Troubleshooting for SharpX mobile installation
tip.genetec.com | AutoVu Hardware Guide for SharpX Mobile Installation
EN.410.018-XS(6) | Last updated: October 6, 2016
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LED statuses on the SharpX camera unit
The LED on the SharpX camera unit responds differently, depending on the status of the system.
The following table describes how the SharpX camera unit’s LED behaves in response to the SharpX
system’s status:
State
Description
LED (red/green)
Off
Unit is powered off
Off
Reflash
The unit has failed an integrity
test on the contents of the
control board flash memory.
It waits for a reflash to be
performed over the network.
Green (steady)
Get DHCP
The unit is waiting for a DHCP
lease over the network (either
from the LPR Processing Unit or
an external server, depending
on configuration).
Blinks green rapidly (e.g. twice
per second).
Normal
The camera is running normally. Flashes green briefly every
second.
Covert
The camera is configured in
covert mode. It will still blink
green a couple of times at
power-up.
Off
Thermal Shutdown
The internal temperature is
outside the operational limits.
Power is no longer supplied
to most components. No
Ethernet network connectivity
is possible.
Red blink every second.
Illuminator Fault
An abnormal condition was
detected with the illumination.
Depending on the fault, the
unit may run in degraded mode
(some LEDs shut off), or the
illuminator may be completely
disabled.
Blinks red rapidly (e.g. twice per
second).
Firmware Fault
A critical fault was detected
in the control board
microcontroller.
Red (steady)
