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Genius ColorPage-Vivid 4 USB Scanner 

 

29

Appendix B: Customer Service and Warranty 

 

I

f you encounter problems with your scanner, please review the installation instructions 

and troubleshooting suggestions contained in this guide. 
 
For further assistance call our customer support phone number listed on the last page of 
this guide.   To avoid any delay, please have the following information available before 
calling: 
 

• 

Scanner name and model number 

• 

Scanner serial number (located at rear of scanner near port connectors) 

• 

A detailed description of the problem 

• 

Your computer manufacturer and its model number 

• 

The speed of your CPU (Pentium III 866, etc.) 

• 

Your current operating system and BIOS (optional) 

• 

Name of program package(s), version or release number and manufacturer of the 
program 

• 

Other USB devices installed 

 

We are continuously enhancing the performance of our product drivers. To check for the 
updated device driver you may visit our Web Site.  (Please refer to the section of 
“Contacting Genius” on the last page of this manual.) 
.  

 

Attention 

Summary of Contents for ColorPage-Vivid 4

Page 1: ...anner All trademarks and brand names mentioned in this publication are property of their respective owners 2001 KYE Systems Corp All rights reserved No portion of this document may be reproduced witho...

Page 2: ...TWARE 11 UNINSTALLING THE SCANNER 11 CHAPTER II USAGE AND MAINTENANCE 13 SCANNER UTILITY PROGRAM 14 Connection Status 15 Aligning the Scanner 15 Lamp Control 15 SCANNING 17 Scan and Image Editing 17 C...

Page 3: ...nd customer satisfaction Please remember to register your scanner via Genius Web Site As long as you complete the registration you are one of our Genius Club members and will receive on going Genius n...

Page 4: ...ing Up Your New Genius ColorPage Vivid 4 USB Scanner describes how to install scanner s programs and connect the scanner to your computer Note The ColorPage Vivid 4 USB scanner connect to your compute...

Page 5: ...that deserves special attention Danger A procedure that must be followed carefully to prevent injury or accidents Caution Information that if not followed may result in data loss or damage to the prod...

Page 6: ...uirements Windows Intel Compatible Personal Computer Pentium CPU or above CD ROM Drive 64 MB RAM 128 MB Recommended 160 Free Hard Disk Space 260 MB Recommended USB Port Microsoft Windows XP Me 2000 98...

Page 7: ...Application CD ROM includes the following application programs Scanner Setup Program Genius TWAIN Program NewSoft PageManager Program NewSoft ImageFolio Imaging Editing Software NewSoft Mr Photo Phot...

Page 8: ...Genius ColorPage Vivid 4 USB Scanner 6 Chapter I Installing Genius ColorPage Vivid 4 USB Scanner...

Page 9: ...of hard disk space is recommended Hardware Requirements Genius ColorPage Vivid 4 USB scanner connects to your computer through the Universal Serial Bus USB which supports hot Plug and Play To determi...

Page 10: ...gure 4 Step 3 You can find a USB sign beside the USB connector at the rear of the scanner 5 Plug Plug the rectangular end Type A connector of the USB cable to the USB port on the back of your computer...

Page 11: ...e recommend using the 4 foot 1 2 meters USB cable provided with your scanner If you wish to use a different USB cable make sure that it is a fully rated twisted pair USB cable and has a Type A connect...

Page 12: ...will be displayed when you turn the computer on and when Windows starts 2 Please click on the NEXT button to continue The following window will appear 3 Choose SEARCH FOR THE BEST DRIVER FOR YOUR DEVI...

Page 13: ...l available TWAIN compatible program If you purchase additional program to be used with your scanner please make sure that it conforms to the TWAIN standard Uninstalling the Scanner Windows XP Me 2000...

Page 14: ...Genius ColorPage Vivid 4 USB Scanner 12 4 Once completed restart Windows...

Page 15: ...Genius ColorPage Vivid 4 USB Scanner 13 Chapter II Usage and Maintenance...

Page 16: ...g lamp on and off and define an idle time for the scanning lamp to automatically turn itself off Also it allows you to define the exact position on the scanning glass where scanning will begin The sca...

Page 17: ...canner In most cases the scanner doesn t need to be aligned but there are instances when the alignment might be required You need to align the scanner only if parts of the scanned document are missing...

Page 18: ...the window that opens find the Lamp Control section shown below Click on the On Off switch at the far right of the section to immediately turn the scanning lamp on or off You may also set the default...

Page 19: ...software while completing scan 6 You may click the CLOSE button to close the Genius TWAIN window and review the scanned image under the folder of INBOX in PageManager software From image editing soft...

Page 20: ...Genius ColorPage Vivid 4 USB Scanner 18 Figure 9 Genius TWAIN Interface...

Page 21: ...Genius ColorPage Vivid 4 USB Scanner 19 Chapter III How to Use Quick Function Buttons...

Page 22: ...oosing the bundle image software NewSoft Presto PageManager users can enjoy the function click and scan by pressing the Scan button If choosing other image software for example Photo Shop users can in...

Page 23: ...layed 5 Automatically scanning 6 Automatically saving file under the folder of INBOX in PageManager software Email Web Button Note 1 Before using this function please make sure you already installed E...

Page 24: ...mplete setting To use Email Web Button for Scan to Email function 1 Place a document or picture face down on the scanning glass 2 Press the Email Web Button 3 Automatically scanning 4 Automatically sa...

Page 25: ...n the Scan Manager Setting window 3 Choose your word processor by drag down Editor menu 4 To adjust or select proper scanning attributes for scanning Reflection Object if necessary 5 Click on Close to...

Page 26: ...e RIGHT button and enter Setting 2 Click on the ICON of Print Copy 3 Select the proper printer from the drag down menu 4 To adjust or select proper scanning attributes for scanning Reflection Object 5...

Page 27: ...utton and enter Setting 2 Click on the ICON of File Fax 3 Choose PC Fax software in drag down application menu 4 To adjust or select proper scanning attributes for scanning Reflection Object 5 Click C...

Page 28: ...the proper folder from the drag down filing folder menu 5 To adjust or select proper scanning attributes for scanning Reflection Object 6 Click Close to complete setting To use File Fax Button as Scan...

Page 29: ...lectrical shock and opening your scanner will void your warranty Do not subject the scanner to excessive vibration It may damage the internal components Be sure not to bump or knock the scanner glass...

Page 30: ...mm x 295 mm Scan Method Single Pass Scan Mode 24 Bit Color 48 Bit Color for program enhancement 8 Bit Grayscale 1 Bit Line art Black White Resolution Flatbed Optical 600 x 1200 dots per inch 19200 dp...

Page 31: ...nner name and model number Scanner serial number located at rear of scanner near port connectors A detailed description of the problem Your computer manufacturer and its model number The speed of your...

Page 32: ...this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have any questions about your Limited Warranty contact Gen...

Page 33: ...ch can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna I...

Page 34: ...9 Tech Support Fax 44 208 664 2721 sales 44 208 664 2740 Tech Support Web Site http www kye co uk ASIA PACIFIC KYE Systems H K Corp Ltd Unit 1701 17 th Floor Aitken Vanson Centre No 61 Hoi Yuen Road K...

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