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49-2000315   Rev. 3

Problem

Possible Cause

What To Do

My new oven doesn't 

cook like my old one. 

Is something wrong 

with the temperature 

settings?

Your new oven has a different cooking 

system from your old oven and therefore may 

cook differently than your old oven.

For the first few uses, follow your recipe times 

and temperatures carefully and use rack positions 

recommended in the Cooking Guide. If you still 

think your new oven is too hot or too cold, you can 

adjust the temperature yourself to meet your specific 

cooking preference. See the Oven Controls section.

Food does not bake 

properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper 

size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Oven Controls section.

Food does not broil 

properly

Oven controls improperly set.

Make sure you select the appropriate broil mode. 

Improper rack position being used.

See Cooking Guide for rack location suggestions.

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

Aluminum foil on the broil pan has not been 

fitted properly or slit to drain grease.

If using aluminum foil on broil pan, wrap tightly and 

add slits conforming to those in the pan to allow 

grease to drain.

Oven temperature too 

hot or too cold

Oven temperature needs adjustment.

See the Oven Controls section.

Oven appears not to 

work

A fuse in your home may be blown or the 

circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

See the Using the Oven section.

“Crackling” or 

“popping” sound

This is the sound of the metal heating and 

cooling during both the cooking and cleaning 

functions.

This is normal. 

Why is my range 

making a "clicking" 

noise when using my 

oven?

Your range has been designed to maintain a 

tighter control over your oven's temperature. 

You may hear your oven's heating elements 

"click" on and off more frequently than in 

older ovens to achieve better results during 

baking, broiling, and self-clean cycles.

This is normal.

Clock and timer do not 

work

A fuse in your home may be blown or the 

circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Sometimes the oven 

takes longer to preheat 

to the same temperature

Cookware, food, and/or number of racks in 

oven.

Cookware, food, and racks in the oven will cause 

differences in preheat times. Remove excess items 

to reduce preheat time.

Oven light does not 

work

Light bulb is loose or defective.

Tighten or replace bulb. See the Maintenance section 

for instructions on how to replace the bulb.

Oven will not self-clean

The temperature is too high to set a self-

clean operation.

Allow the oven to cool and reset the controls.

Oven controls improperly set.

See the Care and Cleaning section.

Excessive smoking 

during clean cycle

Excessive soil or grease.

Turn the 

Oven Temperature Knob

 to OFF. Wait until 

the Oven cools below the unlocking temperature. 

Open the windows to rid the room of smoke. Wipe up 

the excess soil and reset the clean cycle.

Oven appears not to 

work

Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. See the 

Sabbath Mode section.

Troubleshooting Tips ...

 Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

TROUBLESHOOTING 

TIPS

Summary of Contents for RGBS330

Page 1: ...3 USING THE RANGE In Case of a Power Failure 7 Surface Burners 7 Using the Clock and Timer 9 Oven Controls 10 Sabbath Usage 10 Oven Racks 11 Aluminum Foil and Oven Liners 11 Cookware 12 Cooking Modes...

Page 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Page 3: ...cured to the anti tip device properly WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or...

Page 4: ...range before operating to prevent ignition of these materials Avoid scratching or impacting glass doors cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with br...

Page 5: ...in fire that could spread to surrounding cabinets Never leave oil unattended while frying If allowed to heat beyond its smoking point oil may ignite resulting in fire that may spread to surrounding ca...

Page 6: ...y cause carbon monoxide poisoning Never place foil or oven liners on the oven bottom They can trap heat causing risk of smoke or fire Stand away from the range when opening the oven door Hot air or st...

Page 7: ...een sparks exceeds one second replace the battery If a surface burner doesn t light within five seconds turn gas off and wait one minute for gas to dissipate before attempting to light again On some m...

Page 8: ...for improved heat distribution Combination metal skillets usually work satisfactorily if they are used with medium heat or as the manufacturer recommends Cast Iron If heated slowly most skillets will...

Page 9: ...minute at a time Pressing and continuing to hold the pad increases the setting 10 minutes at a time 3 Once you have set your timer press the Kitchen Timer On Off pad to start timing As the timer count...

Page 10: ...Adjusting the Temperature To adjust the oven temperature while in compliance with Sabbath requirements the user must observe the oven ON indicator light To adjust the oven temperature to a higher valu...

Page 11: ...position on the rack support To remove a rack pull it toward you until it reaches the stop position tilt up the front of the rack and pull it out To replace a rack place the curved end of the rack on...

Page 12: ...hen preparing baked goods such as cakes cookies and pastries always preheat the oven first To use this mode turn the thermostat knob to the desired temperature Broil Always broil with the oven door an...

Page 13: ...i C Use a broil pan move food down for more doneness less searing Watch food closely when broiling Center food under burner Steaks Chops Broil Hi C Use a broil pan move food down for more doneness les...

Page 14: ...ven cleaners abrasive cleansers strong liquid cleansers steel wool plastic scouring pads or cleaning powders on the interior or exterior of the oven Clean with a mild soap and water or vinegar and wat...

Page 15: ...er items including nickel plated silver racks should be removed If nickel plated silver racks are left in the oven during a self clean cycle the racks will tarnish If either type of rack is left in th...

Page 16: ...may clog the openings Never wash burner heads in your dishwasher as dishwasher Doing so may cause them to discolor The ports in the burner heads must be kept clean at all times for an even unhampered...

Page 17: ...ed with nickel plated silver racks it is recommended to follow the instructions for placing grates on the oven bottom Nickel plated racks should not remain in the oven during the self clean cycle Doin...

Page 18: ...th to remove any residue and dry off The area outside the gasket can be cleaned with a soap filled plastic scouring pad Do not rub or clean the door gasket it has an extremely low resistance to abrasi...

Page 19: ...oven light bulb disconnect the electrical power to the range at the main fuse or circuit breaker panel Failure to do so may result in electric shock or burn CAUTION BURN HAZARD The glass cover and bu...

Page 20: ...r Oven controls improperly set See the Using the Oven section Crackling or popping sound This is the sound of the metal heating and cooling during both the cooking and cleaning functions This is norma...

Page 21: ...ear the electrode or the round lighter port on the oval burner may be clogged Remove the burners and clean them Check the electrode area for burned on food or grease See the Care and Cleaning of the r...

Page 22: ...replace light bulbs except for LED lamps EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the imp...

Page 23: ...formation The following products and more are available Accessories Accessories Nickel Flat Rack Reinforced Nickel Flat Rack Self Clean Flat Rack Nickel Extension Rack Self Clean Extension Rack Broile...

Page 24: ...that are available while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires In the US GEAppliances com extende...

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