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Gigaset E560A / LUG GBR en / A31008-M2708-L101-1-7619 / appendix_legal.fm / 7/14/16
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Service (Customer Care)
Appendix
Service (Customer Care)
Step by step towards your solution with Gigaset Customer Care www.gigaset.com/service
Visit our Customer Care pages:
www.gigaset.com/service
Here you will find:
•
Frequently asked questions
•
Free software and user manual downloads
•
Compatibility checks
Contact our Customer Care team:
Couldn't find a solution in the FAQs section?
We are happy to help...
... by eMail:
... by telephone:
United Kingdom
Service Hotline: 020 36953111 (local call cost charge)
Ireland
Service Hotline: 0818 200 033 (6.6561 Ct./Call)
Please have your proof of purchase ready when calling.
Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product
may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE
mark for which country/countries the equipment has been developed. If the equipment is used in a manner
inconsistent with this advice or with the instructions of the manual and on the product itself, this may have
implications on the conditions for warranty or guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which proves the date
of purchase (date from which the warranty period starts) and the type of goods that have been purchased.
Questions and answers
Possible solutions are available online at www.gigaset.com/service
In addition, the following overview provides troubleshooting assistance.
The display is blank.
•
The handset is not switched on:
Press and
hold
the End call key
.
•
The battery is empty:
Charge the battery or replace it (
The device will not charge
•
The handset is not inserted correctly in the charging cradle:
Insert handset correctly
