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Generac Power Systems Mobile Link Unit, Installation And User Manual, Page: 1 / 24

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Generac Power Systems Mobile Link Unit Installation And User Manual Download Page 1

Online Technical Support:

support.mobilelinkgen.com

MobileLink:

mobilelinkgen.com

855-436-8439—United States

844-843-9436—Canada

SAVE THIS MANUAL FOR FUTURE REFERENCE

004388

Mobile Link™

Wi-Fi

®

 Remote Monitoring

Installation and User Manual

(000209b)

WARNING

Loss of life. This product is not intended to 
be used in a critical life support application. 
Failure to adhere to this warning could result 
in death or serious injury.

Summary of Contents for Mobile Link Unit

Page 1: ...44 843 9436 Canada SAVE THIS MANUAL FOR FUTURE REFERENCE 004388 Mobile Link Wi Fi Remote Monitoring Installation and User Manual 000209b WARNING Loss of life This product is not intended to be used in a critical life support application Failure to adhere to this warning could result in death or serious injury ...

Page 2: ...warranty Individual operating habits and usage may contribute to the need for additional maintenance or service When the unit requires servicing or repairs Mobile Link recommends contacting an IASD for assistance Authorized service technicians are factory trained and are capable of handling all service needs Generator Model Generator Serial Media Access Control MAC Address ServiceSet Identifier SS...

Page 3: ...gnal Strength Test 8 Connect to Home Network 8 Wi Fi Setup at Generator Controller 9 Connect to Home Network When Internet is Available on the Mobile Device 9 Connect to Home Network When Internet is NOT Available on the Mobile Device 13 Retry Network Connection 16 Reconnection 16 Wi Fi Menu Map 17 Download Mobile Link and Complete Registration 18 Disable Wi Fi 18 Reset Wi Fi to Factory Default Se...

Page 4: ...sonnel Also make sure the procedure work method or operating technique utilized does not render the generator unsafe General Safety Hazards For safety reasons the manufacturer requires this equipment be installed by an Independent Authorized Service Dealer IASD or other competent qualified electrician or installation technician who is familiar with applicable codes standards 000001 DANGER Indicate...

Page 5: ...ode Inspect the fuel system periodically for leaks No leakage can be permitted 000187 WARNING Electrocution Potentially lethal voltages are generated by this equipment Render the equipment safe before attempting repairs or maintenance Failure to do so could result in death or serious injury 000144 DANGER Electrocution Contact with bare wires terminals and connections while generator is running wil...

Page 6: ...nings occur The delivery method and frequency of some alerts can be adjusted on the website and mobile app Wi Fi Network Usage The installed and activated Wi Fi module maintains a connection to the private Wi Fi network Operating data including certain customer information will be shared between the generator and Mobile Link By using Mobile Link you agree to collection and use of this data subject...

Page 7: ...enerator controller operating system firmware Once installed and activated the Wi Fi module enables automatic reception of firmware updates as sent directly from the manufacturer Wi Fi Specifications Specification Value Networking standard IEEE 802 11 b g n Transceiver RS485 Module operating power 5 VDC Cable RS485 Supply voltage V to GND Nominal 5 VDC Minimum 4 3 VDC Maximum 6 2 VDC RS 485 charge...

Page 8: ...he existing network setup is acceptable The Wi Fi module will operate from its location on the generator If the Wi Fi signal is weak C or fluctuating or the network is not available the homeowner may need to consider upgrading their wireless router Any signal boosters present in the system e g a repeater should also be tested and upgraded if necessary If the Wi Fi signal is weak and the network ca...

Page 9: ...tion It also allows the user to select the operating time zone immediately keeping exercise time on track and adjusting for Daylight Savings Time as needed Begin the connection process by following the applicable steps in the following table Newly Installed Generator Previously Installed Generator 1 After the controller is powered up the Install Wizard screen will appear followed by a prompt to se...

Page 10: ...YES is selected the 30 minute countdown timer will restart If NO is selected Wi Fi setup will be bypassed 2 See Figure 3 8 Using a browser on a mobile device with Internet connectivity go to installml com Click Let s Go to proceed Figure 3 8 Installml Home Page 3 See Figure 3 9 Click Continue when the preparation screen appears Figure 3 9 Preparation Screen 4 See Figure 3 10 Connect to the generat...

