PART NAMES & CONTROL PANEL
PART NAMES & CONTROL PANEL
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WARRANTY
Ginnys.com • 1.800.544.1590
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Ginny’s warrants this product free from defects in material
and workmanship for one year from provable date of purchase.
Within this warranty period, Ginny’s will repair or replace,
at its option, defective parts at no charge, provided the
product is returned, freight prepaid with proof of
purchase to Ginny’s. Allow 2-4 weeks for return shipping.
This warranty does not cover improper installation, misuse,
abuse or neglect on part of the owner.
Warranty is also invalid in any case that the
product is taken apart or serviced by an
unauthorized service station.
This warranty gives you specific legal rights
and they may vary from state to state.
THE FOREGOING WARRANTIES ARE IN LIEU
OF ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE
OF MERCHANTIBILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
Customer Service
1.800.544.1590
8 am to Midnight, Monday through Friday
Ginny’s Inc.
1112 7th Avenue
Monroe, WI 53566-1364
WARRANTY
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TROUBLESHOOTING
Before calling our Customer Service for information on returns or refunds, try to fix
any of these problems by using this chart:
Problem
Possible Reasons
Solution
Not enough
heat or too hot
The Thermostat Dial is not
set correctly; the Iron is not
plugged in
Set the Thermostat Dial cor-
rectly; check to see that the
Iron is plugged in
No steam or
leakage
The Thermostat Dial has been
set to “MIN”
Set the Thermostat Dial to the
correct position
No Burst of
Steam or no
vertical steam
The Burst of Steam function
has been used too often within
a short period of time; the Iron
is not hot enough
Continue ironing in the
horizontal position and wait
5 seconds before using the
(vertical) Burst of Steam
Function again
Leaking water
from Soleplate
The Thermostat Dial has been
set out of steam range
Set the Thermostat Dial to the
correct position
The iron is not hot enough
Wait until the Power Indica-
tor Light has gone off before
pressing Burst of Steam
There is too much water in the
Water Tank
Pour out the excess water
until the water line is below
the “Max” line
Little steam
The Steam Dial is not set to
the proper position
Set the Steam Dial to the
proper position
The Steam Vents are blocked
Clean the Steam Vents with
the “self-cleaning function” or
by using toothpicks
Not enough water in the Water
Tank
Add water to the Water Tank
(up to the “Max” line)
No spraying
Little or no water in the Water
Tank
Add water to the Water Tank
(up to the “Max” line)
