MDE-4699L Applause™ Media System Installation, Service, and Parts Manual · June 2017
Page 5-1
Preventing ESD
Service
5 – Service
Only Encore and Applause Media System-certified ASCs must service the units. If
unauthorized service personnel repair or service these units, it may void warranty.
Encore dispensers with a color display contain a web-based interface for configuring the
background screen on the display. The configuration interface allows the personality of the
dispenser to be selected and the POS icons to be mapped to color icons. Personality refers to
the branding used on the display, which includes the background image and font color. For
details, refer to
MDE-4769 Personality Screen Change for Color Screen Update and/or
Upload Instructions
.
This section contains the following topics:
• Hardware Components
• Tank Gauge Certification
• Diagnostic Tool
• Troubleshooting Conditions
Some of the procedures in this section may involve removing and connecting
components or connectors, to isolate a problem. For personal safety and protection of
the equipment, always remove power from the equipment before servicing.
CAUTION
Before performing any CRIND or site server software upgrades, Gilbarco recommends
that you always record all the site server settings by printing the system health report.
Press
Clear
on the customer/CRIND keypad and swipe the diagnostic card (within 30
seconds). View and record the site server settings by connecting to a laptop.
IMPORTANT INFORMATION
Preventing ESD
Wrist Strap
Printed Circuit Boards (PCBs)/Printed Circuit Assemblies (PCAs) and Integrated Circuits
(ICs) are sensitive to ESD caused by static electricity. ESD damages electronic parts. When
you are handling sensitive parts:
• Touch an unpainted metal surface to discharge any static electricity buildup.
• Use a wrist strap connected to a grounded metal frame or chassis.
• Place the removed PCBs/PCAs or ICs on a grounded antistatic mat.
• Place the PCBs/PCAs that you plan to return for credit or repair, in antistatic bags.