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Gigaset SL910H / IM1 eng / A31008-M2370-R101-2-4N19 / appendix.fm / 2/11/15
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Customer Service & Assistance
Check handset service information
You will need the service information if you call our hotline.
Prerequisite:
A call is not in progress.
¤
Briefly
touch any point in the status bar and then touch
Show Service Info.
Authorisation
This device is intended for use within the European Economic Area and Switzerland. If used in other coun-
tries, it must first be approved nationally in the country in question.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other
relevant regulations laid down in Directive 1999/5/EC.
A copy of the Declaration of Conformity is available at this Internet address:
www.gigaset.com/docs
Guarantee Certificate
United Kingdom
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the cus-
tomer shall be granted a manufacturer's Guarantee under the conditions set out below:
u
In the case of new devices and their components exhibiting defects resulting from manufacturing and/
or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and
free of charge, either replace the device with another device reflecting the current state of the art, or
repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries,
keypads, casing), this warranty shall be valid for six months from the date of purchase.
u
This Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure
to comply with information contained in the user guides.
u
This Guarantee shall not apply to or extend to services performed by the authorised dealer or the cus-
tomer themselves (e. g. installation, configuration, software downloads). User guides and any software
supplied on a separate data medium shall be excluded from the Guarantee.
u
The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the
Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default
becoming evident.
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Ownership of devices or components replaced by and returned to Gigaset Communications shall vest
in Gigaset Communications.
u
This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the
United Kingdom the Guarantee is issued by: Gigaset Communications UK Limited, 2 White Friars, Ches-
ter, CH1 1NZ.
You hear an error tone when keying an input.
Action has failed/invalid input.
¥
Repeat the process.
Read the display and refer to the user guide if necessary.
You cannot listen to messages on the network mailbox.
Your PABX is set to pulse dialling.
¥
Set your PABX to tone dialling.