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GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
13-12
Customer Information
.
Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®
. For security reasons,
the driver must present
identification before this service
is given.
.
Emergency Tow From a Public
Road or Highway:
Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.
Flat Tire Change:
Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start:
Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance:
If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
.
Legal fines.
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery:
Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.
Lock-Out Service:
Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance:
Must be over
250 kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.
Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt