GMC CHEVROLET Silverado 4500HD 2019 Owner'S Manual Download Page 2

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Chevrolet Silverado 4500HD/5500HD/6500HD Owner Manual (GMNA-

Localizing-U.S.-12102101) - 2019 - crc - 10/2/18

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . 2

In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Keys, Doors, and Windows . . . . . 29

Seats and Restraints . . . . . . . . . . . 45

Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92

Instruments and Controls . . . . . . . 95

Lighting . . . . . . . . . . . . . . . . . . . . . . . 132

Infotainment System . . . . . . . . . . 141

Climate Controls . . . . . . . . . . . . . . 186

Driving and Operating . . . . . . . . . 192

Vehicle Care . . . . . . . . . . . . . . . . . . 289

Service and Maintenance . . . . . 359

Technical Data . . . . . . . . . . . . . . . . 407

Customer Information . . . . . . . . . 414

Reporting Safety Defects . . . . . . 425

OnStar . . . . . . . . . . . . . . . . . . . . . . . . 428

Connected Services . . . . . . . . . . . 436

Special Equipment Options . . . 440

Index . . . . . . . . . . . . . . . . . . . . 441

Summary of Contents for CHEVROLET Silverado 4500HD 2019

Page 1: ...C M Y CM MY CY CMY K 19_CHEV_Silverado_4500HD_5500HD_6500HD_COV_en_US_84642602B_2018OCT08 ai 1 10 9 2018 9 51 05 AM 19_CHEV_Silverado_4500HD_5500HD_6500HD_COV_en_US_84642602B_2018OCT08 ai 1 10 9 2018...

Page 2: ...Windows 29 Seats and Restraints 45 Storage 92 Instruments and Controls 95 Lighting 132 Infotainment System 141 Climate Controls 186 Driving and Operating 192 Vehicle Care 289 Service and Maintenance 3...

Page 3: ...lable in your region or changes subsequent to the printing of this owner s manual Refer to the purchase documentation relating to your specific vehicle to confirm the features Keep this manual in the...

Page 4: ...or information relating to a specific component control message gauge or indicator M Shown when the owner s manual has additional instructions or information Shown when the service manual has addition...

Page 5: ...parture Warning A Lane Keep Assist Malfunction Indicator Lamp Oil Pressure X Park Assist Pedestrian Ahead Indicator O Power 7 Rear Cross Traffic Alert I Registered Technician Remote Vehicle Start Seat...

Page 6: ...13 Mirror Adjustment 13 Steering Wheel Adjustment 14 Interior Lighting 15 Exterior Lighting 16 Windshield Wiper Washer 16 Climate Controls 17 Transmission 18 Four Wheel Drive 18 Vehicle Features Info...

Page 7: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 6 In Brief Instrument Panel Base Shown Uplevel Similar...

Page 8: ...Automatic Headlamp System 0 134 11 Infotainment 0 141 12 Passenger Airbag On Off Switch If Equipped Out of View See Airbag On Off Switch 0 65 13 Heated Front Seats 0 50 If Equipped 14 Power Outlet 110...

Page 9: ...ortant features that may or may not be on your specific vehicle For more detailed information refer to each of the features which can be found later in this owner s manual Remote Keyless Entry RKE Sys...

Page 10: ...signal lamps flash Start the vehicle normally after entering When the vehicle starts the parking lamps will turn on Remote start can be extended Canceling a Remote Start To cancel a remote start do on...

Page 11: ...ccessory Power RAP is active See Retained Accessory Power RAP 0 214 Using the window switch press to open or pull to close the window The windows may be temporarily disabled if they are used repeatedl...

Page 12: ...ear of the control up or down See Power Seat Adjustment 0 48 Lumbar Adjustment Manual Lumbar If equipped move the lever up or down repeatedly to increase or decrease lumbar support See Lumbar Adjustme...

Page 13: ...to the upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position 2 Push and pull on the seatback to make sure it is locked...

Page 14: ...the following sections for important information on how to use seat belts properly Seat Belts 0 53 How to Wear Seat Belts Properly 0 54 Lap Shoulder Belt 0 56 Lower Anchors and Tethers for Children LA...

Page 15: ...ower mirrors 1 Press 1 or 2 to select the driver or passenger side mirror 2 Press the arrows on the control pad to move the mirror up down right or left 3 Adjust each outside mirror so that a little o...

Page 16: ...overhead console and the headliner if equipped To change the dome lamp settings press the following OFF Turns the lamps off even when a door is open DOOR The lamps come on automatically when a door i...

Page 17: ...rear sidemarker lamps and license plate lamps Turns on the parking lamps including all lamps except the headlamps 5 Turns on the headlamps together with the parking lamps and instrument panel lights...

Page 18: ...lizing U S 12102101 2019 crc 10 2 18 In Brief 17 Climate Controls These systems control the heating cooling and ventilation Climate Control System with Heater Only 1 Fan Control 2 Air Recirculation 3...

Page 19: ...tion feature move the shift lever to the L Manual Mode position The current range will appear next to the L This is the highest attainable range with all lower gears accessible As an example when 5 Fi...

Page 20: ...locking hubs are located on each end of the front axle and must be manually turned to LOCK before the four wheel drive modes can be used The hubs may remain in the LOCK position when road surface tra...

Page 21: ...o O Press to turn the system on Press and hold to turn it off When on press to mute press again to unmute Turn to increase or decrease the volume RADIO Press to choose between FM AM and SiriusXM if eq...

Page 22: ...his vehicle may have a 3 5 mm 1 8 in auxiliary input jack and USB ports in the center console or armrest There may be a USB port in the upper glove box External devices such as iPods laptop computers...

Page 23: ...decrease the volume See Steering Wheel Controls 0 96 Cruise Control 5 Press to turn the system on or off The indicator light is white when cruise control is on and turns off when cruise control is of...

Page 24: ...f equipped RVC shows a view of the area behind the vehicle on the infotainment display when the vehicle is shifted into R Reverse to aid with parking and low speed backing maneuvers See Rear Vision Ca...

Page 25: ...odometer reset stem if the vehicle does not have DIC buttons for several seconds The oil life will change to 100 The oil life system can also be reset as follows 1 Display REMAINING OIL LIFE on the DI...

Page 26: ...perform a manual regeneration if driving conditions such as extended slow speed stop and go traffic extended idles short drive cycles or stationary PTO operation prevent DPF self cleaning Manual regen...

Page 27: ...ACCEPT to acknowledge that all of these safety conditions have been met and to activate regeneration If the DIC returns to the previous screen then one or more of the necessary operating conditions h...

Page 28: ...cle is not being operated in a manner that would allow effective automatic DPF cleaning the DIC will display a message If the vehicle continues to be driven in a manner that prevents effective DPF cle...

Page 29: ...itionally some diesel truck fueling stations or retailers may have DEF for purchase For vehicles with an active OnStar or connected service plan OnStar can help to locate a DEF retailer See Recommende...

Page 30: ...s 40 Folding Mirrors 40 Heated Mirrors 41 Interior Mirrors Interior Rearview Mirrors 41 Manual Rearview Mirror 41 Automatic Dimming Rearview Mirror 41 Windows Windows 41 Manual Windows 42 Power Window...

Page 31: ...Entry RKE transmitter if equipped are connected to the provided key rings The ignition key and key rings and RKE transmitter if equipped are designed to work together as a system to reduce the risk o...

Page 32: ...program a new key 1 Insert the original already programmed key in the ignition and turn the ignition on 2 Turn the ignition off and remove the key 3 Quickly within five seconds insert the second origi...

Page 33: ...E System See Radio Frequency Statement 0 424 If there is a decrease in the Remote Keyless Entry RKE operating range Check the distance The transmitter may be too far from the vehicle Check the locatio...

Page 34: ...0 124 Pressing K on the RKE transmitter disarms the alarm system See Vehicle Alarm System 0 37 7 Press and release one time to initiate vehicle locator The turn signal lamps flash and the horn sounds...

Page 35: ...s may restrict the use of remote starters Check local regulations for any requirements on remote starting of vehicles Do not use remote start if the vehicle is low on fuel The vehicle cannot be remote...

Page 36: ...a Remote Start To cancel a remote start do one of the following Press and hold until the parking lamps turn off Turn on the hazard warning flashers Turn the ignition on and then off Door Locks Warning...

Page 37: ...position with the correct key fully inserted Remove the key and insert it again If this does not reset the lock turn the key halfway around in the cylinder and repeat the reset procedure Power Door L...

Page 38: ...cle Alarm System The indicator light on the instrument panel near the windshield indicates the status of the system Off Alarm system is disarmed On Solid Vehicle is secured during the delay to arm the...

Page 39: ...nsmitter Start the vehicle To avoid setting off the alarm by accident Lock the vehicle after all occupants have exited Always unlock a door with the RKE transmitter Unlocking the driver door with the...

Page 40: ...get a new key blank cut exactly as the ignition key that operates the system Exterior Mirrors Convex Mirrors Warning A convex mirror can make things like other vehicles look farther away than they re...

Page 41: ...ss 1 or 2 to select the driver or passenger side mirror 2 Press the arrows on the control pad to move the mirror in the desired direction 3 Adjust each outside mirror so that a little of the vehicle a...

Page 42: ...terior Rearview Mirrors Adjust the rearview mirror for a clear view of the area behind your vehicle Do not spray glass cleaner directly on the mirror Use a soft towel dampened with water Manual Rearvi...

Page 43: ...ndows Power Windows Warning Children could be seriously injured or killed if caught in the path of a closing window Never leave the Remote Keyless Entry RKE transmitter or keys in a Continued Warning...

Page 44: ...e window Briefly press or pull the window switch in the same direction to stop that window s express movement Window Automatic Reversal System The express close feature will reverse window movement if...

Page 45: ...rtially open the window to be programmed Then close it and continue to pull the switch briefly after the window has fully closed 4 Open the window and continue to press the switch briefly after the wi...

Page 46: ...Airbag System 61 Where Are the Airbags 62 When Should an Airbag Inflate 63 What Makes an Airbag Inflate 64 How Does an Airbag Restrain 64 What Will You See after an Airbag Inflates 64 Airbag On Off Sw...

Page 47: ...l occupants are installed and adjusted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a...

Page 48: ...stment Warning You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving Adjust the driver seat only when the vehicle is not moving To adjust a manual seat 1 P...

Page 49: ...e seat cushion by moving the front of the control up or down If equipped raise or lower the seat by moving the rear of the control up or down To adjust the seatback see Reclining Seatbacks 0 49 To adj...

Page 50: ...go into it receiving neck or other injuries The lap belt could go up over your abdomen The belt forces would be there not at your pelvic bones This could cause serious internal injuries Continued Warn...

