Chapter 6: Performing Advanced Operations
Transferring Calls
User’s Guide
55
Attended Transfer
Here's how to perform an attended transfer.
To perform an attended transfer:
1.
If during an established call with Abbey she asks you to transfer her to Mike, press
the
Trans
softkey; the New Call screen is displayed:
2.
Enter Mike's number or press the
Personal directory
softkey to select Mike, and
then press the now-enabled
Dial
softkey; Mike's phone rings:
3.
Press the
Trans
softkey only after Mike answers, after receiving his consent to take
the call; Abbey is transferred to Mike:
This is an attended transfer.
Semi-Attended Transfer
Here's how to perform a semi-attended transfer.
To perform a semi-attended transfer:
1.
If during an established call with Abbey she asks you to transfer her to Mike, press
the
Trans
softkey; the New Call screen is displayed:
