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17 

Changing Counterfeit Detection Level 

There are 4 modes of intensity regarding counterfeit detection.  Each one 

is represented by a bar as shown below on the top right of the money 

counter display: 

 

 

0 bars = No Detection 

1 bar = Low Detection 

2 bars = Moderate Detection (default) 

3 bars = High Detection 

You can change the level of detection by pressing and holding the left and 

right arrows 

 

The  higher  the  bar  level,  the  higher  the  scrutiny  of  the  counterfeit 
detection system.  For every-day use – we highly recommend using the 2-

bar setting which is on by default.  If the bills you are scanning are at high-

risk for being counterfeit, we recommend using the higher detection level.  
If  bills  are  being  rejected  consistently,  you  can  turn  off  counterfeit 

detection to see if that helps resolve the issue. 

 

 

Summary of Contents for PROMNICO

Page 1: ...Phone support available Mon Sat 9am 5pm EST 1 844 382 8549 www promnico com PROMNICO Money Counter User Manual Version 2...

Page 2: ...N E Y C A S H B I L L C O U N T E R M A C H I N E By PROMNICO a registered trademark of Generix LLC Generix LLC 1609 West McClain Avenue Suite 507 Scottsburg IN 47170 Phone 1 844 382 8549 Fax 812 752...

Page 3: ...ront 6 Product Part Diagram Back 7 Product Part Diagram Top 8 Technical Specifications 9 Control Panel Overview 10 Operation Modes 11 Maintenance 12 Resolving CHAIN ERROR Message 13 Software Update In...

Page 4: ...t world currencies Engineered for your monetary security with a Best In Class built in counterfeit detection alert system PRODUCT FEATURES Mixed Value Counting of Multi Currency Auto Currency Identifi...

Page 5: ...detecting and counting mixed currencies in the same feed Or simply count any one of them Choose from USD EUR GBP CAD and MEX MULTIPLE HIGH SPEED COUNTING MODES MDC Mode Counts mixed denomination bills...

Page 6: ...ico Money Counter Power Cable User Manual Power On Off Make sure the unit is plugged into an active outlet securely on both sides After doing so to turn on the unit press the power toggle switch near...

Page 7: ...nother report as well Q Does this machine count up to a certain number for easy bundling For example would I be able to put in 100 bills and have it shoot out 50 at a time to bundle A Yes simply turn...

Page 8: ...leaning of the sensors is not required but may help if they have become dirty from use Please see the maintenance section for more details 3 Make sure to select MDC mode if you are dealing with mixed...

Page 9: ...6 Product Part Diagram Front...

Page 10: ...7 Product Part Diagram Back...

Page 11: ...8 Product Part Diagram Top...

Page 12: ...C modes Size of Countable notes Minimum 110x60 mm Maximum 185x90 mm Thickness 0 08 0 12 mm Feed system Roller Friction System Hopper Capacity 400 500 notes Stacker Capacity 200 notes Power Supply AC 1...

Page 13: ...10 Control Panel Overview...

Page 14: ...Press REPORT button to check the bill details when finished CNT Mode Only reads number of bills In this mode you can switch on ADD or BATCH or ADD BATCH SDC Mode Counts first note read as benchmark th...

Page 15: ...en the machine is not in use To clean the sensors note feeding sensor note receiving sensor and counting sensors located in the back middle cover please use a dry soft nylon brush A brand new soft unu...

Page 16: ...13 Resolving CHAIN ERROR Message If your machine reads bills and outputs a CHAIN ERROR message please follow the instructional video at the following link to calibrate your machine video promnico com...

Page 17: ...Please download the latest money counter software at download promnico com 2 Save the file to your computer IMPORTANT DO NOT RENAME THE FILE 3 Insert a removable flash drive into your computer 4 Make...

Page 18: ...amed something like PROMNICO 29USD_EUR_GBP_MXN_CAD_xxxxxxxx_202817I APPU Again do not rename the file 6 Connect the USB drive to your money counter through the back USB port 7 Power on the machine it...

Page 19: ...by default have auto start mode enabled Auto start mode simply means that the counter will begin reading bills when it has detected new bills in the hopper If you d like to turn off this feature and...

Page 20: ...You can change the level of detection by pressing and holding the left and right arrows The higher the bar level the higher the scrutiny of the counterfeit detection system For every day use we highl...

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