Page 51: ...turn to the upright position 2 Push and pull on the seatback to make sure it is locked Power Reclining Seatbacks To recline a power seatback if equipped Tilt the top of the control rearward to recline...

Page 52: ...ts after the vehicle is started The heated seat indicator lights do not turn on during a remote start The temperature performance of an unoccupied seat may be reduced This is normal The heated seats w...

Page 53: ...belts Always unbuckle the seat belts and return them to their normal stowed position before folding a rear seat Make sure that nothing is on the seat cushion To fold the seat slowly pull the seat cush...

Page 54: ...rs to ride in any area of the vehicle that is not equipped with seats and seat belts Always wear a seat belt and check that all passenger s are restrained properly too This vehicle has indicators as a...

Page 55: ...in addition to the following rules It is very important for all occupants to buckle up Statistics show that unbelted people are hurt more often in crashes than those who are wearing seat belts There...

Page 56: ...1 2019 crc 10 2 18 Seats and Restraints 55 Never allow the lap or shoulder belt to become loose or twisted Never wear the shoulder belt under both arms or behind your back Always use the correct buckl...

Page 57: ...latch plate and pull the belt across you Do not let it get twisted The lap shoulder belt may lock if you pull the belt across you very quickly If this happens let the belt go back slightly to unlock i...

Page 58: ...at belt straight out firmly to unlock the webbing and then release it If the webbing is still locked in the retractor see your dealer Before a door is closed be sure the seat belt is out of the way If...

Page 59: ...y other parts of the vehicle s seat belt system will need to be replaced See Replacing Seat Belt System Parts after a Crash 0 60 Do not sit on the outboard seat belt while entering or exiting the vehi...

Page 60: ...release button on the buckle is positioned so you would be able to unbuckle the seat belt quickly if necessary Seat Belt Extender If the vehicle s seat belt will fasten around you you should use it Bu...

Page 61: ...htly cleaned with mild soap and water Ensure there is not excessive dust or debris in the mechanism If dust or debris exists in the system please see the dealer Parts may need to be replaced to ensure...

Page 62: ...ront outboard passenger Airbags are designed to supplement the protection provided by seat belts Even though today s airbags are also designed to help reduce the risk of injury from the force of an in...

Page 63: ...ssible while still maintaining control of the vehicle The seat belts and the front outboard passenger airbag s are most effective when you are sitting well back and upright in the seat with both feet...

Page 64: ...ash is likely to be in time for the airbags to inflate and help restrain the occupants The vehicle has electronic sensors which help the airbag system determine the severity of the impact Deployment t...

Page 65: ...at Will You See after an Airbag Inflates After a frontal airbag inflates it quickly deflates so quickly that some people may not even realize the airbag inflated Some components of the airbag module m...

Page 66: ...restart the engine after a crash has occurred In many crashes severe enough to inflate the airbag windshields are broken by vehicle deformation Additional windshield breakage may also occur from the f...

Page 67: ...o 12 sometimes must ride in the front because no space is available in the rear seat s of my vehicle or The child has a medical condition which according to the child s physician makes it necessary fo...

Page 68: ...ehicle serviced right away See Airbag Readiness Light 0 111 for more information including important safety information To turn the front outboard passenger airbag on again insert the ignition key int...

Page 69: ...ould still work properly The airbag systems were designed to work properly under a wide range of conditions including snow plowing with vehicles that have the optional snow plow prep package RPO VYU D...

Page 70: ...cle serviced right away See Airbag Readiness Light 0 111 Child Restraints Older Children Older children who have outgrown booster seats should wear the vehicle s seat belts The manufacturer instructio...

Page 71: ...ies in a crash Also see Rear Seat Belt Comfort Guides under Lap Shoulder Belt 0 56 According to accident statistics children are safer when properly restrained in a rear seating position In a crash ch...

Page 72: ...shoulder belt locks when it is pulled all the way out of the retractor It unlocks when the shoulder belt is allowed to go all the way back into the retractor but it cannot do this if it is wrapped aro...

Page 73: ...t passenger seat as far back as it will go Child restraints are devices used to restrain seat or position children in the vehicle and are sometimes called child seats or car seats There are three basi...

Page 74: ...it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a body area that is unprotected by any bony structure This alone could cause serious or fatal Con...

Page 75: ...be secured in vehicle seats by lap belts or the lap belt portion of a lap shoulder belt or by the LATCH system See Lower Anchors and Tethers for Children LATCH System 0 76 for more information Childre...

Page 76: ...board passenger airbag see Airbag On Off Switch 0 65 and Securing Child Restraints With the Seat Belt in the Center Front Seat 0 87 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 8...

Page 77: ...ent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the seat belt Wherever a child restraint is installed be sure to follow the instruc...

Page 78: ...aints With the Seat Belt in the Center Front Seat 0 87 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 85 or Securing Child Restraints With the Seat Belt in the Front Seat 0 88 Chil...

Page 79: ...or Some child restraints that have a top tether are designed for use with or without the top tether being attached Others require the top tether always to be attached In Canada the law requires that f...

Page 80: ...on the cover to assist you in locating the top tether anchors Do not install a child restraint in the center seating position See Securing Child Restraints With the Seat Belt in the Center Front Seat...

Page 81: ...tached According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position See Where to P...

Page 82: ...move buckled seat belts to avoid rubbing the LATCH attachments Do not fold the rear seatback when the seat is occupied Do not fold the empty rear seat with a seat belt buckled This could damage the se...

Page 83: ...With the Seat Belt in the Center Front Seat 0 87 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 85 or Securing Child Restraints With the Seat Belt in the Front Seat 0 88 3 Before p...

Page 84: ...the top tether anchor loop if your vehicle has one Follow the child restraint instructions the vehicle LATCH anchor weight limits described at the beginning of this section and the following steps Exa...

Page 85: ...e child restraint manufacturer s instructions When the top tether is properly tightened the anchor loop may bend This is normal and will not damage the vehicle If child restraints are installed in bot...

Page 86: ...t was being used during a crash new LATCH system parts may be needed New parts and repairs may be necessary even if the LATCH system was not being used at the time of the crash Securing Child Restrain...

Page 87: ...ild restraint needs to be installed in the rear seat be sure to read Where to Put the Restraint 0 75 1 Put the child restraint on the seat 2 Pick up the latch plate and run the lap and shoulder portio...

Page 88: ...estraint at the seat belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement To remove the...

Page 89: ...lose to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the front outboard passenger airbag inflates and the passenger seat is in a forward posit...

Page 90: ...op tether and that the tether be attached When using the lap shoulder belt to secure the child restraint in this position follow the instructions that came with the child restraint and the following i...

Page 91: ...out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 5 and 6 7 If the vehicle does not have a rear seat and the child restraint manufacturer recommend...

Page 92: ...U S 12102101 2019 crc 10 2 18 Seats and Restraints 91 the child restraint from the vehicle unless the person who will be sitting there is a member of a passenger airbag risk group See Airbag On Off Sw...

Page 93: ...orage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in injury Instrument Panel Storage If equip...

Page 94: ...ury from the open lid or items stored in the glove box You and others could be seriously injured Cupholders Front There may be cupholders on the center front seat console armrest Rear If equipped pull...

Page 95: ...ere are dual USB ports an accessory power outlet and an auxiliary jack inside Bucket Seat If equipped press the latch and lift to open Depending on the options there may be a tote compartment accessor...

Page 96: ...Gauge 110 Seat Belt Reminders 111 Airbag Readiness Light 111 Airbag On Off Light 111 Charging System Light 113 Malfunction Indicator Lamp Check Engine Light 113 Brake System Warning Light 115 Antiloc...

Page 97: ...trols can be adjusted at the steering wheel g For vehicles with OnStar or a Bluetooth system press to interact with those systems See OnStar Overview 0 428 Bluetooth Overview 0 174 or Bluetooth Infota...

Page 98: ...aged wiper blades should be replaced See Wiper Blade Replacement 0 316 Heavy snow or ice can overload the wiper motor An internal circuit breaker to the motor will stop the motor until it cools down W...

Page 99: ...and Date with Base Radio Center Stack Controls To set the time or date 1 Select Settings on the Home Page then select Time and Date 2 Select the desired function 3 Turn the MENU knob to increase or d...

Page 100: ...h or 24h format 3 Touch 3 Setting the Date Format 1 Press then touch Settings 2 Touch Time and Date then Set Date Format 3 Select DD MM YYYY day month year MM DD YYYY month day year or YYYY MM DD year...

Page 101: ...ench seat Lift the cover to access and replace when not in use The power outlets on the center stack and in front of the cupholders are powered at all times The power outlets inside the storage area a...

Page 102: ...10 120 volt power outlet is on the center stack An indicator light on the outlet turns on to show it is in use The light comes on when the ignition is on equipment requiring less than 150 watts is plu...

Page 103: ...g Wireless charging can affect the operation of an implanted pacemaker or other medical devices If you have one it is recommended to consult with your doctor before using the wireless charging system...

Page 104: ...ir use OSS Notice Information To obtain the source code that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty discla...

Page 105: ...OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE...

Page 106: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 Instruments and Controls 105 Instrument Cluster Base Cluster English Shown Metric Similar...

Page 107: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 106 Instruments and Controls Uplevel Cluster English Shown Metric Similar...

Page 108: ...source In the main view use w or x to change the station or go to the next or previous track Phone Press V to select the Phone app then press p to enter the Phone menu In the Phone menu if there is n...

Page 109: ...7 Software Information Press p while Software Information is highlighted to display open source software information Speedometer The speedometer shows the vehicle s speed in either kilometers per hour...

Page 110: ...auge shows the engine oil pressure in psi pounds per square inch when the engine is running Oil pressure can vary with engine speed outside temperature coolant temperature and oil viscosity On some mo...

Page 111: ...nge the charging system light comes on See Charging System Light 0 113 for more information The voltmeter gauge may also read lower when in fuel economy mode This is normal Readings outside the normal...

Page 112: ...he airbag sensor s passenger sensing system if equipped the pretensioners the airbag modules the wiring and the crash sensing and diagnostic module For more information on the airbag system see Airbag...

Page 113: ...t that person will not have the extra protection of an airbag In a crash the airbag will not be able to inflate and help protect the person sitting there Do not turn off the front outboard passenger f...

Page 114: ...such as the radio and air conditioner Malfunction Indicator Lamp Check Engine Light This light is part of the vehicle s emission control on board diagnostic system If this light is on while the engin...

Page 115: ...ht remains on see your dealer Emissions Inspection and Maintenance Programs If the vehicle requires an Emissions Inspection Maintenance test the test equipment will likely connect to the vehicle s Dat...

