GE Vivid E9, Service Manual

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GE H
EALTHCARE
D
IRECTION
GA091568, R
EVISION
5 VIVID E9 S
ERVICE
M
ANUAL
Chapter 7 - Diagnostics / troubleshooting 7 - 15
Section 7-9
Troubleshooting
7-9-1 No Response from VIVID E9 - It’s “Locked”
If the system appears to be locked, please wait at least 60 seconds for the watchdog to trap the
situation. This will, if the situation is trapped, bring up a dialog telling that the system is not responding.
1.) Press Restart to restart the application. This will save a special debug log. When the system
restarts it will show a dialog where it requests you to save the log.
2.) Enter a descriptive text then press Save .
3.) To export the log, press ALT+D . This will bring up the same dialog again.
4.) Now, select destination and choose Export to write the log-files to selected destination.