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8.2. Repair and Returns
To obtain service under this warranty, contact GlobalTime at +86-21 36531186 or at the address below during
the warranty period to receive a Return Material Authorization (RMA) number and shipping instructions. Then
ship the product, transportation prepaid, for inspection.
Ship to:
GlobalTime
Attn: RMA XXXXXX
Floor 7, Building 4, No. 651, Wanfang Road, Minhang District, Shanghai, China / 201112
Tel: +86-21 3653 1186
Typical equipment repair or replacement time is seven (10) business days, plus shipping times. One-way
shipping is the Customer's responsibility. GlobalTime will return ship the equipment by the same means it was
received.
GlobalTime will not be responsible for dismounting and remounting of the GlobalTime clock, for unauthorized
returns or for returns that do not list the RMA number and quantity returned on a packing list attached in plain
view on the outside of the shipping container.