Page 116: ...riving pull off the road and stop carefully The pedal might be harder to push or the pedal can go closer to the floor It may take longer to stop If the light is still on have the vehicle towed for ser...

Page 117: ...le serviced by your dealer If the system is working normally the indicator light then turns off The traction off light comes on when the Traction Control System TCS has been turned off by pressing and...

Page 118: ...me on when there is an issue with the Diesel Exhaust Fluid If the DEF level has not been corrected the light will continue to flash when the vehicle is started The vehicle s speed may also be limited...

Page 119: ...2 Cruise Control Light For vehicles with cruise control the cruise control light is white when the cruise control is on and ready and turns green when the cruise control is set and active The light tu...

Page 120: ...reset to zero by pressing and holding the trip odometer reset stem while the trip odometer is displayed Fuel Range This display shows the approximate distance the vehicle can be driven without refueli...

Page 121: ...Trailer Gain setting This setting can be adjusted from 0 0 to 10 0 with either a trailer connected or disconnected TRAILER OUTPUT shows the power output to the trailer anytime a trailer with electric...

Page 122: ...C Info Pages The following is the list of all possible DIC info page displays Some may not be available for your particular vehicle Some items may not be turned on by default but can be turned on thro...

Page 123: ...active See Engine Oil Life System 0 298 Fuel Economy The center displays the approximate instantaneous fuel economy as a number and bar graph Displayed above the bar graph is a running average of fuel...

Page 124: ...with the Integrated Trailer Brake Control ITBC system the trailer brake display appears in the DIC TRAILER GAIN shows the trailer gain setting This setting can be adjusted from 0 0 to 10 0 with eithe...

Page 125: ...his message stays on or displays repeatedly the vehicle should be taken to your dealer for service as soon as possible Vehicle Speed Messages SPEED LIMITED TO XXX KM H MPH This message shows that the...

Page 126: ...Display Return to Factory Settings Software Information Wi Fi Power Take Off PTO Detailed information for each menu follows Time and Date Manually set the time and date See Clock 0 98 Rear Seat Remind...

Page 127: ...llows Audible Touch Feedback to be turned on or off Select Off or On Text Scroll Select to see text scroll on the screen Select Off or On Tone Settings Select to adjust the radio tone See Tone Setting...

Page 128: ...ume Lighting Select and the following may display Vehicle Locator Lights Exit Lighting Vehicle Locator Lights This feature will flash the exterior lamps and allows some of the exterior lamps and most...

Page 129: ...Select Off Lights and Horn Lights Only or Horn Only Remote Door Unlock This allows selection of which doors will unlock when pressing K on the RKE transmitter Select All Doors or Driver Door Remote S...

Page 130: ...IT Type a new number then select Save Text Message Alerts This allows the feature to be turned on or off Select Off or On Apple CarPlay Select and the following may display Apple CarPlay Manage Apple...

Page 131: ...s This feature gives voice command tips Select Off or On Display Select and the following may display Calibrate Touchscreen Turn Display Off Calibrate Touchscreen Select to calibrate the touchscreen t...

Page 132: ...may display Standby Speed Set 1 Speed Set 2 Speed Tap Step Speed Shutdown Time PTO STANDBY SPEED This feature allows for modifying the PTO Standby Speed PTO SET 1 SPEED This feature is available if th...

Page 133: ...rior Cargo Lamps 137 Interior Lighting Instrument Panel Illumination Control 137 Dome Lamps 138 Reading Lamps 138 Lighting Features Entry Lighting 139 Exit Lighting 139 Battery Load Management 139 Bat...

Page 134: ...ttery from being drained Turn the headlamp control off and then back to the headlamp on position to make the headlamps stay on for an additional 10 minutes To keep the lamps on for more than 10 minute...

Page 135: ...ps will not be on When it begins to get dark the automatic headlamp system switches from DRL to the headlamps To turn off the DRL turn the exterior lamp control to O and then release For vehicles firs...

Page 136: ...eed When the wipers are not operating these lamps turn off Move the exterior lamp control to O or to disable this feature Hazard Warning Flashers Press this button to make the front and rear turn sign...

Page 137: ...the off position Fog Lamps If equipped the control is on the center of the exterior lamp control to the left of the steering column The ignition must be on for the fog lamps to come on Press to turn t...

Page 138: ...s this button the vehicle may have the snow plow prep package See Add On Electrical Equipment 0 266 Exterior Cargo Lamps The cargo lamp provides more light in the cargo area or on the sides of the veh...

Page 139: ...e lamp settings press the following OFF Turns the lamps off even when a door is open DOOR The lamps come on automatically when a door is opened ON Turns all dome lamps on Reading Lamps There are readi...

Page 140: ...ment The vehicle has Electric Power Management EPM which estimates the battery s temperature and state of charge It then adjusts the voltage for best performance and extended life of the battery When...

Page 141: ...n This feature shuts off the dome and reading lamps if they are left on for more than 10 minutes after the ignition is turned off The cargo lamp shuts off after 20 minutes This prevents the battery fr...

Page 142: ...udio 166 Voice Recognition Voice Recognition 167 Phone Bluetooth Overview 174 Bluetooth Infotainment Controls 175 Apple CarPlay and Android Auto 180 Trademarks and License Agreements Trademarks and Li...

Page 143: ...ity See Distracted Driving 0 193 To play the infotainment system with the ignition off see Retained Accessory Power RAP 0 214 Active Noise Cancellation ANC If equipped ANC reduces engine noise in the...

Page 144: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 Infotainment System 143 Radio with CD...

Page 145: ...ss to access the menu for the current audio source Press to select the highlighted menu option Turn to scroll through a list Turn to manually select a station 5 CD Slot If Equipped 6 o BACK Press to r...

Page 146: ...ong station CD If Equipped Press and hold g to quickly reverse through a track Release the button to return to playing speed Press and hold l to fast forward through a track Release the button to retu...

Page 147: ...e Radio with Touchscreen 0 149 or Home Page Base Radio 0 147 2 7 Radio Press and release to go to the previous station or channel Press and hold to fast seek the next strongest previous station or cha...

Page 148: ...nput and Bluetooth Audio if equipped See AM FM Radio Base Radio with Touchscreen 0 152 or AM FM Radio Base Radio 0 150 Satellite Radio Base Radio with Touchscreen 0 154 or Satellite Radio Base Radio 0...

Page 149: ...DROP to select the new location Select o BACK to go back to the previous menu Number of Favorites Shown Select Auto and the system will automatically adjust the number of favorite pages when favorite...

Page 150: ...ter 0 105 Home Page Base Radio with Touchscreen Touchscreen Buttons Touchscreen buttons show on the screen when available When a function is unavailable the button may gray out When a function is sele...

Page 151: ...a rates may apply To connect the infotainment system to a secured mobile device hotspot home hotspot or public hotspot touch SETTINGS on the Home Page followed by Wi Fi and then Manage Wi Fi Networks...

Page 152: ...sound from nearly any audio source EQ Equalizer If equipped with a Bose sound system turn the MENU knob to highlight Turn the MENU knob to scroll through the options Press the MENU knob to select Pres...

Page 153: ...7 AM FM Radio Base Radio with Touchscreen Playing the Radio Audio Source Menu Press to go to the Home Page O Press to turn on mute or unmute the system Press and hold to turn off the system Selecting...

Page 154: ...u to manually change the radio station Direct Tune From the AM or FM menu Touch Tune Enter the station number Touch Go or t or u to go to the previous or next station Favorite Touch S or T to scroll t...

Page 155: ...a or call 1 877 438 9677 Canada When SiriusXM is active the channel name and number category name song title and artist display on the screen Browsing SiriusXM Channels To browse the SiriusXM channels...

Page 156: ...XM Menu Operation 1 Touch MENU on the SXM radio screen 2 Touch the menu to select the desired item or to display the detail menu item 3 Touch 0 to return to the previous menu Channel List 1 Touch Chan...

Page 157: ...reducing the treble on the radio SiriusXM Satellite Radio Service If equipped SiriusXM Satellite Radio Service provides digital radio reception Tall buildings or hills can interfere with satellite ra...

Page 158: ...is equipped with a CD player it can be used for CD and MP3 audio With the vehicle on insert a disc into the slot label side up Press the MEDIA button to select CD as a source The system is capable of...

Page 159: ...the CD main page Touch to seek to the next track Touch and hold to fast forward through a track Release the button to return to playing speed Elapsed time displays j r While on the CD main page touch...

Page 160: ...ct errors If the CD is not playing correctly for any other reason try a known good CD If any error continues contact your dealer Playing an MP3 CD To play an MP3 CD follow the same instructions as Pla...

Page 161: ...S see my chevrolet com learn To view supported devices in Canada see www chevroletowner ca USB Supported File and Folder Structure The infotainment system supports FAT16 FAT32 exFAT Connecting a USB S...

Page 162: ...f files stored Some USB storage device files may not be compatible Up to two USB devices and one iPod can be played through a USB hub All devices may not be supported depending on the performance of t...

Page 163: ...ne playback functions and the information displayed may be different when played on the infotainment system Refer to the table for the classification items related to the search function provided by t...

Page 164: ...ic 2 Touch the desired music Tone Settings Touch Tone Settings The Tone Settings menu is displayed See Tone Settings in AM FM Radio Base Radio with Touchscreen 0 152 or AM FM Radio Base Radio 0 150 Au...

Page 165: ...time Scanning Forward or Backward Touch and hold g or l during playback to rewind or fast forward Release the button to resume playback at normal speed Playing a File Randomly Touch Z during playback...

Page 166: ...from the picture screen Using the USB Picture Menu 1 Touch MENU from the picture screen 2 Touch the appropriate menu Slide Show Time Allows selection of the slide show interval Clock Temp Display Allo...

Page 167: ...AM FM Radio Base Radio 0 150 Base Radio with Touchscreen Play will begin when the system has finished reading the information on the device Playing Music To play the music from the device if the devic...

Page 168: ...Bluetooth music information to display on the radio When the radio receives this information it will check to see if any is available and display it For more information about supported Bluetooth fea...

Page 169: ...teering wheel control the instrument cluster displays the selections and visual dialog content If voice recognition is started from the infotainment display the selections and visual dialog content ar...

Page 170: ...peaking Commands Voice recognition can understand commands that are either naturally stated in sentence form English only or direct commands that state the application and the task For languages that...

Page 171: ...list using the manual controls or press the Back button to try again If manual selection takes more than 15 seconds the session terminates and prompts that it has timed out The screen returns to the...

Page 172: ...e media selection identified in the command Play Album Begin a dialog to enter a specific album name Play Album album name Begin playback of the identified album name in the command Play Song Begin a...

