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Troubleshooting 

 
 
 
 

 

Common Troubleshooting   

 

ActiveSync Common Problems 

C H A P T E R  

 

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Summary of Contents for GeoRef V2E

Page 1: ...GeoRef V2 Series Hardware Operating Instructions For GeoRef V2E and GeoRef V2G Wuhan Geosun Information Technology Co Ltd...

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Page 3: ...o GPac User s Manual for more information about GPac the multi function GNSS data collecting processing software embedded in the GeoRef V2 series Please read the instructions before start Copyright 20...

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Page 5: ...ettings 14 Power Management 16 Charging 16 Smart Charging 17 Checking the Remaining Power 17 Power Saving Mode 18 Installing Micro SD Card 18 Installing SIM Card 19 Serial Port Settings 20 Bluetooth a...

Page 6: ...6 System Configuration 37 GPS Performance 37 Positioning Accuracy 37 Interfaces 37 Power Performance 38 Application Function 38 Physics 38 Electric Specifications 38 Troubleshooting 39 Common Troubles...

Page 7: ...1 Overview GeoRef V2 Series Overview Innovative Technology Configuration Advantages Notice C H AP T E R 1...

Page 8: ...ream high end hardware configurations GeoRef V2 series provides higher accuracy faster speed and high stability for various applications GeoRef V2 series offers overall GPS GIS application solution wh...

Page 9: ...PS fieldwork which helps GeoRef V2 series provide the accurate direction for users even with poor satellite signals in low speed or static status Intelligent Speech Technology Support voice annotation...

Page 10: ...gn and all built in key components ABS PC shell withstand 1 5 meters natural falling Industrial three proofing standard waterproof shockproof and dustproof with waterproof rubber ring plug and special...

Page 11: ...To reduce various electromagnetic interference to GPS satellite signal please make sure no strong electromagnetic interference in 200m range around the observation site such as TV tower microwave sta...

Page 12: ...6 GeoRef V2 Series Introductions Front View Back View Interfaces Main Parts Standard Configuration List Optional Configuration List C H AP T E R 2...

Page 13: ...tion Status Indicator Charging Start Charging Red Radio Mode Red Status 80 Flashes alternately in red and orange GPRS 3G Green Fully charged Orange Bluetooth Orange Discharging While Working Fully cha...

Page 14: ...GeoRef V2 Series Hardware Operating Instructions 8 Back View Camera SIM Card Micro SD Card Slot Touch Pen Strap Nameplate...

Page 15: ...GeoRef V2 Series Introductions 9 Interfaces Micro SD Card Slot SIM Card Slot I O Interface External GPS Antenna Interface...

Page 16: ...s 10 Main Parts Data Cable Charger Adapter Power Charging Cable External GPS Antenna Optional External Antenna Connecting Cable Optional We will choose one suitable Adapter USA England or Europe type...

Page 17: ...l Port_D Sub9 Female 1 Power Charging Cable 1 Micro SD Card 2G Byte Flash Type 1 Touch Pen 2 Caravel PP Net Software dongle 1 GEOSUN CD Containing all GEOSUN catalogues software manual video 1 GeoRef...

Page 18: ...ff Stylus Property Settings Power Management Installing Micro SD Card Installing SIM Card Serial Port Settings Bluetooth and WiFi Settings Using the Electronic Compass Restoring WinCE System Installin...

Page 19: ...slot at the back of the handheld as shown below 2 Gently pull the touch pen cap and take it out 3 To put back the touch pen make the cap towards the outside and then push it until the top of the pen r...

Page 20: ...s is completed the desktop of WinCE system will be as shown below right Power Off There are two ways to turn off the handheld 1 Press the power button for more than 3 seconds 2 Tap Start Suspend menu...

Page 21: ...tap speed and double tap the file icon to test the double tap setting in Double Tap page as shown below left 4 Calibrate the touch screen Tap the Recalibrate button to open Calibration page as shown a...

Page 22: ...cable and then connect the other end Lemo port of the power cable to the I O port of the handheld as shown below The handheld will be on charging once the power is connected Charger Power Cable Speci...

Page 23: ...er if there is any issue of the battery Smart Charging In order to help users to identify the charging status GeoRef V2 series offers the smart and fast charging tool in the embedded gPac software For...

Page 24: ...d off automatically if no operation press keys or tap touch screen has been carried out within 1 minute The system will enter the standby mode if no operation has been carried out within 30 minutes or...

Page 25: ...n cell phone PDA etc Ordinary SD card is larger than Micro SD card and is not suitable for V2 series handheld Please be sure not to mix them up Installing SIM Card 1 Open the soft rectangular plug at...

