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Introduction

CAUTION: When using telephone equipment, there are 

basic safety instructions that should always be followed. 

Refer to the IMPORTANT SAFETY INSTRUCTIONS provided 

with this product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, 

you should have at least one phone in your home that isn’t 

cordless, in case the power in your home goes out.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

Redial

1.  Press the talk/end/call back on the handset.
2. Press the redial button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial 

the number again.

Flash

If you subscribe to the combined Call Waiting Caller ID service from your local 

telephone company you will receive Caller ID information (if available) on Call 

Waiting calls. During a phone call, you will hear a beep to indicate another call 

is waiting on the line and Caller ID information for the waiting call shows on the 

handset display. To connect the waiting call, press the flash/prog button on the 

handset and your original call is put on hold. You may switch back and forth 

between the two calls by pressing the flash/prog button.

TIP: DO NOT use the talk/end/call back button to activate 

custom calling services such as call waiting, or you’ll hang up 

the phone. 

Channel Button

While talking on the phone, you might need to manually change the channel 

in order to reduce static caused by appliances, such as baby monitors, garage 

door openers, microwave ovens, or other cordless phones. Press and release the 

del/chan button to move to the next clear channel.

Exit

Press the *exit button to cancel any command you initiated.

Paging the Handset

This feature helps to locate a misplaced handset.
1. Press the page button on the base. The handset will beep for about two 

minutes and 

PAGING

 shows on the handsets displays. 

2. To cancel the page, press the talk/end/call back button on the handset or 

press the page button on the base.

NOTE: You can still page the handset if the ringer is turned off. If 

the battery is dead, the Paging feature will not work.

Ringer On/Off Switch 

The handset ringer switch may be set to 

ON

 or 

OFF

. If the switch is 

OFF

, the unit 

does not ring. 

Volume

When the phone is 

ON

, press the Caller ID/vol ( + or - ) on the handset to adjust 

the volume of the handset’s earpiece. There are four settings. VOL 4 is the 

maximum and VOL 1 is the minimum.

Mute

Use the format/mute button during a phone conversation to speak privately 

and off-line with a third party.
1. Press the format/mute button on the handset. 

MUTE

 shows in the display, 

and the party on the telephone can not hear your external conversation.

2. Press format/mute when finished.

Call Transfer

During an external call, you may transfer the call to another handset.
1. Press the trans/answerer button on originating handset. 

TRANSFERRING

 

shows in the display. Both handsets will be paged.

2. Press the trans/answerer or talk/end/call back button on the receiving 

handset to answer the call.

NOTE: To cancel the call transfer, you may press the *exit or the 

trans/answerer button on the originating handset.

Handset Setup

There are four programmable menus available: Language, Local Area Code, 

Ringer Tone and Factory Default. When you program these settings, make sure 

the phone is 

OFF

 (not in talk mode). Pressing the *exit button will remove you 

from the menu selection process without changing the feature you are in.

NOTE: You can only use one handset at a time and there are no 

conference or intercom features for this unit.

Display Language  

1. Press the flash/prog button until 

1ENG 2FRA 3ESP

 shows in the display.

2. Use the Caller ID/vol ( + or - ) button or the handset number pad to select 1 

(English), 2 (French), or 3 (Spanish). The default setting is

 1ENG.

3. Press the flash/prog button to confirm and to advance to the next menu 

feature.

Local Area Code

If you enter your local 3-digit area code in the area code menu, your local area 

code does not display on the Caller ID (CID) list. Instead, you only see the local 

7-digit number. Calls received from outside your local area code will display the 

full 10-digit number.
1. Press the flash/prog button until 

AREA CODE - - -

 shows in the display. The 

default setting is - - -.

2. Use the handset number pad to enter your 3-digit area code.

NOTE: If you make a mistake, press the del/chan button to erase 

the incorrect area code and repeat step 2. 

3. Press the flash/prog button to confirm and to advance to the next menu feature.

Ringer Tone

1. Press the flash/prog button until 

R

INGER TONE

 shows in the display. 