Page 173: ...ers podcast episodes and videos Album type folders including types such as albums and audiobooks There are no restrictions if the number of song files and albums is less than 4 000 When the number of...

Page 174: ...gits with each group of digits being repeated back by the system If the group of digits is not correct the command Delete will remove the last group of digits and allow them to be re entered Once the...

Page 175: ...n this section If the cell phone has voice dialing capability learn to use that feature to access the address book or contact list See Deleting a Bluetooth Device in this section Warning When using a...

Page 176: ...ws or loud talking inside the vehicle When to Speak A tone sounds to indicate that the system is ready for a voice command Wait for the tone and then speak How to Speak Speak clearly in a calm and nat...

Page 177: ...s not occur proceed with the phone book download on the phone Pairing a Phone SSP and No Paired Device When there is no paired device on the infotainment system and Simple Secure Pairing SSP is suppor...

Page 178: ...en the connection fails a failure message is displayed on the infotainment system If a Bluetooth device was previously connected the infotainment system executes the auto connection However if the Blu...

Page 179: ...then Device Management 4 Touch the device to delete 5 Touch Y 6 Touch Delete Bluetooth Music Before playing Bluetooth music read the following information A cell phone or Bluetooth device that suppor...

Page 180: ...k Touch again to return to normal play This function may not be supported depending on the Bluetooth device Do not change the track too quickly when playing Bluetooth music Conditions that may occur w...

Page 181: ...Play or Android Auto Select Disable to remove Apple CarPlay and Android Auto capability from the vehicle Settings menu Other functions may still work PROJECTION on the Home Page will change to Android...

Page 182: ...hange Subscriptions subject to Customer Agreement available at www siriusxm com SiriusXM service only available in the 48 contiguous United States and Canada In Canada Some deterioration of service ma...

Page 183: ...000 to present Gracenote Gracenote Software copyright 2000 to present Gracenote One or more patents owned by Gracenote may apply to this product and service See the Gracenote website for a non exhaust...

Page 184: ...s own name The Gracenote service uses a unique identifier to track queries for statistical purposes The purpose of a randomly assigned numeric identifier is to allow the Gracenote service to count que...

Page 185: ...5962 Software which is distributed by or on behalf of the Product manufacturer Manufacturer under license from Software Systems Co QSSC You may only use the Software in the Product and in compliance w...

Page 186: ...IRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER ARISING AS A RESULT OF THIS LICENSE OR OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS O...

Page 187: ...Compartment Air Filter 190 Service 191 Climate Control Systems Climate Control Systems with Heater Only With this system the heating and ventilation can be controlled 1 Fan Control 2 Air Recirculation...

Page 188: ...e windshield side window and second row floor outlets This mode clears the windows of fog or moisture Air is directed to the windshield floor outlets and side window vents 0 Press to clear the windshi...

Page 189: ...erclockwise to increase or decrease the fan speed Turn the knob all the way counterclockwise to turn the fan off Air Delivery Mode Controls Press Y or to change the direction of the airflow An indicat...

Page 190: ...ess to turn the air conditioning system on or off An indicator light comes on to show that the air conditioning is enabled If the fan is turned off the air conditioner will not run The A C light will...

Page 191: ...Operation Tips Clear away any ice snow or leaves from air inlets at the base of the windshield that could block the flow of air into the vehicle Clear snow off the hood to improve visibility and help...

Page 192: ...love box See your dealer if additional assistance is needed Service All vehicles have a label underhood that identifies the refrigerant used in the vehicle The refrigerant system should only be servic...

Page 193: ...xhaust 216 Running the Vehicle While Parked 217 Diesel Particulate Filter Diesel Particulate Filter 217 Diesel Exhaust Fluid Diesel Exhaust Fluid 220 Automatic Transmission Automatic Transmission 223...

Page 194: ...ring wheel and focus your attention on driving Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take note...

Page 195: ...es perceptions attentiveness and judgment can be affected by even a small amount of alcohol You can have a serious or even fatal collision if you drive after drinking Do not drink and drive or ride wi...

Page 196: ...power steering assist Curve Tips Take curves at a reasonable speed Reduce speed before entering a curve Maintain a reasonable steady speed through the curve Wait until the vehicle is out of the curve...

Page 197: ...conditions Stopping distance can be longer and vehicle control can be affected when traction is reduced by water snow ice gravel or other material on the road Learn to recognize warning clues such as...

Page 198: ...bout when driving over rough terrain You or your passengers can be struck by flying objects Secure the cargo properly Keep cargo in the cargo area as far forward and as low as possible The heaviest th...

Page 199: ...ously injured or killed As you near the top of a hill slow down and stay alert Never go downhill forward or backward with either the transmission or transfer case in N Neutral The brakes could overhea...

Page 200: ...hicle cannot be restarted after stalling set the parking brake shift into P Park and turn the vehicle off Block the wheels with chocks for added safety when parking on a grade 3 1 Leave the vehicle an...

Page 201: ...d the lower the gear Keep the vehicle moving to avoid getting stuck Traction changes when driving on sand On loose sand such as on beaches or sand dunes the tires tend to sink into the sand This affec...

Page 202: ...king Check the body structure driveline steering suspension wheels tires and exhaust system for damage and check the fuel lines and cooling system for any leakage More frequent maintenance service is...

Page 203: ...in Tips include Keep the vehicle serviced and in good shape Check all fluid levels and brakes tires cooling system and transmission Shift to a lower gear when going down steep or long hills Warning Us...

Page 204: ...lear Avoid sudden steering maneuvers and braking while on ice Turn off cruise control Blizzard Conditions Stop the vehicle in a safe place and signal for help Stay with the vehicle unless there is hel...

Page 205: ...ires spin at high speed they can explode and you or others could be injured The vehicle can overheat causing an engine compartment fire or other damage Spin the wheels as little as possible and avoid...

Page 206: ...alled options Warning Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break an...

Page 207: ...hicle Using heavier suspension components to get added durability might not change the weight ratings Ask your dealer to help load the vehicle the right way Warning Things you put inside the vehicle c...

Page 208: ...ehicle speed at 88 km h 55 mph or less for the first 805 km 500 mi Do not drive at any one constant speed fast or slow for the first 805 km 500 mi Do not make full throttle starts Avoid downshifting t...

Page 209: ...ed 2 Shift to P Park 3 Continue to hold the brake pedal then set the parking brake See Parking Brake 0 233 4 Push the key all the way in the steering column 1 then turn the key to LOCK OFF 2 5 Remove...

Page 210: ...way in toward the steering column then turn the ignition to LOCK OFF 8 Remove the key 9 Release the brake pedal Caution Use the correct key make sure it is all the way in or pushed all the way in tow...

Page 211: ...l only Caution Do not try to shift to P Park if the vehicle is moving If you do you could damage the transmission Shift to P Park only when the vehicle is stopped Starting the Engine 1 Turn the igniti...

Page 212: ...and the engine will not start Turn the ignition key to ON RUN After the wait to start light goes off turn the ignition key to START If the light does not go off wait a few seconds then try starting t...

Page 213: ...F Air intake temperature reaches 0 C 32 F The high idle speed will be temporarily interrupted and the engine speed will return to normal if any of the following conditions occur The brake pedal is app...

Page 214: ...ction An ungrounded outlet could cause an electric shock Use a weatherproof heavy duty 15 amp rated extension cord if needed Failure to use the recommended extension cord in good operating condition o...

Page 215: ...hift lever to P Park 1 Hold the brake pedal down then set the parking brake See Parking Brake 0 233 2 Move the shift lever into the P Park position by pulling the shift lever toward you and moving it...

Page 216: ...then be able to pull the shift lever out of P Park Shifting out of Park This vehicle is equipped with an electronic shift lock release system The shift lock release system is designed to prevent move...

Page 217: ...e vehicle body from damage or aftermarket modifications that are not completely sealed If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle Drive it only with th...

Page 218: ...larly and clean any mud or dirt from the exhaust cooler especially where the exhaust cooler connects to the tailpipe and the openings where fresh air enters the cooler The DPF will clean itself as par...

Page 219: ...d engine idle speed This is normal If you continue to drive with the DPF warning message on and the exhaust filter is not cleaned as required the malfunction indicator lamp and the ENGINE POWER IS RED...

Page 220: ...the regeneration Make sure that there are no flammables near the muffler DPF and exhaust pipe which may result in a fire Remember that the temperature of exhaust gases is high enough to burn you You...

Page 221: ...ary Cleaning could take up to 30 minutes Upon completion the engine will return to normal idle but exhaust components will remain hot for several minutes Do not move the vehicle until the exhaust has...

Page 222: ...ocate a DEF retailer See Recommended Fluids and Lubricants 0 398 Filling the DEF Tank Caution Use only DEF that is GM approved or fluid containing the API certified or ISO 22241 label The use of other...

Page 223: ...me may be required to remove speed limitations and it may require less fluid to fill the DEF tank Based on driving conditions and vehicle configuration the amount needed to fill the tank will vary As...

Page 224: ...a problem occurs with the vehicle emission system the DIC displays the message SERVICE EMISSION SYSTEM SEE OWNERS MANUAL NOW and will show the distance until vehicle speed is limited The speed limita...

Page 225: ...Shifting to R Reverse while the vehicle is moving forward could damage the transmission The repairs would not be covered by the vehicle warranty Shift to R Reverse only after the vehicle is stopped T...

Page 226: ...lization feature that adjusts the transmission shifting to the current driving conditions in order to reduce rapid upshifts and downshifts This shift stabilization feature is designed to determine bef...

Page 227: ...l or towing a trailer by letting you select a desired range of gears To use this feature 1 Move the shift lever to L Manual Mode 2 Press the plus minus buttons on the shift lever to select the desired...

Page 228: ...ion have a Tow Haul Mode The Tow Haul Mode adjusts the transmission shift pattern to reduce shift cycling This provides increased performance vehicle control and enhanced transmission and engine cooli...

Page 229: ...conditions may cause premature wear on the vehicle s powertrain Driving on clean dry pavement in 4 m or 4 n may Cause a vibration to be felt in the steering system Cause tires to wear faster Make the...

Page 230: ...ransfer case knob next to the steering wheel to shift into and out of four wheel drive for extra traction All of the lights will flash on then off momentarily when the ignition is turned on The light...

Page 231: ...mph Turn the knob to 4 m The indicator light will remain on the selected setting when the shift is complete If the vehicle is moving more than 16 km h 10 mph the indicator light will flash and the sh...

Page 232: ...n remain on when the shift is complete If the shift does not occur turn the knob back to the original position and attempt the shift again Shifting Out of N Neutral The vehicle must be stopped Shift t...

Page 233: ...speed must be reduced to compensate for the extended time and distance required to stop or slow the vehicle on slippery roads The wheel hubs carry exciter rings used by the axle mounted sensors to tra...

