Page 4 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Introduction
8
Warmstart the dispenser. Allow the POS to download the SPOT software application. After the
download is complete, ensure that all graphics on the display are correct.
Upgrading the SPOT software to the latest available version is now complete.
Important Software Information
When installing an HCRS, upgrade the software before removing the old card reader
and installing the new card reader. The CRIND/SPOT software for that side must be
upgraded to the latest manufacturing release (minimum version for HCRS functionality is
5X.7.21 or later for PCI 1.3 installations or 6X.7.21 or later for PCI 2 installations.).
IMPORTANT INFORMATION
Follow any TRP bulletins or Gilbarco directive to use a version of software approved more
recently. If the software version is less than the required minimum, it is possible that the
HCRS will not function as designed. You can obtain the software by connecting to the
Gilbarco extranet and downloading it from the Gilbarco Laptop Tool. You must be a
Gilbarco-certified technician to have access to the Gilbarco extranet and Gilbarco Laptop
Tool.
Software is loaded on the SPOT with the FlexPay Maintenance Tool.
Comply with the following software minimum requirements and supported configurations:
• Any side with an HCRS must have a minimum of 50.7.21 for PCI 1.3 or 6X.7.21 for PCI 2
installations (Verify with the customer for appropriate approved version.).
• PCI 1.3 units can have an HCRS on one side and a TCR on the other side.
• PCI 2 units can have an HCRS on one side and a HCR2 on the other side.
• If one side of the dispenser is upgraded to 50.7.21 or later to support the HCRS upgrade,
then the other side can continue at its current version to support the TCR/HCR2. In other
words, you can replace a TCR with an HCRS and only upgrade the HCRS side to 50.7.21
or later. The HCR2 side can remain at 50.7.13. The TCR side can remain at 50.1.12.
Note: 50.7.21 is backward compatible to TCR/HCR2 and 6X.7.21 is backward compatible to
HCR2. You can upgrade the software on both sides while only replacing the hardware
on one side, if needed.
Related Documents
Document
Number
Title
GOLD
SM
Library
MDE-3804 Encore and Eclipse
®
Start-up/Service Manual
• Encore and Eclipse
• Service Manual
MDE-4771 Encore S Enhanced FlexPay EMV
®
CRIND Start-up/Service Manual
• Encore and Eclipse
• FlexPay EMV
MDE-4778 Outdoor Payment Terminal - Model FPCA Installation and Service Manual FlexPay EMV
MDE-5165 Card Reader Door Boss Repair Kit (M07450K999) Installation Instructions • Encore and Eclipse
• Kit Selection