2. Use the Caller ID/vol ( + or - ) button or the handset number pad to enter your 

selection from Ringer Tone 1, 2, or 3. The default setting is 

RINGER TONE 1.

3. Press the flash/prog button to confirm and to advance to the next menu feature.

Factory Default

This feature allows you to restore the unit’s original features.
1. Press the flash/prog button until 

DEFAULT

 shows in the display. 

2. Use the Caller ID/vol ( + or - ) button to scroll to YES. The default setting is 

NO.

3. Press flash/prog to confirm. You will hear a confirmation tone.

Cordless Phone Basics

In Use Indicator

The phone is 

ON

 (in TALK mode) when the charge/in use indicator on the base is lit. 

The base indicator flashes when you receive a call.

Receiving a Call

1. To answer a call press the talk/end/call back button on the handset before 

you begin speaking.

2. To hang up, press the talk/end/call back button or place the handset in the 

cradle.

Making a Call

1. Press the talk/end/call back button and dial the desired number.
   

 

-OR-

  To perform preview dial, dial the number first then press the talk/end/

call back button.

2. To hang up, press the talk/end/call back button or place the handset in  

the cradle.

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular 

telephone jack, which might look like the one pictured here, 

installed in your home. If you don’t have a modular jack, 

call your local phone company to find out how to get one 

installed.

Installation 

Digital Security System

Your cordless phone uses a digital security system to protect against false 

ringing, unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at 

frequencies that may cause or receive interference with nearby 

TVs, microwave ovens, and VCRs. To minimize or prevent such 

interference, the base of the cordless telephone should not be 

placed near or on top of a TV, microwave oven, or VCR. If such 

interference continues, move the cordless telephone farther 

away from these appliances. 

Certain other communications devices may also use the 5.8 

GHz frequency for communication, and, if not properly set, 

these devices may interfere with each other and/or your new 

telephone. If you are concerned with interference, please refer 

to the owner’s manual for these devices on how to properly set 

channels to avoid interference. Typical devices that may use the 

5.8 GHz frequency for communication include wireless audio/

video senders, wireless computer networks, multi-handset 

cordless telephone systems, and some long-range cordless 

telephone systems.

Model TC25861 

5.8 GHz Dual Cordless  

Handset Telephone/

Answering System 

User’s Guide

Important Information

NOTICE: 

This product meets the applicable Industry Canada technical specifications.

Operation is subject to the following two conditions: (1) This device may not cause 

interference, and (2) This device must accept any interference, including interference 

that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The 

customer should be aware that compliance with the above conditions may not 

prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian 

maintenance facility designated by the supplier. Any repairs or alterations 

made by the user to this equipment, or equipment malfunctions, may give the 

telecommunications company cause to request the user to disconnect the 

equipment.
Users should ensure for their own protection that the electrical ground connections 

of the power utility, telephone lines and internal metallic water pipe systems, if 

present, are connected together. This precaution may be particularly important in 

rural areas.

CAUTION:

 Users should not attempt to make such connections themselves, but 

should contact the appropriate electric inspection authority, or electrician, as 

appropriate.

NOTES:

 This equipment may not be used on coin service provided by the telephone 

company.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the 

telephone line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

Handset Layout

Answering System Setup

This section shows you how to set up your answering system to record incoming 

calls. Before you begin the setup, you must turn 

ON

 the answering system.

•  Press the ans on/off button to turn the answering system on and off. 

The message indicator lights when the answering system is on. The 

indicator alternately flashes between CL (clock) and 0, indicating day/time 

programming is needed and 0 messages are stored.

NOTE: The answering system displays - - when it is off.

Setting the Voice Prompt Language

The default voice prompt language is English.
•  To change the answering system’s voice prompt language, press and hold 

the skip button for two seconds. The unit announces “

SELECCIONADO 

ESPANOL

” (Spanish selected).

NOTE: To change to English, press and hold the skip button 

again for 2 seconds. The unit announces “

ENGLISH SELECTED

”.

NOTE: In remote access mode, the system follows the 

selected language. The voice prompt language cannot be 

switched remotely.

Voice Time/Day Stamp

1. Press and hold the day/check button to set the day of the week and then 

release.