Page 234: ...the ABS indicator stays illuminated have the system serviced immediately A warning light on the instrument cluster indicates the status of the ABS If the system is working normally when the ignition...

Page 235: ...l 0 237 Automatic downshifts will not occur if the vehicle is in Range Selection Mode See Manual Mode 0 226 The exhaust brake only activates when the transmission torque converter is locked This can v...

Page 236: ...checks This is normal and does not mean there is a problem with the vehicle It is recommended to leave TCS on for normal driving conditions but it may be necessary to turn TCS off if the vehicle gets...

Page 237: ...g accessories can affect the vehicle performance See Accessories and Modifications 0 290 Air Suspension Caution To prevent ride degradation and suspension damage the vehicle must not be operated on th...

Page 238: ...el slip and you could lose control Do not use cruise control on slippery roads With cruise control a speed of about 40 km h 25 mph or more can be maintained without keeping your foot on the accelerato...

Page 239: ...e cruise control is set at a desired speed and then the brakes are applied or is pressed the cruise control is disengaged without erasing the set speed from memory Once the vehicle speed reaches about...

Page 240: ...essary to maintain vehicle speed While going downhill Cruise Grade Braking is enabled when the vehicle is started and cruise control is active It is not enabled in Range Selection Mode It assists in m...

Page 241: ...Displayed images may be farther or closer than they appear The area displayed is limited and objects that are close to either corner of the bumper or under the bumper do not display Warning The camer...

Page 242: ...use a diesel blend containing more than 20 biodiesel by volume Caution Use of fuel that does not comply with the required technical standards can lead to engine power loss increased wear or engine dam...

Page 243: ...tional diesel fuel and biodiesel blends but may not prevent all cases In case of severe winter conditions the fuel filter may become clogged by wax naturally present in the fuel To unclog it move the...

Page 244: ...ter may become clogged by wax naturally present in the fuel To unclog it move the vehicle to a warm garage area and allow the filter to warm up The fuel filter may need to be replaced See Fuel Filter...

Page 245: ...emove water see your dealer or a qualified technician Improper purging can damage the fuel system and block the FOH Water in Fuel Troubleshooting If the WATER IN FUEL SERVICE REQUIRED message comes on...

Page 246: ...fuel is drained Caution Driving with this message on can damage the fuel injection system and the engine If the message comes on right after a refuel water was pumped into the fuel tank Turn off the...

Page 247: ...he loss of prime 2 Turn the ignition on for 30 seconds Do not start the engine The fuel pump will start priming 3 Turn the ignition off then back to START and crank the engine for 15 seconds 4 If the...

Page 248: ...it get on hot engine parts and keep matches or other ignition sources away The fuel filter is on the driver side inside the frame rail To replace the fuel filter 1 Drain any water from the filter See...

Page 249: ...quickly This spray can happen if the tank is nearly full and is more likely in hot weather Open the fuel cap slowly and wait for any hiss noise to stop then unscrew the cap all the way To remove the f...

Page 250: ...ntinued could start To help avoid this fill the tank slowly and only until the nozzle shuts off Do not top it off Clean up any spilled fuel When replacing the fuel cap turn it clockwise until it click...

Page 251: ...ner on the ground Place the nozzle inside the fill opening of the container before dispensing fuel and keep it in contact with the fill opening until filling is complete Fill the container no more tha...

Page 252: ...d follow all state and local laws that apply to trailer towing These requirements vary from state to state State laws may require the use of extended side view mirrors Even if not required you should...

Page 253: ...ler brakes are working Following Distance Stay at least twice as far behind the vehicle ahead as you would when driving without a trailer This can help to avoid heavy braking and sudden turns Passing...

Page 254: ...n a level surface when possible When parking your vehicle and your trailer on a hill 1 Press the brake pedal but do not shift into P Park yet Turn the wheels into the curb if facing downhill or into t...

Page 255: ...rules Many of these are important for your safety and that of your passengers Read this section carefully before pulling a trailer Trailer Weight Warning Never exceed the towing capacity for your vehi...

Page 256: ...low these steps Start with the curb weight from the trailering information label Add the weight of the trailer loaded with cargo and ready for the trip Add the weight of all passengers Add the weight...

Page 257: ...pletely loaded vehicle and trailer including passengers cargo equipment and conversions The GCWR for the vehicle should not be exceeded 1 Maximum Trailer Weight cannot be provided because total vehicl...

Page 258: ...o low it may be possible to rearrange some of the cargo inside of the trailer Do not exceed the maximum allowable tongue weight for your vehicle Use the shortest hitch extension available to position...

Page 259: ...ting the road if it becomes separated from the hitch Always leave just enough slack so the combination can turn Never allow safety chains to drag on the ground Trailer Brakes Loaded trailers over 675...

Page 260: ...ith flat blade terminals meeting SAE J2863 specifications for proper electrical connectivity The seven wire harness contains the following trailer circuits Stop Turn Signal Left Yellow Blue Stop Turn...

Page 261: ...railer the arrows on the instrument cluster will illuminate even if the trailer is not properly connected or the bulbs are burned out Tow Haul Mode For instructions on how to enter Tow Haul mode see T...

Page 262: ...at all Make sure all of these systems are fully operational to allow the ITBC system to function properly The ITBC system is powered through the vehicle s electrical system Turning the ignition off w...

Page 263: ...es is based on the amount of vehicle braking present and relative to the Trailer Gain setting Output is displayed from 0 to 100 for each gain setting The Trailer Output will indicate on the Trailer Br...

Page 264: ...for the towing condition 3 Readjust Trailer Gain anytime vehicle loading trailer loading or road surface conditions change or if trailer wheel lock up is noticed at any time while towing Other ITBC Re...

Page 265: ...and turn the ignition back on If either of these messages continues either the vehicle or trailer needs service A GM dealer may be able to diagnose and repair problems with the trailer However any di...

Page 266: ...res differ from vehicle tires Trailer tires are designed with stiff sidewalls to help prevent sway and to support heavy loads These features can make it difficult to determine if the trailer tire pres...

Page 267: ...ical equipment Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicl...

Page 268: ...now plow With a snow plow attached the engine coolant temperature gauge may show a higher temperature than while driving without one The snow plow could block the airflow to the radiator This could be...

Page 269: ...acity for the vehicle is in the lower right corner of the Certification Tire label To calculate the amount of weight any front accessory such as a snow plow is adding to the front axle use this formul...

Page 270: ...ommendation for rear ballast to ensure a proper front and rear weight distribution ratio Maintaining a proper front and rear weight distribution ratio is necessary to provide proper braking performanc...

Page 271: ...CO can cause unconsciousness or even death Never operate PTO in an enclosed area such as a garage or building that has no fresh air ventilation See Engine Exhaust 0 216 Caution If the key is in the i...

Page 272: ...engine starting and shutdown Stationary in cab and Remote PTO modes provide for engine shutdown due to critical engine conditions as well as a timed engine shutdown feature For emergency vehicle appli...

Page 273: ...is off 2 Set the parking brake and shift the transmission into P Park 3 Turn the engine off Remove or place the key in the ignition off position Lock the vehicle if desired 4 Confirm the hood is close...

Page 274: ...nary preset with OSIM mobile mode If OSIM pairing has been configured initiate OSIM preset operation 1 With the engine running shift the vehicle into P Park and release the brake pedal and set the par...

Page 275: ...he engine will advance to the PTO Standby Speed 3 Once PTO Standby Speed is reached SET and RES on the cruise control can be used to tap up and tap down the engine speed Factory setting for the tap st...

Page 276: ...isengaged depending on PTO Upfitter application personal injury or property damage may result from vehicle movement The operator must ensure that the vehicle is secured against unauthorized access dur...

Page 277: ...ill lock upon reaching stable PTO Standby Speed default 900 rpm so maximum power is available The first elevated engine speed PTO Standby Speed is not intended as a working speed but as a verification...

Page 278: ...r If the engine rpm is above 1500 rpm the PTO relay will not engage until the engine rpm drops below 1500 rpm 9 Once engaged if additional engine speed is desired use either the cruise control or the...

Page 279: ...engine rpm to the PTO Standby Speed setting Press on the cruise control The engine returns to base idle but the PTO load relay remains engaged The PTO indicator light will blink slowly indicating that...

Page 280: ...ion is detected by the vehicle system If PTO operation is continued when critical engine conditions are present a horn chirp warning will occur after 30 60 seconds The engine will shut down two minute...

Page 281: ...disengages and the engine returns to base idle The PTO indicator light will turn off indicating the PTO load relay is disengaged and the stored set speed has been cleared from memory Mobile Mode will...

Page 282: ...R MANUAL NOW DIC warning message If the DIC message is displayed during PTO operation see Diesel Particulate Filter 0 217 for information on how to clean or regenerate the DPF PTO Operational Speed Co...

Page 283: ...ements can be adjusted by the GM Service Tool The Service Tool can enable the option for adjustment of tap up engine speed increments through the Radio Customization menu ACCEL Press and hold RES on t...

Page 284: ...ATIONARY PRESET SPEED VEHICLE STATIONARY VARIABLE SPEED VEHICLE MOBILE VARIABLE SPEED PTO Control In Cab PTO Mode In Cab PTO Mode Remote PTO Mode Operator In Cab Selectable Mode OSIM Type of Set Switc...

Page 285: ...64 km h 40 mph if this is programmed with the GM Service Tool Set Low Fuel Level for Engine Shutdown 15 0 25 Engine Run Time with PTO Active Timer ENABLED DISABLED ENABLED Engine Run Time while PTO Is...

Page 286: ...tentiometer Threshold 2 0 50 Maximum Remote Potentiometer Threshold 95 50 100 Remote Set Switch Transition to Low Voltage 33 of Ignition Voltage SET SPEED 1 STANDBY SPEED SET SPEED 1 or SET SPEED 2 Re...

Page 287: ...In Stationary Preset DISABLED DISABLED ENABLED Engine Run Shutdown Time Menu In Stationary Preset DISABLED DISABLED ENABLED Engine Speed Tap Step Menu In Stationary Variable and Mobile DISABLED DISABL...

Page 288: ...following parameters PTO Standby rpm PTO Set 1 Speed PTO Set 2 Speed Tap Step Speed PTO Engine Run Timer Driver Information Center DIC Warning Messages If the PTO indicator light does not remain on it...

Page 289: ...Fleet and Commercial vehicles To verify that the vehicle has this feature see www gmupfitter com to contact the GM Upfitter Integration Group for assistance If equipped this feature allows for manual...

