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APPENDIX 6 WARRANTY, SUPPORT, LIABILITY, AND RETURNS POLICY
The GOfermentor hardware is warranted to be free of defects in material or workmanship for 12 months after
delivery to the first purchaser for use, providing that the units have not been misused. Since we have no control
over the operation, we cannot guarantee against failure or loss of product in the unit. Our obligations hereunder,
at our option, are limited to the replacement, repair, or refund of the purchase, and parts which upon examination
prove to be defective within the warranty period.
Disposable items, such as fermentation liners, are meant for single use. They are warranted against any defects
and will be replaced if found to be defective. Damage caused by improper installation or user error is not covered
under the warranty. Unused liners are not returnable.
In no circumstances are we liable for any product loss due to the use of our product. The user is cautioned that this
is experimental technology and they agree to accept the risk inherent in using new technology.
RETURNS
•
Call 877 377 5359 or email
if you have any problems with the GOfermentor. In
most cases we can resolve the issue.
•
for a Return Material Authorization (RMA) number before returning any
item.
•
Put the RMA on the outside of the shipping label.