2. Press the hour button to set the hour (a.m. or p.m.).
3. Press the min button to set the minutes. When you press and hold the min 

button, the time advances in 5-minute intervals.

4. Press and release the day/check button to review the day and time settings.

Speaker Volume

Use the volume ( + or - ) buttons to adjust speaker volume to a comfortable 

level. L8 is the maximum and L1 is the minimum level.

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the mic 

(microphone) opening to eliminate as much background noise as possible.
1. Press and hold the announce button. Hold the button down until you finish 

the announcement.

2. Begin speaking after you hear the beep. You have up to two minutes of  

recording time.

3. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default 

announcement is played instead. To return to the default announcement after 

you have recorded your own outgoing announcement, press the announce 

button and release it when you hear the beep.

Sample Outgoing Announcement

Hi, this is (use your name here), I can’t answer the phone right now, so 

please leave your name, number and a brief message after the tone, and 

I’ll get back to you. Thanks

.”

Reviewing the Announcement

Press and release the announce button to review your outgoing announcement.

Rings to Answer

Set the RINGS TO ANSWER switch on the bottom of the unit to choose the 

number of times you want the phone to ring before the system answers the call. 

You may choose 3 rings, 5 rings or TOLL SAVER.

Toll Saver

This feature will inform you if you have new messages when calling the 

machine from a remote phone. If you have new messages, the unit will ring 

three times before answering. If there are no new messages, it will ring five 

times. This allows you to hang up before the machine answers so that you do 

not have to pay toll charges.

Interference Information

This equipment generates and uses radio frequency energy which may interfere 

with residential radio and television reception if not properly installed and used 

in accordance with instructions contained in this manual. Reasonable protection 

against such interference is ensured, although there is no guarantee this will not 

occur in a given installation. If interference is suspected and verified by switching 

this equipment on and off, the user is encouraged to try to correct the interference 

by one or more of the following measures: Reorient the radio/television receiver’s 

antenna, relocate the equipment with respect to the receiver, plug the equipment 

and receiver into separate circuit outlets. The user may also wish to consult a 

qualified radio/television technician for additional suggestions. This equipment has 

been fully tested and complies with all limits for Class B computing devices pursuant 

to part 15 FCC Rules and Regulations. 

Telephone Network Information

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company, where practicable, may notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and 

the circumstances warrant such action, the telephone company may temporarily 

discontinue service immediately.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the operation 

of its business. If these changes are expected to affect the use or performance of 

your telephone equipment, the telephone company will likely give you adequate 

notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone 

from your line.

REN Number

On the bottom of this equipment is a label indicating, among other information, the 

Ringer Equivalence Number (REN) for the equipment. 
The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number 

is called. In most (but not all) areas, the sum of the RENs of all devices connected 

to one line should not exceed 5. To be certain of the number of devices you may 

connect to your line as determined by the REN, you should contact your local 

telephone company.

REN Number is located on the cabinet bottom.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC/Industry Canada standards for  

 

Hearing Aid Compatibility.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other 

antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF 

exposure guidelines when used with the belt clip supplied with this product. Use of 

other accessories may not ensure compliance with FCC RF exposure guidelines.

Time

Date

Number of Calls

Caller ID name

Caller ID phone number

Modular 

telephone 

line jack

Wall plate

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use 

only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) 

battery model 5-2459 that is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic 

bag and are separate from the handsets.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is 

keyed and can be inserted only one way.

format/mute 

(button)

Caller ID/vol - or + 

(buttons )

redial (button)

talk/end/call back 

(button)

*exit (button)

del/chan 

(delete/channel 

button)

flash/prog  

(flash/program 

button)

ringer/on-off 

(switch)

#pause (button)

display

review (button)

skip (button)

play/stop (button)

erase (button)

mem (memory 

button)

trans/answerer  

(transfer/answerer 

button)

black wire

red wire

battery

pack

PRESS DOWN

FIRMLY

Model TC25861B 

00014821 (Rev. 1 CAN E) 