Page 290: ...se Control System 315 Starter Switch Check 316 Wiper Blade Replacement 316 Glass Replacement 317 Headlamp Aiming Headlamp Aiming 317 Bulb Replacement Bulb Replacement 318 Halogen Bulbs 318 LED Lightin...

Page 291: ...gov passenger vehicle See Battery North America 0 312 Jump Starting North America 0 343 Engine Exhaust 0 216 and the back cover California Perchlorate Materials Requirements Certain types of automoti...

Page 292: ...if you do not have the proper knowledge service manual tools or parts Always follow owner s manual procedures and consult the service manual for your vehicle before doing any service work If doing so...

Page 293: ...he hood 1 Go to the driver side of the vehicle and pull up on the hood latch then go to the passenger side and pull up on the other hood latch 2 Carefully tilt the hood forward using the front of the...

Page 294: ...until it is lowered all the way 3 Secure the hood by securing the hood latches on the passenger and driver side Warning Do not drive the vehicle if the hood is not latched completely The hood could op...

Page 295: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 294 Vehicle Care Engine Compartment Overview...

Page 296: ...n must be paid to engine oil Following these simple but important steps will help protect your investment Use engine oil approved to the proper specification and of the proper viscosity grade See Sele...

Page 297: ...ion for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications 0 408 Caution Do not add too much oil Oil levels above or below the acceptable ope...

Page 298: ...n Petroleum Institute Look for this on the oil container and use only those oils that display this logo Caution Use only engine oils that have the designation CJ 4 or CK 4 for the diesel engine Failur...

Page 299: ...ter Recycle it by taking it to a place that collects used oil Engine Oil Life System When to Change Engine Oil This vehicle has a computer system that indicates when to change the engine oil and filte...

Page 300: ...ehicle does not have DIC buttons for several seconds The oil life will change to 100 The oil life system can also be reset as follows 1 Display the REMAINING OIL LIFE on the DIC See Driver Information...

Page 301: ...When to Inspect the Engine Air Cleaner Filter For intervals on changing and inspecting the engine air filter see Maintenance Schedule 0 361 How to Inspect the Engine Air Cleaner Filter Do not start t...

Page 302: ...housing cover and secure with the four screws 8 Tilt the hood to close See Hood 0 291 See Maintenance Schedule 0 361 to determine when to replace the engine air cleaner filter Warning Operating the e...

Page 303: ...xture See Recommended Fluids and Lubricants 0 398 and Maintenance Schedule 0 361 The following explains the cooling system and how to add coolant when it is low If there is a problem with engine overh...

Page 304: ...ant surge tank is divided into two sides The upper portion coolant level should be at or above the bottom of the indicator arrows The coolant level must be checked when the engine is cold and the vehi...

Page 305: ...procedure could cause the engine to overheat and could cause system damage If coolant is not visible in the surge tank contact your dealer If no coolant is visible in the surge tank add coolant as fo...

Page 306: ...e damage may occur Be sure the cap is properly and tightly secured Engine Overheating There is an engine coolant temperature gauge on the instrument cluster If Steam Is Coming from the Engine Compartm...

Page 307: ...il the engine speed is about twice as fast as normal idle speed for at least five minutes while the vehicle is parked If the warning is still there turn off the engine and get everyone out of the vehi...

Page 308: ...0 291 2 Check to see if the fluid level is at or above the MIN HOT level and below the MAX HOT level if the fluid is hot or if the fluid level is at or above the MIN COLD level and below the MAX COLD...

Page 309: ...the cap with the washer symbol on it Add washer fluid until the tank is full See Engine Compartment Overview 0 294 for reservoir location Caution Do not use washer fluid that contains any type of wat...

Page 310: ...le When descending long grades requiring use of the brakes short applications three to five seconds in duration should be made rather than long continuous applications This minimizes temperature rise...

Page 311: ...and rear brake channels With the split brake system the vehicle should have reasonable brake control should one of the two channels fail If one of the motor pump related systems fails you may not det...

Page 312: ...here are only two reasons why the brake fluid level in the reservoir may go down Normal brake lining wear When new linings are installed the fluid level goes back up A fluid leak in the brake hydrauli...

Page 313: ...rame rail under the cab The batteries are in a carrier with the cover retained by hold down straps The original equipment batteries are maintenance free Do not remove the caps and do not add fluid Ref...

Page 314: ...icant Refer to Maintenance Schedule 0 361 to determine when to check the lubricant 1 Fill Plug 2 Drain Plug To get an accurate reading the vehicle should be on a level surface If the level is below th...

Page 315: ...less a leak is suspected or an unusual noise is heard A fluid loss could indicate a problem Have it inspected and repaired All axle assemblies are filled by volume of fluid during production They are...

Page 316: ...as manufactured by General Motors which at the time it left General Motors s control caused noise emissions to exceed Federal standards are covered by this warranty for the life of the vehicle The fo...

Page 317: ...pes and exhaust pipe clamps Starter Switch Check Neutral Safety Switch Check the operation of the transmission neutral safety switch Try to start the vehicle in all shift selector positions The starte...

Page 318: ...4 Remove the wiper blade 5 Reverse Steps 1 3 for wiper blade replacement Caution Damage may occur if the wiper blades are not in contact with the windshield before turning on the wiper system Glass Re...

Page 319: ...tructions on the bulb package LED Lighting This vehicle has several LED lamps For replacement of any LED lighting assembly contact your dealer Headlamps Front Turn Signal Sidemarker and Parking Lamps...

Page 320: ...t of the fog lamp bulb 3 Remove the fog lamp bulb from the housing by turning counterclockwise and pulling it straight out of the assembly 4 Replace the bulb and reverse Steps 1 3 to reinstall Taillam...

Page 321: ...me feature of the vehicle that is not needed to use and replace it as soon as possible Headlamp Wiring An electrical overload may cause the lamps to go on and off or in some cases to remain off Have t...

Page 322: ...melted replace the fuse Be sure to replace a bad fuse with a new one of the identical size and rating Fuses of the same amperage can be temporarily borrowed from another fuse location if a fuse goes...

Page 323: ...Fuses Usage 2 Right high beam 3 Wash pump Fuses Usage 7 Upfitter 3 4 8 Fog lamp 9 Regulated voltage control 10 Upfitter 1 2 12 Four wheel drive TREC 13 Left rear stop turn lamp 14 Right rear stop turn...

Page 324: ...57 Left rear amber Fuses Usage 58 Trailer brake 62 Integrated chassis control module 63 Accessory power 66 Auxiliary underhood electrical center 68 Anti lock braking system pump 69 Spare 73 Left trai...

Page 325: ...haust fluid heater 9 Starter 10 Fuel heater 11 Smart sensors 12 SCRPM 13 Spare Relays Usage 1 Starter 2 Fuel heater 3 SCR control 4 Fuel pump 5 Fan driver 6 Powertrain Sensor Instrument Panel Fuse Blo...

Page 326: ...0HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 Vehicle Care 325 To access the back of the fuse block 1 Push the tabs at the top of fuse block down 2 Pull the top of the fuse block outw...

Page 327: ...not be equipped with all of the fuses relays and features shown Fuses Usage 1 Accessory power outlet 3 Fuses Usage 2 Accessory power outlet 4 3 Upfitter Switch 3 4 4 5 6 Upfitter Switch 3 4 7 Body co...

Page 328: ...ipment option Battery 2 33 34 35 Air conditioning inverter 36 Fuses Usage 37 Spare 38 39 Upfitter 4 40 41 42 Right door window motor 43 Front blower 44 Infotainment 45 Body control module 6 46 Body co...

Page 329: ...0HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 328 Vehicle Care To access the back of the fuse block 1 Push the tabs at the top of fuse block down 2 Pull the top of the fuse block outw...

Page 330: ...wer outlet 2 Fuses Usage 2 Special equipment option Retained accessory power 3 Universal garage door opener Interior rearview mirror 4 5 Upfitter Switch 1 2 6 Body control module 3 7 Body control modu...

Page 331: ...pare 25 Data link connector Driver seat module 26 Passive entry Passive start Heating ventilation and air conditioning Fuses Usage 27 Spare 28 Spare 29 Spare 30 Special equipment option Automatic leve...

Page 332: ...ake sure special radial tire tubes are used because of the increased flexing of the sidewalls on radial tires Never use antifreeze silicones or petroleum based lubricants when mounting radial tires On...

Page 333: ...orced sidewall tires Specialized training and equipment are required for servicing high pressure steel reinforced sidewall tires including inflating deflating installing removing mounting or re seatin...

Page 334: ...resistance This results in reduced fuel mileage a loss in tread life and uneven wear due to increased tread movement To determine proper inflation refer to the tire inflation range stated on the tire...

Page 335: ...ken tire casings must be repaired or replaced Check the tread depth and tire inflation Check to see if the tread is evenly worn Minimum tread depth is 3 mm 4 32 in on steering tires Look for cuts or o...

Page 336: ...Wheel Replacement 0 339 Dual Tire Rotation When the vehicle is new or whenever a wheel wheel bolt or wheel nut is replaced or serviced check the wheel nut torque after 160 1 600 and 10 000 km 100 1 00...

Page 337: ...n each side are lined up Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Information label after the tires have been rotated See Tire Pressure 0 332 and V...

Page 338: ...is worn to 3 mm 4 32 in or less Rear Axle Tires must be removed when the tread is worn to 2 mm 2 32 in or less Tires identified with the word regroovable molded on the sidewall can be regrooved A mini...

Page 339: ...es Matching Dual tires should be matched using tires of equivalent size Tires which differ more than 6 mm 1 4 in in diameter or 19 mm 3 4 in in circumference should not be mounted on the same dual whe...

Page 340: ...l Inspecting steer axle tires in the first 5 000 km 3 000 mi 16 000 km 10 000 mi of service miles will generally show if tires are wearing normally Rapid outside shoulder wear on both tires indicates...

Page 341: ...onents look similar to but are not exactly the same as domestic made components Mixing components can cause wheel or fastener failures Do not change from aluminum wheels to steel wheels or vice versa...

Page 342: ...rly This could cause wheel or fastener failures Out of round tires and wheel assemblies can sometimes be corrected by re clocking the tire relative to the wheel Tightening procedure for disc wheels wi...

Page 343: ...performed This process results in a reduction in the torque on the wheel nuts To correct this condition operate the vehicle normally for approximately 80 km 50 mi then use a calibrated torque wrench t...

Page 344: ...changed obtain expert tire service help Mounting and demounting of tires should only be performed by qualified personnel using necessary safety procedures and equipment Jump Starting Jump Starting No...

Page 345: ...not be covered by the vehicle warranty Always connect and remove the jumper cables in the correct order making sure that the cables do not touch each other or other metal 1 Discharged Battery Remote...

