LSA6000 User Manual, March 2021
52
© 2017 Global Payments Inc.
CONFIDENTIAL
Error
Code
Error Description
Corrective Action
C0097
Sensor check error
Right count sensor B (#0/#1)
C009A
Note jam at 3rd cassette exit
Check rollers and sensors where notes would
leave the 3rd cassette.
C009D
3rd cassette not inserted
Check cassette and verify that it is inserted
properly.
C009F
3rd cassette fails to pick up notes
The most common reason for this error is cassette
is empty. Verify there are notes in cassette 3.
Check the quality of the notes and condition of the
pick rollers.
Diagnosing PC Issues
All PC issues should be referred to CAMS support at 1-800-500-1973. Do not attempt to resolve software issues
without contacting CAMS. Any changes to software or software configuration must have Global Payments
approval.
Contacting Support
We are here to assist you with any issues that arise. Contact CAMS support at 1-800-500-1973.
