This guarantee is valid in the UK and Ireland
only. It is in your interest to retain the retailers receipt
as proof of purchase. Please quote the following
information if the product develops a fault. These
numbers can be found on the motor unit of the product.
Model No.
Serial No.
(Please enter numbers for future reference)
All Goblin products are individually tested before
leaving the factory. In the unlikely event of any
appliance proving to be faulty within 28 days of
purchase it should be returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days and within 24
months of original purchase, you should take the
appliance to your nearest service agent. A list
containing details of your nearest service agent is
included with your appliance but please contact the
helpline quoting Model number and Serial number should
you require further assistance, repair or replacement of
the product is subject to the following exclusions. (see
Exclusions).
If you suspect a fault, follow the simple checks
detailed below before returning the appliance or
calling the helpline.
1
Check the dustbags and filters for blockages.
2
Check the hose and tubes for blockages.
3
Check the plug is firmly in the socket and the
supply is switched on.
4
Make sure the socket is working by trying
another appliance.
To qualify for the 2 year parts and labour guarantee
the appliance must have been used according to the
manufacturers instructions.
EXCLUSIONS
Goblin shall not be liable to replace
or repair the goods under the terms of the
Guarantee where:
1
The fault has been caused or is attributable to
accidental use, misuse, negligent use or used
contrary to the manufacturers recommendations
or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage
supply other than that stamped on the
products.
3
Repairs have been attempted by persons other
than our service staff (or authorised dealer).
4
Where the appliance has been used for hire
purposes or non-domestic use.
5
The guarantee excludes consumables such as
bags, filters and air freshners.
This guarantee does not confer any rights other
than those expressly set out above and does not cover
any claims for consequential loss or damage. This
guarantee is offered as an additional benefit and does
not affect your statutory rights as a consumer.
If for any reason this item is replaced during the 2
year guarantee period, the guarantee on the new item
will be calculated from original purchase date. Therefore
it is vital to retain your original till receipt or invoice to
indicate the date of initial purchase.
The After Sales Division, Goblin, Mexborough, South Yorkshire, England, S64 8AJ
HELPLINE (OFFICE HOURS ): UK (LOCAL RATE) 0345 010340, REPUBLIC OF IRELAND
DIMPCO LTD 01 842 4833
3 in 1 cleaning system
2 year parts and labour guarantee
Instruction Manual