06-28 

Printed in China

Base

2 Handsets

2 Belt clips

Line cord

AC power adaptor

2 Handset 

battery packs

2 Battery 

compartment doors

charge cradle

announce (button)

volume - or + 

(button)

charge/

in use  

(indicator)

review 

7

 

(button)

ans on/off 

(answerer on/off 

button)

memo (button)

play/stop 

(button)

message 

indicator

skip 

8

 (button)

delete 

(button)

page (button)

day/check 

(button)

min (minute 

button)

hour (button)

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you 

must subscribe to either the standard Name/Number Caller ID 

Service or Call Waiting Caller ID Service. To know who is calling 

while you are on the phone, you must subscribe to Call Waiting 

Caller ID Service.

4. Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps  

into place.

Base Station

1. Choose an area near an electrical 

outlet and a telephone wall jack 

(RJ11C), and place your cordless 

telephone on a level surface, such 

as a desktop or tabletop, or you may 

mount it on the wall.

2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of 

the base and the other end into a modular jack.

3.  Plug the AC power converter into the electrical outlet and the DC connector into 

the jack on the bottom of the base.

4. Set the ringer switch (on the handset) to ON, and place the handset in the 

cradle on the base.

5.  The in use/charge indicator turns on, verifying the battery is charging. The 

unit will take 20 seconds to register and verify its security code. 

NOTE: In case of a power failure, the handsets may display 

UNAVAILABLE when the talk/end/call back button is pressed. 

You must then place both handsets on the main base cradle for 

20 seconds to re-register. 

6.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly 

charge the phone, battery performance is compromised. 

CAUTION: Use only the 5-2512 power adaptor that came with 

this unit. Using other power adapters may damage the unit.

Extra Charge Cradle

1. Plug the extra charging cradle into the electrical outlet.
2. Place the handset on the charging cradle.
3. The charge indicator turns on, verifying the battery 

is charging.

4. Allow the phone to charge for 16 hours prior to  

first use. 

VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO 

THE MAIN BASE BEFORE USE. 

After the 2nd handset has charged for 

16 hours, place it on the main base station for 20 seconds, it will then 

automatically register and verify its security code.

Wall Mounting

If you want to mount the phone on a wall, slip the mounting holes (on the back 

of the base) over the wall plate posts, and slide the unit down into place. (Wall 

plate not included.) 

This unit receives and displays information transmitted by your local phone 

company. This information can include the phone number, date, and time; or 

the name, phone number, date, and time. 

Call Waiting Caller ID 

Provided you subscribe to Call Waiting Caller ID service from your phone 

company; if you receive an incoming call and you are already on the phone, a 

beep indicates the presence of a Call Waiting Call on the line. Only the handset 

that is in use at the time of the call will display and store the Call Waiting Caller 

ID information. 
•  When you hear the call waiting beep in the handset receiver, press the flash/

prog button to put the current call on hold and answer the incoming call. 

Press flash/prog again to return to the original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted between the 

first and second ring. The Caller ID information appears on the display while 

the phone rings, giving you a chance to monitor the information and decide 

whether or not to answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory 

stores the data for the 40 most recent calls you received so you can see who 

called while you were unavailable. When the 41st call is received, the oldest 

Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your 

last review show as 

NEW

 in the display. Calls that have not been previously 

reviewed but were received from the same number more than once show as 

REPT

 in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how many 

calls have been received. To scroll CID records:

1.  Make sure the phone is 

OFF

 (not in talk mode).

2.  Press the Caller ID/vol (-) button to review the newest CID record.
3. Press the Caller ID/vol (+) button to review the oldest CID record first.

Dialing a CID Number

1. Make sure the phone is 

OFF

 (not in TALK mode). 

2. Use the Caller ID/vol ( - or + ) button to display the desired record. 
3. Press the talk/end/call back button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone 

number is formatted when it is received, and (b) whether or not 

you previously pre-programmed your local area code into the 

set up menu, you may need to adjust the format of the incoming 

caller’s stored phone number before making the call, press the 

format/mute button to adjust the number, and try again

Base Layout 

Thomson Digital Technologies Ltd.

© 2006 Thomson Digital Technologies Ltd.

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