Page 346: ...nvolved in the jump start procedure Put the automatic transmission in P Park or a manual transmission in Neutral before setting the parking brake If you have a four wheel drive vehicle be sure the tra...

Page 347: ...r 2 by disengaging the battery cover retaining straps 1 8 Connect one end of the red positive cable to the remote positive terminal 1 of the vehicle with the discharged battery 9 Do not let the other...

Page 348: ...ng and breaking of individual hooks This vehicle is equipped with dual tow hooks for recovery purposes only Warning To prevent property damage personal injury or death observe the following warning Al...

Page 349: ...ease the parking brake See Parking Brake 0 233 Tow Hooks Two tow hooks are recessed into the front bumper of the vehicle Towing Vehicle with Front Wheels Suspended Caution To prevent vehicle engine or...

Page 350: ...amage on vehicles that must be towed to a service facility with the drive axle wheels on the ground it is necessary to remove the axle shafts before the vehicle is towed Failure to heed this caution m...

Page 351: ...s against the differential side gear 3 4 Push down on the axle shaft flange and rotate the shaft until the splines of the shaft and side gear are engaged 3 5 Push the axle shaft completely into the ho...

Page 352: ...ten and out of direct sunlight Warning Do not power wash any part of the vehicle s interior including the vinyl floor covering This could damage safety and other systems in the vehicle which would not...

Page 353: ...ch as calcium chloride and other salts ice melting agents road oil and tar tree sap bird droppings chemicals from industrial chimneys etc can damage the vehicle s finish if they remain on painted surf...

Page 354: ...a soft cloth and a car washing soap to clean exterior lamps lenses emblems decals and stripes Follow instructions under Washing the Vehicle previously in this section Lamp covers are made of plastic a...

Page 355: ...with a clean cloth See Recommended Fluids and Lubricants 0 398 Tires Use a stiff brush with tire cleaner to clean the tires Caution Using petroleum based tire dressing products on the vehicle may dama...

Page 356: ...ilicone grease on weatherstrips with a clean cloth will make them last longer seal better and not stick or squeak Underbody Maintenance At least twice a year spring and fall use plain water to flush a...

Page 357: ...d and follow all safety instructions on the label While cleaning the interior open the doors and windows to get proper ventilation To prevent damage do not clean the interior using the following clean...

Page 358: ...not drip from the cleaning cloth 3 Start on the outside edge of the soil and gently rub toward the center Fold the cleaning cloth to a clean area frequently to prevent forcing the soil in to the fabr...

Page 359: ...movers Do not use cleaners that contain silicone or wax based products Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended...

Page 360: ...ecords 406 General Information Your vehicle is an important investment This section describes the required maintenance for the vehicle Follow this schedule to help protect against major repair expense...

Page 361: ...improves fuel economy and reduces vehicle emissions Because of the way people use vehicles maintenance needs vary There may need to be more frequent checks and services The Additional Required Servic...

Page 362: ...r removes dust pollen and other airborne irritants from outside air that is pulled into the vehicle The filter should be replaced as part of routine scheduled maintenance Inspect the passenger compart...

Page 363: ...achment connections binding leaks cracks chafing etc Visually inspect halfshafts and drive shafts for excessive wear lubricant leaks and or damage including tube dents or cracks constant velocity join...

Page 364: ...other oil change or every 12 months whichever comes first If equipped with grease fittings Visually inspect accessory drive belts every 24 000 km 15 000 mi or every ten years whichever comes first Ins...

Page 365: ...0 0 k m 1 2 7 5 0 0 mi 2 1 6 0 0 0 k m 1 3 5 0 0 0 mi 2 2 8 0 0 0 k m 1 4 2 5 0 0 mi 2 4 0 0 0 0 k m 1 5 0 0 0 0 mi Rotate tires and perform Required Services Check engine oil level and oil life perc...

Page 366: ...as needed 3 Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the fluid Contaminated fluid will decrease the...

Page 367: ...6 0 0 0 k m 1 3 5 0 0 0 mi 2 2 8 0 0 0 k m 1 4 2 5 0 0 mi 2 4 0 0 0 0 k m 1 5 0 0 0 0 mi Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engine oil an...

Page 368: ...s whichever comes first See Cooling System 0 301 5 Replace brake fluid every two years See Brake Fluid 0 311 6 Or every two years or when the CHANGE FUEL FILTER message in the Driver Information Cente...

Page 369: ...r doing a pre trip inspection Depending on the optional features of the vehicle being used and any possible aftermarket items installed on the vehicle these guidelines should be modified to include ot...

Page 370: ...ft Side Cab Area 1 Wipers and Cowl Tray Check the windshield wiper arms for proper spring tension and the wiper blades for damage Inspect the cowl tray for dirt debris snow or ice that would keep the...

Page 371: ...r to the Allison Automatic Transmission Manual 4 Brake Fluid Level During normal vehicle operation and servicing the fluid level will vary between the MIN and MAX lines on the master cylinder mounted...

Page 372: ...or bushings 4 Frame Check for cracks or bends in the frame Make sure there are no loose cracked bent broken or missing crossmembers or crossmember fasteners 5 Spring Suspension Check the condition of...

Page 373: ...ghts turn signals fog lamps and reflectors on the hood bumper and cab They should be clean operational and the proper color 4 Bumper Inspect for damage and security 5 Headlamps Lenses should be clean...

Page 374: ...tor With the brakes released check to see that the brake linings where visible are not worn excessively thin less than 6 mm 0 25 in or contaminated by lubricant Where visible check the disc brake cali...

Page 375: ...kage Carefully brush away the collected materials without bending the cooling fins to maintain proper airflow through the cooling package 5 Drive Belts Out of View Inspect all belts for frays cracks l...

Page 376: ...in the frame Make sure there are no loose cracked bent broken or missing crossmembers or crossmember fasteners 2 Transmission Inspect for leaks 3 Drive Shaft Ensure that all the shaft couplings are s...

Page 377: ...bers for cracks or leaks There should be no missing or broken mounting bolts or worn bushings 4 Frame Check for cracks or bends in the frame Make sure there are no loose cracked bent broken or missing...

Page 378: ...eflectors and taillamps are clean Make sure none are missing or broken Rear taillamps should be clean unbroken and red in color Check the electrical wiring for proper security damage and chafing Left...

Page 379: ...re not touching one another 8 Torque Rods and Shock Absorbers Check to see that the torque rods are not cracked broken or missing Check shock absorbers for cracks or leaks There should be no missing o...

Page 380: ...illegal stickers or other viewing obstructions Ensure the wipers and windshield washer are functioning properly Heater Defroster Check to be sure that heater defroster is working Verify adequate airfl...

Page 381: ...nty Always use the correct fluids and lubricants See Recommended Fluids and Lubricants 0 398 Wipe clean all dirt and debris from grease fittings before applying grease If the fitting is not cleaned di...

Page 382: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 Service and Maintenance 381 Components Requiring Lubrication...

Page 383: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 382 Service and Maintenance Components Requiring Fluid Check and Fill...

Page 384: ...e should be taken to prevent being injured when performing maintenance or repairs or making any checks Improper or incomplete service could result in the vehicle not working properly which in turn may...

Page 385: ...ilure to follow this warning may result in a direct battery short which is a fire or explosion hazard Warning To prevent damage to electrical components during electric welding operations follow these...

Page 386: ...er the axle s If axle or suspension components are to be serviced support the vehicle with floor stands under frame side members preferably between the axles Chassis Lubrication New vehicles are lubri...

Page 387: ...and adjust the wheel bearings at regular intervals See Additional Maintenance and Care Lubrication 0 379 or Additional Maintenance and Care Maintenance Instructions 0 383 and Maintenance Schedule 0 36...

Page 388: ...steer axle tires in the first 5 000 km 3 000 mi 16 000 km 10 000 mi of service will generally show if tires are wearing normally Rapid outside shoulder wear on both tires indicates too much toe in Rap...

Page 389: ...nearly dry Never use compressed air or dry sweeping to clean the work area Use an industrial vacuum cleaner with a HEPA filter system and rags soaked in water and wrung until nearly dry Dispose of use...

Page 390: ...ne tubes hoses or fittings as required Fluid Precautions The brake system consists of two completely separate hydraulic systems operating with two different and incompatible fluids power steering flui...

Page 391: ...rrent without the engine running and vibration will reduce battery life Battery life is also affected by the condition of interrelated components such as alternators battery cables connections engine...

Page 392: ...ers Do not check battery condition by shorting flashing across terminals Battery cable terminals must be clean and tight Use a mixture of hot water and common baking soda for removing terminal corrosi...

Page 393: ...h as engine and transmission controls instrument panels antilock brakes While most systems still operate on battery voltage 12 volts some systems can be as high as 90 volts or as low as 5 volts Refer...

Page 394: ...s and routing At every Preventive Maintenance PM or daily if necessary drain water and sediment from the fuel water separator filter Be sure to use the proper fuel water separator filter element with...

Page 395: ...red or replaced as necessary Cooling System Check fan for damage to blades Replace if damaged with manufacturer s recommended parts Inspect for fan to shroud interference and any damage to shroud such...

Page 396: ...the rear axle verify air suspension height at engine oil change intervals See the appropriate service manual Suspension alignment must be maintained at all times See Capacities and Specifications 0 40...

Page 397: ...ds drag link ends and kingpins Joints and fasteners must be tight Articulating joints must be well lubricated Check for installation and spread of cotter pins and tightness of nuts at both ends of the...

Page 398: ...tem can result in degradation of power system performance Consult your GM dealer for filling and bleeding the system The power steering fluid filter is located inside the power steering reservoir To r...

Page 399: ...Diesel Exhaust Fluid Certification Mark Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL coolant See Cooling System 0 301 Engine Oil Engine oils with the letters CJ 4 or CK...

Page 400: ...Latch Bolt and Linkage Multi Purpose Lubricant Superlube GM Part No 12346241 Transfer Case Four Wheel Drive See your dealer Weatherstrip Conditioning Weatherstrip Lubricant GM Part No 3634770 in Canad...

Page 401: ...omponent Vendor Lubrication Type Viscosity Applicable Temperatures Non driving Front Axle Front Axle Wheel Bearing Oil Mineral Oil 75W 40 C to 26 C 40 F to 15 F 75W 80 40 C to 27 C 40 F to 80 F 75W 90...

Page 402: ...ultipurpose EP gear lube of API GL 5 quality meeting MIL PRF 2105E specs including synthetic lubricants Do not mix conventional mineral based lubricants with synthetic lubricants 75W 40 C to 0 C 40 F...

Page 403: ...chassis load on axle force grease through thrust bearings then with axle lifted clear of floor force grease between kingpin and bushing surfaces Front Drive Axle 4x4 Front Drive Axle Oil API GL5 MIL...

