Gigabyte Q2542C User Manual Download | Manualshive

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Q2542 SERIES USER’S MANUAL

Chapter 4 Troubleshooting

This section will briefly cover some frequently encountered problems and
questions and provide a quick guide to assist with solve these problems.
Most problems can be resolved quickly, simply and easily and are not

always a system problem. Should you encounter a problem that is not
yet or differently listed, please consult the GIGABYTE website or call
your unit supplier for assistance.
For website assistance go to the Support section of www.gigabyte.com
for telephonic assistance please call the supplier of your unit or take the
unit to the supplier directly for assistance.

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Summary of Contents for Q2542C

Page 1: ......

Page 2: ...n a retrieval system or transmitted in any form or by any means electronic mechanical by photocopy recording or otherwise without prior written consent Trademarks Product names used herein are for identication purposes only and may be the trademarks of their respective companies Microsoft and Windows are trademarks of the Microsoft Corporation Intel is the registered trademarks of Intel Corporatio...

Page 3: ... which is recommended by the manufacturer Using non recommended or non approved parts may cause damage or increase the risk of a fire or explosion In the event that another AC Adapter is required adviceshould be sought from a GIGABYTE service agent in order to make sure that the correct part is recommended Please follow the battery installation guidelines Incorrect installation of batteries may in...

Page 4: ... it into the airplane cabin with you Most airlines allow two pieces of hand baggage with one of them being a bag or carry case with a portable notebook Please consult your local airline for more details When placing your notebook on an X Ray make sure that you keep a close eye on it when it is on the conveyor belt Hold on to your notebook until the last minute before placing it on the conveyor In ...

Page 5: ...ook Do not clean the keyboard with this liquid Keyboard It is advisable to use a can of compressed air to clean debris that maybe caught underneath the keys Isopropyl alcohol can be used to clean the keys by dipping a lint free soft cloth into it wringing out the excess liquid and wiping the keys Allow to dry for at least 5 minutes LCD It is best to use a microfiber cloth to clean the surface of t...

Page 6: ... unable to repair the product the product will be replaced with a comparable product that is new or refurbished Warranty Limitations The GIGABYTE Limited Warranty does not cover the following Software including the operating system and applications supplied with the product This also includes third party software that may be installed after purchase Third party hardware products and accessories no...

Page 7: ...ent must be installed and operated in accordance with provided instructions and must not be co located or operating in conjunction with any other antenna or transmitter End users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance CE Notice European Union This symbol indicates this Booktop Q2542 notebook c...

Page 8: ...aution Suggest to operate under 35 C KCC Notice B class equipment telecommunications equipment for household purpose As this equipment has undergone EMC registration for house hold purpose B Class this product can be used in any area and designed to be used mainly in a household Notice Canadian users This Class B digital apparatus complies with Canadian ICES 003 Remarque à l intention des utilisat...

Page 9: ...English VII ...

Page 10: ...notebook computer This portable notebook computer provides excellent multimedia functionality and is designed to provide you reliable no fuss computing This manual will explain to you step by step how to setup and begin using your Q2542 It provides basic configuring operation care and troubleshooting guidelines ...

Page 11: ...ht View 4 1 6 Bottom View 5 Chapter 2 Getting Started 2 1 Power Sources 8 2 2 Battery Maintenance Guidance 9 2 3 Starting Your Notebook 11 2 4 Status Indicators 12 2 5 Using Function Keys 13 2 6 Using the Touch Pad 14 2 7 Memory Module Upgrade 15 Chapter 3 GIGABYTE Smart Recovery 3 1 GIGABYTE Smart Recovery 18 3 2 Function Smart 19 Chapter 4 Troubleshooting 4 1 Identifying the Problem 22 4 2 GIGAB...

Page 12: ...vides basic information to help you get started and to use the Q2542 notebook Some of the features described herein may not function properly or at all unless used in conjunction with the pre installed operating system Any change to the operating system may cause improper function ...

Page 13: ... pages to learn about all of your notebook components NOTE Depending on the model you purchased the actual appearance of your notebook may vary from that shown in this manual These images are for illustration purposes 1 2 Familiarize Yourself with the Computer Opening The Display Panel To open the display panel simply lift the lid up Use one hand to keep the base of the notebook down firmly and us...

Page 14: ...olume from left to right sequence 5 Stero Speakers The built in stereo speaker system allows you to hear audio without additional attachments The multimedia sound system features an integrated digital audio controller that produces rich and vibrant sound 6 Keyboard A full size keyboard with dedicated Windows keys The layout will depend on the region you live in 7 Multi Card Reader The memory card ...

