Glomex PANDORA V8001, User And Installation Manual

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URANIA 2 V9331 - PANDORA V8001 - RHEA V8100
64
ENGLISH
www.glomex.it
10. TROUBLESHOOTING
When a malfunction of your satellite system
occurs, it is very important to make a rapid check to
understand the nature of the malfunction and, if
possible, to find a remedy.
To analyze a malfunction, it is appropriate to carry
out the following verifications:
- the malfunction has been generated through
human mistake;
- the malfunction is due to a weather problem;
- the malfunction is due to a failure of the equip-
ment itself or it is caused by an anomaly of
another external appliance, but in some ways
connected to the equipment;
- in which phase the malfunction occurs: upon
start-up, during normal operation, upon shut-
down;
- the malfunction is repeated; if so, according to
what criteria;
- what the malfunction determine from a func-
tional point of view;
- whether the malfunction produces signals (light
signals) and/or anomalous noise (such as hiss-
ing, buzzing, etc.) and/or anomalous odours
(smell of burning) or not;
- the malfunction interferes with the operation of
other appliances;
- the malfunction is an apparent failure (i.e. it dis-
appears, for example, by turning off and then on
again the equipment).
The better you are able to answer the above-men-
tioned questions, the deeper the malfunction analy-
sis will be.
The following table analyzes the most probable
causes which can lead to malfunctions of your
GLOMEX URANIA 2 V9331, PANDORA V8001
and RHEA V8100 antennas. For any analyzed pos-
sible cause, a corrective measure is proposed, to
efficiently solve, as much as possible, the trouble.
Anomaly Cause Remedy
1. The antenna does not operate
(the led on the control unit
does not turn on)
- the fuse is blown - replace the blown fuse with a
new one (see section “Mainte-
nance”)
- wrong power supply cable
connection
- check the polarity on the
power supply line
- short-circuited coaxial cable - check the correct mounting of
the coaxial cables
- proper failure - contact the Service Centre
2. The antenna does not operate
(the led on the control unit
flashes alternately red and
green)
- the coaxial cable has loosened
or has disconnected from the
antenna
- check the connection of the
coaxial cables
- inner failure - contact the Service Centre
3. No status message on the
decoder
- the satellite receiver is not
installed correctly
- check the receiver connection
- alternating current fluctuations - refer to the user manual of the
receiver for support
4. No image on the TV (the led
on the control unit is green)
- the receiver is off - turn off the control unit, turn on
the receiver and then turn on
the control unit again
- the TV set is off or has not
been tuned to AV
- turn on the TV set and tune to
AV channel
- wrong cable connection on the
receiver
- check that the SCART socket
between the TV set and the
receiver is installed correctly
- the channel list is not up-to-
date
- carry out the automatic channel
search in the receiver menu