Page 404: ...onent Component Vendor Lubrication Type Viscosity Applicable Temperatures Drive Shaft U Joint Lubricant Lithium Complex Based Moly grease or equivalent GC LB NLGI 2 Multi purpose Lithium Complex greas...

Page 405: ...ive Axle s Mineral Oil Gear oil meeting MIL PRF 2105E API MT 1 GL 5 75W 40 C to 26 C 40 F to 15 F 75W 80 40 C to 27 C 40 F to 80 F 75W 90 40 C to 38 C 40 F to 100 F 75W 140 40 C and above 40 F and abo...

Page 406: ...Dielectric Grease NYOGEL 760 G Maintenance Replacement Parts Replacement parts identified below by name part number or specification can be obtained from your dealer Part GM Part Number ACDelco Part N...

Page 407: ...18 406 Service and Maintenance Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxe...

Page 408: ...412 Vehicle Identification Vehicle Identification Number VIN The Vehicle Identification Number VIN is on the driver door The VIN and model description are necessary when ordering replacement parts or...

Page 409: ...English conversions See Recommended Fluids and Lubricants 0 398 Application Capacities Metric English Cooling System 45 0 L 12 0 gal Diesel Exhaust Fluid DEF Tank 26 5 L 7 0 gal Engine Oil with Filte...

Page 410: ...inal mixture closer to 50 50 Fill the system and run the vehicle until the thermostat opens Before adding any fluid check the coolant concentration and add additional water or concentrated undiluted c...

Page 411: ...ity Variable Rate Spring Suspension 353 407 260 300 G40 5 400 kg 12 000 lb Capacity International Ride Optimized Suspension IROS 353 407 260 300 GP1 6 100 kg 13 500 lb Capacity International Ride Opti...

Page 412: ...kg 6 000 lb Capacity Spring Taper Leaf Shackle Type with Shock Absorbers 235 265 173 195 FTV 3 400 kg 7 500 lb Capacity Spring Taper Leaf Shackle Type with Shock Absorbers 235 265 173 195 Disc Wheel N...

Page 413: ...NA Localizing U S 12102101 2019 crc 10 2 18 412 Technical Data Engine Drive Belt Routing 6 6L V8 Engine Single Generator without Air Compressor 6 6L V8 Engine Single Generator with Air Compressor 6 6L...

Page 414: ...Chevrolet Silverado 4500HD 5500HD 6500HD Owner Manual GMNA Localizing U S 12102101 2019 crc 10 2 18 Technical Data 413 6 6L V8 Engine Engine Dual Generator with Air Compressor...

Page 415: ...ata Recording and Privacy Vehicle Data Recording and Privacy 426 Event Data Recorders 426 OnStar 427 Infotainment System 427 Customer Information Customer Satisfaction Procedure Your satisfaction and...

Page 416: ...file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle...

Page 417: ...cause it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Mot...

Page 418: ...Online Owner Center Online Owner Experience U S my chevrolet com The Chevrolet online owner experience allows interaction with Chevrolet and keeps important vehicle specific information in one place M...

Page 419: ...Text Telephone TTY users call 1 800 833 9935 General Motors of Canada also has a Mobility program See www gm ca or call 1 800 GM DRIVE 800 463 7483 for details TTY users call 1 800 263 3830 Roadside A...

Page 420: ...the sand mud or snow Flat Tire Change Service to change a flat tire with the spare tire The spare tire if equipped must be in good condition and properly inflated It is the owner s responsibility for...

Page 421: ...dvising the service consultant of your transportation needs your dealer can help minimize your inconvenience If the vehicle cannot be scheduled into the service department immediately keep driving it...

Page 422: ...t and meet state provincial local and rental vehicle provider requirements Requirements vary and may include minimum age requirements insurance coverage credit card etc Additional fees such as fuel us...

Page 423: ...on repair facility that meets your needs before you ever need collision repairs Your dealer may have a collision repair center with GM trained technicians and state of the art equipment or be able to...

Page 424: ...ty of choice take the vehicle there or have it towed there Specify to the facility that any required replacement collision parts be original equipment parts either new Genuine GM parts or recycled ori...

Page 425: ...800 551 4123 Monday Friday 8 00 a m 6 00 p m eastern time For credit card orders only VISA MasterCard or Discover see Helm Inc at www helminc com To order by mail write to Helm Incorporated Attention...

Page 426: ...ll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator NHTSA 1200 New Jersey Avenue S E Washington D C 20590 You can also obtain other information about mot...

Page 427: ...se modules may store data to help the dealer technician service the vehicle Some modules may also store data about how the vehicle is operated such as rate of fuel consumption or average speed These m...

Page 428: ...if the vehicle is leased with the consent of the lessee in response to an official request by police or similar government office as part of GM s defense of litigation through the discovery process or...

Page 429: ...uires the vehicle battery and electrical system cellular service and GPS satellite signals to be available and operating OnStar acts as a link to existing emergency service providers OnStar may collec...

Page 430: ...connection to an OnStar Advisor available 24 7 to Get help for an emergency Be a Good Samaritan or respond to an AMBER Alert Get assistance in severe weather or other crisis situations and find evacu...

Page 431: ...up an account After change in ownership and at 90 days Transferring Service Press Q to request account transfer eligibility information The Advisor can cancel or change account information Selling Tr...

Page 432: ...less phone network congestion or jamming may prevent service See Radio Frequency Statement 0 424 Services for People with Disabilities Advisors provide services to help with physical disabilities and...

Page 433: ...by Turn Navigation route The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area Cellular and GPS Antennas Cellular reception is required for OnSt...

Page 434: ...nd that you review it If you have any questions call 1 888 4ONSTAR 1 888 466 7827 or press Q to speak with an Advisor Users of wireless communications are cautioned that the privacy of any information...

Page 435: ...en M Schweda Christian Spieler Cosmin Truta Antoine Verheijen Paul von Behren Rich Wales Mike White This software is provided as is without warranty of any kind express or implied In no event shall In...

Page 436: ...ltered versions with the names Info ZIP or any variation thereof including but not limited to different capitalizations Pocket UnZip WiZ or MacZip without the explicit permission of Info ZIP Such alte...

Page 437: ...s to be downloaded to the vehicle 3 Follow the voice guided commands Using Voice Commands During a Planned Route Functionality of the Voice Command button if equipped may vary by vehicle and region Fo...

Page 438: ...ar ca Canada Ensuring Security Change the default passwords for the Wi Fi hotspot and myChevrolet mobile application Make these passwords different from each other and use a combination of letters num...

Page 439: ...t only Turn the vehicle s Wi Fi hotspot on off manage settings and monitor data consumption if equipped Locate a dealer and schedule service Request roadside assistance Set a parking reminder with pin...

Page 440: ...ess System responds OnStar ready 2 Say My number System responds Your OnStar Hands Free Calling number is then says the number End a Call Press System responds Call ended Verify Minutes and Expiration...

Page 441: ...EO Available Options Auxiliary Overhead Switch Bank 440 SEO Available Options Auxiliary Overhead Switch Bank The auxiliary overhead switch bank in the overhead console behind the sunglasses storage pr...

Page 442: ...ning 186 188 Air Filter Passenger Compartment 190 Air Suspension 236 Air Vents 190 Airbag System Check 68 How Does an Airbag Restrain 64 What Makes an Airbag Inflate 64 Airbag System cont d What Will...

Page 443: ...ction 140 Battery North America 312 343 Biodiesel 242 Blade Replacement Wiper 316 Bluetooth Overview 174 175 Bluetooth Audio 166 Brake Exhaust 234 System Warning Light 115 Brakes 308 Antilock 231 Flui...

Page 444: ...partments Storage 92 Compass 98 Connected Services Connections 437 Diagnostics 439 Navigation 436 Connections Connected Services 437 Control of a Vehicle 194 Convex Mirrors 39 Coolant Engine Temperatu...

Page 445: ...429 Engine Air Cleaner Filter 299 Check Light Malfunction Indicator 113 Compartment Overview 294 Coolant Temperature Gauge 110 Cooling System 301 Drive Belt Routing 412 Exhaust 216 Fan 306 Heater 212...

Page 446: ...Fuel 243 Fuel for Diesel Engines 241 Fuses Engine Compartment Fuse Block 321 Fuses and Circuit Breakers 320 Instrument Panel Fuse Block 324 327 G Gauges Engine Coolant Temperature 110 Engine Oil Pres...

Page 447: ...a 343 K Keyless Entry Remote RKE System 32 Keys 29 L Lamps Auxiliary Roof Mounted Lamp 136 Daytime Running DRL 134 Dome 138 Exterior Cargo 137 Exterior Controls 132 Exterior Lamps Off Reminder 133 Ext...

Page 448: ...nd Lubricants 398 Transfer Case 228 Malfunction Indicator Lamp 113 Manual Mirrors 39 Manual Mode 226 Manual Windows 42 Media Avoiding Untrusted Devices 157 Messages Engine Power 124 Vehicle 123 Vehicl...

Page 449: ...Take Off Light 118 Pregnancy Using Seat Belts 58 Privacy Vehicle Data Recording 426 Program Courtesy Transportation 420 Proposition 65 Warning California 290 312 343 Back Cover Publication Ordering I...

Page 450: ...Lap Belt 59 Lap Shoulder Belt 56 Reminders 111 Replacing after a Crash 60 Use During Pregnancy 58 Seats Adjustment Front 47 Center Seat 47 Head Restraints 46 Heated Front 50 Lumbar Adjustment Front 4...

Page 451: ...98 Tires 331 Chains 343 If a Tire Goes Flat 343 Inspection 334 Pressure 332 Rotation 335 Wheel Alignment and Tire Balance 339 Wheel Replacement 339 When It Is Time for New Tires 337 Top Tier Fuel 240...

Page 452: ...oice Recognition 167 Voltmeter Gauge 110 W Wait to Start Light 116 Warning Brake System Light 115 Caution and Danger 2 Warning Lights Gauges and Indicators 104 Warnings Hazard Flashers 135 Washer Flui...

Page 453: ...C M Y CM MY CY CMY K 19_CHEV_Silverado_4500HD_5500HD_6500HD_COV_en_US_84642602B_2018OCT08 ai 1 10 9 2018 9 51 05 AM 19_CHEV_Silverado_4500HD_5500HD_6500HD_COV_en_US_84642602B_2018OCT08 ai 1 10 9 2018...

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Summary of Contents for CHEVROLET Silverado 4500HD 2019

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GMC CHEVROLET Silverado 4500HD 2019, Owner'S Manual, Page: 2 / 453

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Summary of Contents for CHEVROLET Silverado 4500HD 2019

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