Page 26: ...ll it out gently Note Please close the plug to isolate the handheld from water and dust Serial Port Settings Double tap the Communication Mode Settings icon in the Control Panel as shown below left th...

Page 27: ...ault is Bluetooth Bluetooth and WiFi Settings Tap the Bluetooth WiFi Settings tag in the Communication Mode Settings dialog box the Bluetooth WiFi Settings interface appears as shown below left Both B...

Page 28: ...WiFi area you can enable the WiFi When the WiFi is enabled you can tap the Turn Off button in the WiFi area to disable it Note Tap the Power Off button in the Bluetooth WiFi Power area both the Blueto...

Page 29: ...shown below left Double tap the device to connect select the Trusted item in the appeared menu as shown below right The Bluetooth Manager dialog box appears as shown below left tap the Yes button Inpu...

Page 30: ...eans the matching is successful as shown below left After the matching is successfully set up if a file is transmitted from the other device the Bluetooth file transmission window pops up automaticall...

Page 31: ...elect the Trusted item and input the matching password 1 When the matching is successful double tap the icon item and select the Active menu item in the popup menu Then the icon will turn to Now pleas...

Page 32: ...ialog box as shown below left In the Call Options page input the APN provided by GPRS providers in the Extra Settings edit box 4 Tap the OK button to go back to the Modem interface Tap the Next button...

Page 33: ...enabled the icon appears in the task bar as shown below left Double tap the icon the UFMP1 dialog box appears tap the Wireless Information tag as shown below right The system will search surrounding W...

Page 34: ...ck the signal status and signal strength in the Wireless Information page and check the assigned IP address in the IP Information page If the IP address in the IP information page is 0 0 0 0 as shown...

Page 35: ...Basic Operations 29 Double tap the UFMP1 icon pops up the following dialog box Select Specify an IP address input the IP address subnet mask and default gateway tap the OK button to finish...

Page 36: ...atic status Restoring WinCE System Make sure the backup of software and data have been done before restoring WinCE system In the power off status keep pressing the ENT button and press the power butto...

Page 37: ...nd data have been done before this operation Installing Uninstalling or Updating GPac Software For details please refer to the gPac User s Manual Upgrading the Firmware Method 1 1 Connect V2 Series to...

Page 38: ...raded to the latest version of firmware in Micro SD card Method 2 You can also insert the Micro SD card into Micro SD card reader and then insert the reader to the USB interface of a PC Copy the firmw...

Page 39: ...33 Connecting to PC Installing Microsoft ActiveSync Hardware Connection Setup with PC Microsoft ActiveSync Automatic Connection Visiting GeoRef V2 Series Handheld C H AP T E R 4...

Page 40: ...crosoft com download en details aspx id 15 After installing the Microsoft ActiveSync click the Start Program menu item find and run Microsoft ActiveSync In the pop up Connection Settings dialog box ch...

Page 41: ...D in the handheld goods package Follow the tips to install the driver of WinCE The interface of Microsoft ActiveSync is shown as below Visiting GeoRef V2 Series Handheld After first successful connect...

Page 42: ...36 Technical Parameters System Configuration GPS Performance Positioning Accuracy Interfaces Power Performance Application Function Physics Electric Specifications C H AP T E R 5...

Page 43: ...Channel L1 carrier output SBAS WAAS EGNOS MSAS 1 Hz 2 Hz 5 Hz 10 Hz 20Hz Positioning Output 1Hz in default Extremely low noise GPS carrier phase measurement error in 1 Hz Bandwidth 1 mm Navigation ou...

Page 44: ...ion Built in electronic compass an effective assistance to the GPS fieldwork Video Built in a 5 mega pixel camera support on site image acquisition and annotation Audio Built in microphone and speaker...

Page 45: ...39 Troubleshooting Common Troubleshooting ActiveSync Common Problems C H AP T E R 6...

Page 46: ...arge the handheld when the internal temperature is over 0 Can t recognize the storage card The storage card has not been inserted properly Carefully take out the card and then insert it into the card...

Page 47: ...is installed ActiveSync 4 5 and later is compatible with GeoRef V2 series You can download the latest version from the Microsoft website at http www microsoft com download en details aspx id 15 The co...

Page 48: ...tion Setup with PC 34 high accuracy surveying GNSS technology 2 Installing Micro SD Card 18 Installing Microsoft ActiveSync 34 Installing SIM Card 19 Integrated Handheld Design 4 Intelligent Speech Te...

Page 49: ...se feel free to contact us for any usage condition or advice about GeoRef V2 series Wuhan Geosun Information Technology Co Ltd Add 5F West Research building No 312 Luoyu Rd Hongshan District Wuhan 430...

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