forward Do not operate your Companion where you could not safely or legally walk Do not climb ramps or curbs that exceed your scooter s capacity Always approach curbs and incli...

Page 11: ... resist EMI RFI to a certain level The higher the level of resistance the greater the degree of protection from EMI RFI measured in volts per meter V m The FDA has also determined that current technology is capable of providing 20 V m of resistance to EMI RFI which would provide useful protection against common sources of interference This product has been tested and has passed at an immunity leve...

Page 12: ...IGHT TIE DOWN REMOVABLE CARPET FIGURE 4 YOUR GOLDEN COMPANION FOR YOUR RECORDS Please fill in your Companion s information below This information will be useful in the event that you ever need to contact Golden Technologies Inc concerning your scooter Your Companion Model Serial Number under carpet right rear Date of Purchase Body Color Options Place of Purchase Name Company Address _ Please remem...

Page 13: ... and tiller 16 in 18 in 19 in Space between front of seat forward back position and tiller 11 in 14 in 14 in 17 in 15 in 18 in Weight of front back half 46 lbs 48 lbs 48 lbs 48 lbs 63 lbs 48 lbs Weight of seat with arms 28 lbs 28 lbs 28 lbs Length of wheelbase axle axle 30 in 35 in 35 in Height of unit with tiller down and seat post lowest position 18 in 18 5 in 21 in Height of unit with tiller do...

Page 14: ...eed level Turn the dial clockwise to increase the operational speed of your scooter We recommend that you select a speed setting at which you feel comfortable safe and in control of your Companion Key Switch This switch turns the power on and off to your Companion See figure 5 Insert the key into the key switch Turn the key 90 degrees clockwise to turn on your scooter s power Turn the key back to ...

Page 15: ...tion of the Companion This self centering lever system controls your Companion s speed up to the maximum speed set by the speed adjustment dial and its forward and reverse direction See figure 5 on page 14 To drive forward use either of the following Use your right hand fingers to pull back on the right side of the throttle control lever Use your left thumb to push the left side of the throttle co...

Page 16: ...ler at a comfortable and safe operating angle Release the tiller adjustment lever It will automatically lock the tiller at the selected angle CONTROL OPTIONS Golden Technologies Inc has made provision for the individual needs and abilities of the operators of the Golden Companion Your authorized Golden Technologies Inc dealer can reverse the throttle control lever controls so that when you pull on...

Page 17: ...er The bolt must be installed from the back of the pedestal with the nut and washer to the front of the scooter 6 Place the seat back on the seat post Seat Rotation Lever The seat can be rotated through 360 and locked at any 45 position 1 Push down on the seat rotation lever and rotate the seat to the desired position See figure 4 on page 12 2 Release the handle to lock the seat at any 45 position...

Page 18: ...eat switch to lower the seat Release the switch when you have reached your desired height or upon reaching the lowest position How the Power Seat Functions By elevating the power seat to approximately one half its maximum height your scooter s speed will be limited to half the speed dial setting If the power seat is elevated to approximately three quarters its maximum height the scooter will not m...

Page 19: ...e on the label See figure 10 Pushing the scooter too quickly in freewheel will cause the motor to act as a generator causing the scooter to become difficult to push Freewheel slowly FIGURE 10 FREEWHEEL LEVER ENGAGED FIGURE 11 FREEWHEEL LEVER DISENGAGED Do not sit in or attempt to move your Companion unless the frame and rear carriage are securely engaged Accidental separation of the frame from the...

Page 20: ... the seat rotate lever to position the seat so that it is locked in the fully forward direction 8 Fasten your lap belt if your Companion is so equipped 9 Place the key into the key switch 10 Rotate the key to the on position See figure 13 BASIC DRIVING 1 Make certain that you are seated safely and properly on your Golden Companion 2 Turn the speed control dial fully counterclockwise to its slowest...

Page 21: ...er at all times by decelerating and steering a wide arc around corners and obstacles Steering in a Tight Spot If you must steer in a tight spot such as entering a doorway or when turning around 1 Bring your Companion to a full stop 2 Set speed at the lowest setting 3 Turn the tiller to the direction in which you wish to drive For more information on dealing with obstacle and tight spots see Contro...

Page 22: ... clear of obstacles If you must stop your Companion while driving up a ramp Starting up again simply requires that you apply gentle and steady forward power pressure to the throttle control lever Accelerate gently after stopping on any incline Driving down a ramp Keep your Companion s speed control dial set fully counterclockwise at the slowest speed setting If you must come to a stop release the ...

Page 23: ...he seat by grasping it on both sides and lifting the seat straight up and out of the seat post See figure 14 6 The seat can be folded for compact storing If transporting your scooter on an outside lift remove seat or make sure the seat lock mechanism is locked Failure to do so could result in the seat coming loose and becoming airborne This situation could cause problems for the traffic behind you...