Page 15: ...rojector or HD display to your computer for outputing a high definition signal 5 USB 3 0 Port The USB port allows many devices to run simultaneously It supports hot swapping of devices so that most peripherals can be connected or disconnected without restarting the notebook 6 USB 3 0 Port USB Charger USB Charge port allows you to charge your devices when computer is in Off Sleep Hibernation mode w...

Page 16: ...ing of devices so that most peripherals can be connected or disconnected without restarting the notebook 4 Optical Disc Drive The optical drive allows you to play back and write media discs such as CDs DVDs 5 Optical Disc Drive Eject Button The optical drive eject button allows you to open the optical drive tray to remove or insert a CD DVD or BD 6 Emergency Tray Release This light flickers to ind...

Page 17: ...h a charged Lithium Ion battery and latched in place again 2 Battery Release Latch Release the battery for removal 3 Compartment Cover The Compartment Cover contains hard disk drive wireless and BT combo card and memory modules 4 Cooling Vents These are open vents for the fan to dissipate heat from the computer s internal components Do not block these or place the computer in such a position that ...

Page 18: ...AL Chapter 2 Getting Started This chapter will show you the various ports and components of the Q2542 and familiarizes you with the notebook Certain parts of the notebook can be user upgraded while others are fixed and cannot be changed ...

Page 19: ...e sure that you have at least one charged battery installed 2 Remove the AC adapter Your notebook will automatically switch from DC power to battery power CAUTION The Lithium Ion battery does not ship with a pre charge initially You will need to connect the AC adapter to useyour notebook PC the first time It is recommended that only the AC adapter supplied with the Q2542 is used Any other adapter ...

Page 20: ...hichever occurs first One charge cycle is a period of use from fully charged to fully discharged and fully recharged again Use a two to three year life expectancy for batteries that do not run through complete charge cycles Rechargeable Lithium Ion batteries have a limited life and will gradually lose their capacity to hold a charge This loss of capacity is irreversible As the battery loses capaci...

Page 21: ...e saved once the notebook reaches this point CAUTION To protect your notebook from damage use only the power adapter that came with it because each power adapter has its own power output rating Once your notebook goes into suspend mode as a result of a dead battery you will be unable to resume operation until you provide a source of power either from an adapter or a charged battery Once you have p...

Page 22: ...ischarged batteries in a battery collection container Use electrical tape or other approved covering over the battery connection points to prevent short circuits 2 3 Starting Your Notebook Suspend Power on Button The suspend power on switch is used to switch on your notebook from its off state Once you have connected your AC adapter or charged the internal Lithium Ion battery you can power on your...

Page 23: ... off If there is no battery activity the power adapters are not connected or the power switch is off the Battery indicator will also be off Batteries subjected to shocks vibrations or extreme temperatures can be permanently damaged 3 Hard Disk Drive HDD Activity Indicator The Hard Disk Drive HDD activity indicator tells you whether your internal hard drive is being accessed and if so how fast Do n...

Page 24: ... screen brightness FN F7 Toggles the display panel On and Off stretches the screen area to fill the entire display when using low resolution modes FN F8 Allows you to change your selection of where to send your display video Each time you press the combination of keys you will step to the next choice The choices in order are built in display panel only external monitor only both built in display p...

Page 25: ...ping lightly on the touchpad once Double Clicking Double clicking means pushing and releasing the left button twice in rapid succession This procedure does not function with the right button To double click move the cursor to the item you wish to select press the left button twice and then immediately release it You also have the option to perform the double click operation by tapping lightly on t...

Page 26: ...ecuring the compartment cover 4 Lift up and remove the compartment cover The memory upgrade module can be severely damaged by electrostatic discharge ESD Be sure you are properly grounded when handling and installing the module 5 Align the connector edge of the memory upgrade module chip side up with the connector slot in the compartment 6 Insert the memory upgrade module at a 45 o angle and press...

Page 27: ...English 16 ...

Page 28: ...English 17 Q2542 SERIES USER S MANUAL Chapter 3 GIGABYTE Smart Recovery ...

Page 29: ...the Windows recovery tool to reinstall the operating system to factory defaults Below will briefly describe how to launch the recovery tool and to get the recovery started 1 Turn off or restart the netbook 2 Turn the netbook on and press and hold the F9 key to launch the tool 3 The recovery window will open and give you the option to Recovery in the toolbar You will be prompted if you want to reco...

Page 30: ...stant Backup Windows Switch Screen Zoom Out and Screen Zoom In Users can choose any mode they need by pressing the respective hot key repeatedly Outdoor Contrast Sitting outside under the sunlight makes the screen hard to read At this time you need Outdoor Contrast setting to adjust the screen color for easier text reading Visual Desktop Virtual Desktop offers 4 different scenarios Work Home Offic...

