Instruction Manual - Touch Screen
2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series
2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)
Page 59
gmpopcorn.com
Error Code 13
Baffle Filter
E13
Error: Baffle Filter
(Turn machine OFF and
verify baffle filter is in
place. If problem persists,
call Service.)
Indicates the Baffle Filter is not installed, or the interlock
switch is NOT engaged.
•
Press
(OK) to go to Settings screen (for service
technician or manager only, passcode required to access
additional screens).
•
Otherwise, turn machine OFF, install the baffle filter or
make sure it engages the interlock, then turn machine back
ON. Reference the Updraft or Downdraft Filter section
accordingly for instructions on filter installation.
Error Code 14
Box Filter
E14
Error: Box Filter
(Turn machine OFF and
verify box filter is in
place. If problem persists,
call Service.)
Indicates the Box Filter is not installed, or the interlock switch
is NOT engaged.
•
Press
(OK) to go to Settings screen (for service
technician or manager only, passcode required to access
additional screens).
•
Otherwise, turn machine OFF, install the box filter or make
sure it engages the interlock, then turn machine back ON.
Reference the Updraft or Downdraft Filter section
accordingly for instructions on filter installation.
Error Code 15
HEPA Filter
E15
Error: HEPA Filter
(Turn machine OFF and
verify HEPA filter is in
place. If problem persists,
call Service.)
Indicates the HEPA Filter is not installed, or the interlock
switch is NOT engaged.
•
Press
(OK) to go to Settings screen (for service
technician or manager only, passcode required to access
additional screens).
•
Otherwise, turn machine OFF, install the HEPA filter or
make sure it engages the interlock, then turn machine back
ON. Reference the Updraft or Downdraft Filter section
accordingly for instructions on filter installation.
Error Code 16
Communication
Error
E16
Error: Communication
error
(Turn machine OFF and
ON. If problem persists,
call Service.)
Turn machine OFF, wait 10 seconds, then turn it back ON. If the
error persists, contact a qualified service person for
inspection/repair.
General Unit Troubleshooting
Issue
Possible Cause
Solution
Power to the Unit
A.
Power to the Unit
A.
Make sure the
unit’s power
cord is plugged in.
B.
Mini Circuit Breaker(s) on
popper tripped
B.
Mini Circuit Breakers supply power to all unit
features. The Mini Circuit Breakers are located
on the control panel of the popper. If breaker(s)
is reset, then trips again, the unit must be
inspected/repaired before going any further.
C.
Fire Suppression System
(if equipped)
C.
The unit will not turn on if the Fire
Suppression System is not activated
(reference the Fire Suppression System
section of this manual).