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11. Troubleshooting
Q1: My PC cannot connect to the CPE.
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Check the PoE adapter LED is on and the CPE & PC ETH cables are securely
connected. The CPE LED should work as described.
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Check the PC NIC driver is properly installed and configured.
Q2: My CPE networking is not working properly.
◼
Check and make sure you are within the LTE coverage area and the unit is
attached to the network.
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Please also check the SIM card validity.
Q3: Unable to connect internet while the device is already connected to LTE.
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Check and verify your computer has proper NIC interface configured (DHCP or
static IP). Unplug the PC ETH cable and reconnect again if required.
◼
If necessary, you may reboot the CPE by power off/on the CPE unit.
