LSA6000 User Manual, March 2021
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© 2017 Global Payments Inc.
CONFIDENTIAL
PC Unit
PC Problem
Diagnostics
Failure to boot
1. Press the power switch on the rear of the PC.
2. Check the AC cable at rear of PC for a loose connection.
3. Check the AC cable at the main power supply for a loose
connection.
Failure to start Windows
Please call our 24/7 CAMS support desk (800-500-1973).
LCD and Touch Assembly
LCD Problem
Diagnostics
Blank screen
1. Check the PC unit is working properly.
2. Check the video cable connections at rear of the PC and SIC
board.
3. Check the power LED of the OSD board for a green light: Press
the power button when LED is OFF.
Touch not responding
1. Check the USB cable at the SIC board for a loose connection.
2. Reseat the USB cable to touch at the SIC board.
3. Reseat the USB cable to the PC at the SIC board.