Page 11: ... drop down list NOTE If the homeowner s network is invisible select Manual Configuration from the drop down list and enter the network credentials Figure 3 12 Select Homeowner s Network 7 See Figure 3 13 Enter the homeowner s network password and click CONNECT Figure 3 13 Enter Password 8 See Figure 3 14 The generator will attempt to connect to the server Figure 3 14 Establishing Server Connection...

Page 12: ...h the Install Wizard 11 Verify controller firmware is up to date by selecting Update From WiFi Any updates will be automatically loaded This completes the connection process Proceed to Download Mobile Link and Complete Registration Unsuccessful Network Connection If the connection attempt fails The You re Connected page will not appear See Figure 3 16 The controller displays Setup Failed Retry Fig...

Page 13: ...he user to select the operating time zone immediately keeping exercise time on track and adjusting for Daylight Savings Time as needed Begin the connection process by following the applicable steps in the following table Newly Installed Generator Previously Installed Generator 1 After the controller is powered up the Install Wizard screen will appear followed by a prompt to select the desired lang...

Page 14: ...i enabled mobile device 3 After the connection is established open a web browser and type 192 168 51 1 in the address bar NOTE The setup page can also be launched by scanning the Quick Response QR Code on the Wi Fi data label with your mobile device if so equipped 4 See Figure 3 22 Select your country and time zone Figure 3 22 Select Country and Time Zone 5 See Figure 3 23 Select the homeowner s n...

Page 15: ... 9 Return to the generator controller and continue generator setup through the Install Wizard 10 Verify controller firmware is up to date by selecting Update From WiFi Any updates will be automatically loaded This completes the connection process Proceed to Download Mobile Link and Complete Registration Unsuccessful Network Connection See Figure 3 27 If the connection attempt fails the controller ...

Page 16: ...network for example a new router or ISP a new password etc To reconnect to the network 1 See Figure 3 29 From the main controller display navigate to the Wi Fi menu and press ENTER Figure 3 29 Select Wi Fi Menu 2 See Figure 3 30 Use Up Down and ENTER buttons to scroll to the REDO WIFI SETUP page Select YES Figure 3 30 Redo Wi Fi Setup Page 3 See Figure 3 31 The controller will display SETUP WIFI N...

Page 17: ...ng the arrow keys and the ENTER button 2 Wi Fi Signal Strength Displays home network connection strength from zero to 100 3 Connection Status OK indicates a successful connection to the home network Display alternately cycles between OK and the home network name 4 Wi FI Versions Displays Wi Fi firmware and hardware versions 5 Setup IP Address This displays the IP address used to set up Wi Fi Refer...

Page 18: ... providers Figure 3 33 Mobile Link App Providers 6 Launch the app complete the online form and click Sign Up Disable Wi Fi Use of the generator Wi Fi module is optional If the owner does not wish to use Wi Fi to monitor the generator the installer may disable the system NOTE Disabling Wi Fi is a step in the Installation Wizard and typically performed during initial start up of the unit However the...

Page 19: ...nnected Wi Fi module missing or disconnected Checking Internet Checking status of Internet connection 000369 DANGER Electrocution Only an authorized electrician or IASD is permitted to access customer connection area Contact with live wires or terminals will result in death or serious injury Problem Cause Correction LED flashing approximately 2 3 times per second RSSI is too low Check signal stren...

Page 20: ...evice accessing the Internet A typical IP address is in the form of a dotted decimal number like 01 234 567 90 LAN Local Area Network A network of computers and peripheral devices that share a common communication line or file server LANs can be wired or wireless MAC Media Access Control address The unique identifier or hardware address of each device on a computer network It is also referred to a...

Page 21: ...e frequency width usually 20Mhz or 40Mhz Channels One 1 Six 6 or Eleven 11 are recommended for Wi Fi networks to avoid signal interference caused by channel overlap Wireless Fidelity Wi Fi A type of wireless network technology used for connecting to the Internet Wi Fi network frequencies are located at 2 4Ghz or 5Ghz These frequencies prevent transmission interference with cellphones broadcast rad...

Page 22: ...Terms and Acronyms 22 Installation and User s Manual for Wi Fi Module This page intentionally left blank ...

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Page 24: ...rights reserved Specifications are subject to change without notice No reproduction allowed in any form without prior written consent from Generac Power Systems Inc Generac Power Systems Inc S45 W29290 Hwy 59 Waukesha WI 53189 1 888 GENERAC 1 888 436 3722 www generac com ...

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