10
9
TROUBLEShOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Finish on grill plates is
scratched or has cut marks.
Metal utensils have been
used.
Always use heatproof
plastic, silicone or
wooden utensils to
avoid scratching
nonstick surface of grill
plates. Never use metal
skewers, tongs, forks or
knives.
Grill marks on food are
very light. The food looks
steamed.
Grill was not fully
preheated before use.
Always preheat grill at
least 7.5 minutes before
cooking any foods.
There is food buildup on grill
plates.
Grill not properly cleaned
after use.
Use nylon scrubbing pad
and hot, soapy water to
clean grill plates. Do not
use steel wool scrubbing
pads or abrasive cleaners
to clean grill plates.
Food is dry and burnt.
Food is overcooked.
Because grill is cooking
from both sides, food is
cooked much faster than
in a skillet or under a
broiler. Use SUGGESTED
GRILLING CHART as a
guide and check food
at lowest time stated on
chart.
Grill does not turn on.
Grill is not plugged in.
Check to be sure
appliance is plugged into
working outlet and On/Off
(I/O) switch is in the ON
(I) position.
The grill plates have white
spots.
The water from cleaning
has dried on the surface
of the grill plates.
Dry grill plates
immediately after
washing.
Care and Cleaning
This appliance contains no user-serviceable parts. Refer service to qualified service
personnel.
CLEANING
Caution: To avoid accidental burns, allow grill to cool thoroughly before cleaning.
1. Before cleaning, unplug grill from wall outlet and allow to cool.
Important: heat will continue to be ON until the On/Off (I/O) switch is pressed or the
appliance is unplugged.
2. Place drip tray under front of grill. Use plastic spatula to scrape off any excess fat and
food particles left on the grill plates; runoff will drip into the drip tray.
3. To remove the plates, press the release handles on both sides of the plates and
remove from the grill. The plates can be washed in the dishwasher or by hand with hot,
soapy water; always dry plates thoroughly before reattaching.
Note:
If washing the plates in a dishwasher, wipe uncoated side with a dry towel to
prevent discoloration. Dishwasher detergent may cause oxidation on uncoated side of
grill plate. This is not harmful and can be wiped off with a damp towel.
4. To remove stubborn buildup, use a nylon or nonmetallic scrubbing pad to clean.
Important: Do not use metallic scrubbing pads, steel wool or any abrasive cleaners to
clean any part of your grill; use only nylon or nonmetallic scrubbing pads.
5. Empty drip tray and wash in hot, soapy water; dry thoroughly with a paper towel or
cloth.
6. To clean the grill cover, wipe with a warm, damp sponge and dry with a soft, dry cloth.
Important: Do not immerse body of grill in water or any other liquid.
7. Any servicing requiring disassembly other than the above cleaning must be preformed
by a qualified electrician.
Caution: Make sure to hold grill cover while cleaning to prevent accidental closing and
injury.
