Troubleshooting
What to do if you cannot use CT1100 from your
device ?
• Make sure your OS is up-to-date
• Check all the components and ensure they
are installed properly on your device
• Check that the CT1100 battery is charged
• Check that the CT1100 is powered ON
• Check that the pairing between your device
and CT1100 was done correctly
• Check that your smart card is correctly
inserted in CT1100
Device won’t connect
