Gericom Blockbuster Mobile G553, User Manual, Page: 88 / 105

Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Ensure that the disk has been formatted.
Consult your operating system manual for information on formatting floppy diskettes.
The diskette is write-protected.
Eject the diskette, remove the write protection, and try again.
The diskette if full.
Try using another diskette or free up some space on the diskette. The disk
drive is not operating. Contact your dealer for support.
You cannot use the mouse.
•
•
•
Check the cable connection.
Check the mouse with another application to see if there is a software
incompatibility problem.
If possible, check the mouse with another computer to see if it works. If it doesn’t
operate on a different system, the mouse might be broken.
Contacting Your Dealer
If you still have a problem after reading the preceding sections, the next step is to
contact your dealer. Your dealer can determine if the problem is something that
requires the computer to be taken to the shop. Before you call your dealer, however,
prepare the following information:
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•
•
How is your computer configured? Your dealer needs to know what peripheral
devices you are using.
What messages, if any, are on the screen?
What software were you running at the time?
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