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Chapter 16
– Maintenance and Troubleshooting
RPV311
RPV311-TM-EN-7
249
Before cleaning the device, ensure that all AC
and DC supplies and transformer connections
are isolated, to prevent any chance of an
electric shock while cleaning.
Only clean the equipment with a lint-free cloth dampened with clean water. Do not
use detergents, solvents or abrasive cleaners as they may damage the product's
surfaces and leave a conductive residue.
1.4
Watchdog
The RPV311 presents an internal watchdog algorithm. This algorithm verifies, every
second, if the device’s system is responding correctly. Case the system does not
respond the device performs a hardware reboot while the output relay 1 signals that
the RPV311 is off.
2
RPV311 Troubleshooting
2.1
Ready in processing module does not light up
The unit continuously executes an internal auto-diagnosis routine. The result of this
diagnosis is reflected by the Ready led on the front panel of the unit, on the status
page of the Web Interface and by the failure relay (normally closed contact) on the
back panel of the unit.
If the local interface does not operate, the Ready indicator does not light up. In this
case, the processing module must be sent for technical assistance.
2.2
Alarm in processing module lights up
If the indicator is lit up, the equipment may have some of the problems described
below. To identify the problem that generated the alarm, access the status of
equipment and links in the Web Interface, as shown in Chapter 5: Operation.
Problem
Solution
Transmission of
configuration
Normal behavior, no action should
be taken
Internal failure
Equipment is not operating, replace
the processing module
Summary of Contents for RPV311
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Page 99: ...RPV311 Chapter 5 Operation RPV311 TM EN 7 99 Figure 46 Status monitoring sequence ...
Page 101: ...RPV311 Chapter 5 Operation RPV311 TM EN 7 101 Figure 47 Monitoring sequence ...
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Page 149: ...RPV311 Chapter 9 TW Fault Locator RPV311 TM EN 7 149 Figure 75 TW Fault Location example 1 ...
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Page 265: ...Chapter 17 Technical Specifications RPV311 RPV311 TM EN 7 265 Figure 142 RPV311 Dimensions ...
Page 279: ...RPV311 Appendix A Equipment Log RPV311 TM EN 7 279 ...