Page 24: ...ta tiller to help secure it See figure 18 FIGURE 17 BATTERY CONNECTORS NOTE The key must be removed from the key switch to fully lower the tiller The tiller will only lock when it is in the center position 4 DISCONNECT THE FRONT AND REAR FRAME SECTIONS 1 Pull up on the T handle next to the seat post See figure 18 Pulling up on the T handle will separate the front and rear section 2 Your Companion ...

Page 25: ...e hooks are properly aligned See figure 21 push down on the seat post to secure the frame together You will hear and feel a positive snap sound to confirm that the front and rear frames are connected 4 Undo the Velcro straps from around the tiller and raise the tiller 2 Battery Installation 1 Install the batteries onto the scooter 2 Reconnect the batteries See figure 17 on page 24 3 Wrap the hook ...

Page 26: ...sition the seat swivel post into the seat post See figure 23 3 Push down and twist on the seat to make certain that the seat swivel post is fully inserted and locked See figure 24 Failing to assure proper installation of the seat could result in injury 5 REINSTALL THE ARMRESTS 1 Insert the right arm into the arm bracket 2 Tighten the right arm bracket adjustment knob 3 Insert the left arm into the...

Page 27: ...ic body parts or tiller Breakage of these parts is not covered by the warranty Do not use the tires or wheels to lift the rear carriage The carriage may rotate and cause injury or damage Moving blankets or other forms of padding may be used to protect your Companion during transportation If your scooter and its components are not properly and securely stowed during transportation the scooter or th...

Page 28: ...T LOCKED BOTTOM VIEW Seat Removal Pull and hold the seat lock handle in the outward position to remove the seat See figure 29 FIGURE 29 SEAT UNLOCKED BOTTOM VIEW NOTE The above pictures depict the standard left hand seat lock The right hand seat lock would be on the opposite side of the seat The power elevating seat lock will be located at the front of the seat All seat locks operate in the same m...

Page 29: ... formed ABS plastic and coated with a durable automotive type finish Use cool water mixed with a mild soap to remove dirt and oils Use a nonabrasive car wax on the ABS body parts Buff by hand with a soft cloth Seats Vinyl Seat Clean with a mild soap or mild detergent and a damp cloth A vinyl cleaner may also be used Cloth Seat Clean with a damp cloth You may also use an upholstery cleaner Make cer...

Page 30: ...rger into the charger port on the tiller See figure 28 Battery Maintenance GEL cell or AGM and SLA deep cycle batteries are used for operating Golden Companion scooters These batteries are maintenance free There is no danger of spillage or leakage so these batteries are safely transportable on aircraft busses trains etc Note Check with your carrier for their specific rules prior to transport By fo...

Page 31: ...Companion stops operating the main circuit breaker may have tripped Possible causes for the main circuit breaker to trip MAIN CIRCUIT BREAKER FIGURE 30 MAIN CIRCUIT BREAKER If your scooter is equipped with pneumatic tires low tire pressure can cause the motor to overload and trip the main circuit breaker Driving up a long steep hill Driving over a curb Run down batteries Exceeding the maximum weig...

Page 32: ...dition on the controller or on an associated system will cause the Power Indicator LED to flash The flashing of the LED occurs as one flash or as a series of flashes separated by a two second pause The number of flashes in each series is referred to as the Flash Code The flash code indicates the nature of the condition or fault THE FLASH CODES 1 Flash Indicates that the battery voltage with the th...

Page 33: ...he scooter to sit for 10 minutes Check the tire pressure Have your authorized Golden Technologies Inc dealer perform a battery load test 5 Flashes Indicates a brake problem The freewheel lever may be in the disengaged position See page 18 The brake or the brake wiring may be damaged For safety reason your scooter was designed to cease operation until the problem is corrected Remedy Make certain th...

Page 34: ... dealer 8 Flashes Indicates a motor voltage problem Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc dealer 9 Flashes Indicates other internal errors or faults Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc dealer NOTE FOR YOUR CONVENIANCE THESE DIAGNOSTIC BEEP CO...

Page 35: ...efective by an authorized Golden Technologies representative Steel Frame Frame Welds Tiller Frame From Front Fork Seat Post Two Year Warranty For the period of two years from the date of purchase in the event of defective materials or workmanship Golden Technologies will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be...

Page 36: ...enance or storage Commercial use or use other than normal Repairs and or modifications made to any part without the specific consent of Golden Technologies Exceeding the specified weight capacity of the unit Accessories other than those supplied or approved by Golden Technologies Failure to adhere to the product instructions Acts of Nature such as lightning strikes earthquakes etc Circumstances be...

Page 37: ...form or you can also register your product online at www goldentech com Failure to register your product could result in significant delays should service be required Owner Information Name Address City State Zip Code Product Information Serial Number Purchased From City State Date Purchased Mail Completed Form To Golden Technologies 401 Bridge Street Old Forge PA 18518 ...

Page 38: ...PLACE STAMP HERE GOLDEN TECHNOLOGIES 401 BRIDGE ST OLD FORGE PA 18518 ...

Page 39: ......

Page 40: ...Companion II 3 wheel Companion II 4 wheel 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 www goldentech com Companion_OM_040813 Companion I 3 wheel ...

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