Page 31: ...English 20 ...

Page 32: ...lems can be resolved quickly simply and easily and are not always a system problem Should you encounter a problem that is not yet or differently listed please consult the GIGABYTE website or call your unit supplier for assistance For website assistance go to the Support section of www gigabyte com for telephonic assistance please call the supplier of your unit or take the unit to the supplier dire...

Page 33: ...f failure 5 Turn on your notebook Make sure it has been off at least 10 seconds before you turn it on 6 Go through the boot sequence 7 If the problem has not been resolved contact your support representative Before you place the call you should have the following information ready so that the customer support representative can provide you with the fastest possible solution Product name Product co...

Page 34: ...English 23 Q2542 SERIES USER S MANUAL Appendix ...

Page 35: ... ray ODD support Optional 12 7mm Super Multi DVD RW 12 7mm Blu ray ODD support Optional I O Port USB 2 0 2 USB 3 0 2 HDMI D Sub RJ45 Mic in Earphone out 6 in 1 card reader SD SDHC SDXC MMC MS Pro MS Pro HG DC in jack USB 2 0 2 USB 3 0 2 HDMI D Sub RJ45 Mic in Earphone out 6 in 1 card reader SD SDHC SDXC MMC MS Pro MS Pro HG DC in jack Audio Integrate 2 stereo 2W speakers 2 Internal Microphone 2 Wa...

Page 36: ...V 50 Hz Bermuda 120V 60 Hz Bhutan 230V 50 Hz Bolivia 220V 50 Hz Bonaire 127V 50 Hz Bosnia 220V 50 Hz Botswana 231 V 50 Hz Region Voltage Frequency Brazil 127V 220 V 60 Hz Brunei 240V 50 Hz Bulgaria 230V 50 Hz Burkina Faso 220V 50 Hz Burundi 220V 50 Hz Cambodia 230V 50 Hz Cameroon 220V 50 Hz Canada 120V 60 Hz Canary Islands 220V 50 Hz Cape Verde 220V 50 Hz Cayman Islands 120V 60 Hz Central African ...

Page 37: ...0V 50 Hz Ghana 230V 50 Hz Gibraltar 240V 50 Hz Greece 230V formerly 220V 50 Hz Greenland 220V 50 Hz Grenada 230V 50 Hz Guadeloupe 230V 50 Hz Region Voltage Frequency Guam 110V 60 Hz Guatemala 120V 60 Hz Guinea 220V 50 Hz Guinea Bissau 220V 50 Hz Guyana 240V 60 Hz Haiti 110V 60 Hz Honduras 110V 60 Hz Hong Kong 220V 50 Hz Hungary 230V formerly 220V 50 Hz Iceland 230V 50 Hz India 220V 50 Hz Indonesia...

Page 38: ...ronesia 120V 60 Hz Moldova 220 230V 50 Hz Monaco 127V 220 V 50 Hz Mongolia 230 V 50 Hz Montenegro 220V 50 Hz Region Voltage Frequency Montserrat Leeward Is 230V 60 Hz Morocco 127V 220 V 50 Hz Mozambique 220V 50 Hz Myanmar Burma 230V 50 Hz Namibia 220V 50 Hz Nauru 240V 50 Hz Nepal 230V 50 Hz Netherlands 230V formerly 220V 50 Hz Netherlands Antilles 127V 220V 50 Hz New Caledonia 220V 50 Hz New Zeala...

Page 39: ...a 230V 50 Hz Sudan 230V 50 Hz Suriname 127V 60 Hz Swaziland 230V 50 Hz Sweden 230V 50 Hz Switzerland 230V 50 Hz Syria 220V 50 Hz Tahiti 110V 220V 60 Hz 50 Hz Taiwan 110V 60 Hz Region Voltage Frequency Tajikistan 220V 50 Hz Tanzania 230V 50 Hz Thailand 220V 50 Hz Togo 220V 50 Hz Tonga 240V 50 Hz Trinidad Tobago 115V 60 Hz Tunisia 230V 50 Hz Turkey 230V 50 Hz Turkmenistan 220V 50 Hz Uganda 240V 50 H...

Page 40: ...AL Plug Type Country Plug Type Plug Picture Connector Type Connector Picture USA LP 30B LS15 Canada Japan LP 54 LS15 Taiwan LP 53 LS15 China PC 323 LS15 Korea LP E04 LS15 England LP 60L LS15 Singapore South Africa PE 364 LS15 PE 361 LS15 ...

Page 41: ...English 30 Australia LP 23A LS15 Germany LP 33 LS15 France Sweden Finland Norway Belgium Netherlands Austria Switzerland LP 37 LS15 Denmark LP 38 LS15 Italy PE 336 LS15 ...

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