Generac Power Systems Mobile Link series Installation And User Manual Download Page 1 | Manualshive

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Mobile Link Customer Support

[email protected]

US: 1-855-436-8439

Canada: 1-844-843-9436

SAVE THIS MANUAL FOR FUTURE REFERENCE

Mobile Link™ Cellular

Remote Monitoring

Installation and User Manual

000255

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Summary of Contents for Mobile Link series

Page 1: ...bile Link Customer Support support mobilelinkgen com US 1 855 436 8439 Canada 1 844 843 9436 SAVE THIS MANUAL FOR FUTURE REFERENCE MobileLink Cellular Remote Monitoring Installation and User Manual 000255 ...

Page 2: ...s performed promptly and to have the equipment checked periodically by an IASD Normal maintenance service and replacement of parts are the responsibility of the owner operator and are not considered defects in materials or workmanship within the terms of the warranty Individual operating habits and usage may contribute to the need for additional maintenance or service When the unit requires servic...

Page 3: ...cuit Breaker Locations 8 Installing Mobile Link Cellular 8 Verizon Cellular Network Extender Installation 11 Troubleshooting 11 Section 4 Registration Section 5 Mobile Link Cellular App Table of Contents 000004 WARNING California Proposition 65 Engine exhaust and some of its constituents are known to the state of California to cause cancer birth defects and other reproductive harm 000005 WARNING C...

Page 4: ...safe for personnel Also make sure the procedure work method or operating technique utilized does not render the generator unsafe General Safety Hazards For safety reasons the manufacturer requires that this equipment be installed by an Independent Authorized Service Dealer IASD or other competent qualified electrician or installation technician who is familiar with applicable codes standards and r...

Page 5: ...dically for leaks No leakage can be permitted 000144 DANGER Electrocution Contact with bare wires terminals and connections while generator is running will result in death or serious injury 000188 DANGER Electrocution Do not wear jewelry while working on this equipment Doing so will result in death or serious injury 000104 DANGER Electrocution Water contact with a power source if not avoided will ...

Page 6: ... Link Cellular App for downloading instructions Verizon Cellular Network Extender If Verizon cellular coverage is not adequate for communication signal strength a cellular network extender is available through an IASD Order part number 0L2824 A cellular network extender uses the home s internet connection to communicate information from the generator to the Mobile Link system Website Information S...

Page 7: ...General Information and Setup Installation and User s Manual for Mobile Link 7 Figure 2 1 Mobile Link Cellular Information Screen Figure 2 2 Mobile Link App Interface A 002843 A 002726 ...

Page 8: ...se NOTE There are different Controller configurations for various model years 4 Turn main utility disconnect breaker in home s electrical panel to OFF or OPEN 5 Using an appropriate fuse puller remove T1 fuse from transfer switch 6 Disconnect battery negative cable then positive cable NOTE The battery divider will need to be removed for installation on PowerPact units 7 If generator is equipped wi...

Page 9: ...ector into Mobile Link cellular unit Connector will only fit one way DO NOT force into place 16 See Figure 3 5 With plug installed tighten plastic fitting and draw Mobile Link cellular unit to generator wall Do not overtighten Position Mobile Link cellular unit with antenna facing upwards Figure 3 5 Mobile Link Cellular In Place NOTE Hold Mobile Link cellular unit firmly and tighten nut during ins...

Page 10: ...g fasteners 22 Verify generator is OFF 23 Install generator controller fuse 24 Install T1 fuse into transfer switch using an appropriate fuse puller 25 Turn main breaker in the home electrical panel to ON On generator control panel follow installation wizard and validate correct date time etc 26 Place generator in AUTO 27 Turn utility disconnect switch OFF to simulate a power outage Generator shou...

Page 11: ...ower to Mobile Link cellular unit Check 5 Amp fuse located on yellow harness wire Check that harness is properly connected to battery Reset connector to Mobile Link cellular unit Top LED OFF Unit not enrolled Enroll Mobile Link cellular unit at www MobileLinkGen com Verify Mobile Directory Number MDN is enrolled on www MobileLinkGen com and enrolled number matches Mobile Directory Number MDN of Mo...

Page 12: ...eLinkGen com to complete the registration process The welcome screen is shown in Figure 4 1 1 Click Sign Up A 2 Enter requested information when prompted then click Sign Up 3 Enter requested generator enrollment information when prompted then click Enroll NOTE The MDN can be found on the bottom of the device or on the device packaging The serial number is located on or in the area of the control p...

Page 13: ...thorized Service Dealer IASD This enables Mobile Link cellular to automatically deliver maintenance notifications and alarms to the IASD NOTE Contact the IASD for help in establishing a connection between them and the Mobile Link account 7 When generator enrollment is complete top LED light on Mobile Link cellular unit will illuminate ...

Page 14: ...ee Figure 5 1 The Mobile Link cellular app provides generator data optimized for your mobile device View current generator status and upcoming maintenance needs Remotely set the generator s exercise time Review generator s run and maintenance history Receive push notifications to indicate changes in status Figure 5 1 Mobile Link Cellular for Generators App 002726 ...

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Page 16: ...rights reserved Specifications are subject to change without notice No reproduction allowed in any form without prior written consent from Generac Power Systems Inc Generac Power Systems Inc S45 W29290 Hwy 59 Waukesha WI 53189 1 888 GENERAC 1 888 436 3722 www generac com ...

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