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Consumer Support. 

GE Appliances Website

GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line.

Schedule Service

GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

Real Life Design Studio

GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by 
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please 
call 800.TDD.GEAC (800.833.4322). 

Extended Warranties

GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. 
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories 

GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day 
or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation. 

Contact Us

GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:  General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance

GEAppliances.com

Register your new appliance on-line—at your convenience!

Timely product registration will allow for

enhanced communication and prompt service under the terms of your warranty, should the need arise. 
You may also mail in the preprinted registration card included in the packing material.

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Summary of Contents for Profile PP962

Page 1: ...r Cooktop 5 6 Surface Elements 7 9 Tri Ring Surface Element 8 9 Warming Zone Surface Element 9 Care and Cleaning Control Knobs 12 Glass Cooktop 13 14 Stainless Steel Surfaces 12 Troubleshooting Tips 1...

Page 2: ...ot to play with the controls or any other part of the cooktop Do not allow anyone to climb stand or hang on the cooktop CAUTION Items of interest to children should not be stored in cabinets above a c...

Page 3: ...illovers that may catch on fire Only certain types of glass glass ceramic earthenware or other glazed containers are suitable for cooktop cooking others may break because of the sudden change in tempe...

Page 4: ...ng solution may penetrate a broken cooktop and create a risk of electrical shock Contact a qualified technician immediately should your glass cooktop become broken Clean the cooktop with caution If a...

Page 5: ...Zone Surface Element 9 Control Lock Indicator Light 9 Surface Element ON Indicator Light 7 Center or Tri Ring Surface Element Control Knob 9 Dual Surface Element Control Knob 8 Right Rear Surface Elem...

Page 6: ...Knob 7 Left Front Surface Element Control Knob 7 Control Lock Indicator Light 8 Surface Element ON Indicator Light 7 Dual Surface Element Control Knob 8 Dual Surface Element Selector Knob 8 Right Rea...

Page 7: ...te vinegar Use of window cleaner may leave an iridescent film on the cooktop The cleaning cream will remove this discoloration Don t store heavy items above the cooktop If they drop onto the cooktop t...

Page 8: ...ea contained by the larger circle To use the small surface element turn the SELECTOR knob to Push in and turn the control knob to the desired setting The element will only heat the area inside the sma...

Page 9: ...control knob clockwise to stopping at the desired setting This will activate the smallest inside heating area OFF H I 6 6 6 3 3 3 L O LO HI H I L O To use the warming zone surface element push and tur...

Page 10: ...ramic cooktop Glass ceramic not recommended Poor performance Will scratch the surface Stoneware not recommended Poor performance May scratch the surface Cast Iron not recommended unless designed speci...

Page 11: ...available from the manufacturer of your canner manufacturers of glass jars for canning such as Ball and Kerr brand and the United States Department of Agriculture Extension Service Remember that canni...

Page 12: ...rom the appliance surface Do not use any sharp items to remove the film Remove all of the film before using the appliance for the first time To assure no damage is done to the finish of the product th...

Page 13: ...he entire surface with ceramic cooktop cleaner and a paper towel The ceramic cooktop scraper and all recommended supplies are available through our Parts Center See instructions under To Order Parts s...

Page 14: ...o be replaced In this case service will be necessary Damage from Sugary Spills and Melted Plastic Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillo...

Page 15: ...cookware and the surface of the cooktop Cookware has been slid across the cooktop surface Areas of discoloration Improper cookware Marks from aluminum and copper pans as well as or dark streaks on th...

Page 16: ...16 Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Notes...

Page 17: ...r used commercially Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams and pads Damage to the glass cooktop caused by hardened spills of sugary materials...

Page 18: ...vailable while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty...

Page 19: ...rficie doble 8 Elemento de superficie puente 8 Elemento de superficie triple 8 9 Elementos de superficie 7 9 Cuidado y limpieza Perillas de control 12 Superficie de vidrio 13 14 Superficies de acero i...

Page 20: ...o se cuelgue de la estufa PRECAUCI N No se deben guardar en los gabinetes encima de la estufa art culos de inter s para los ni os ya que si se suben en la estufa para alcanzar dichos art culos pueden...

Page 21: ...ciertos tipos de vidrios vidrio cer mica vajillas de barro u otros recipientes de vidrio son adecuados para cocinar en la superficie de la estufa otros se podr an romper debido a un cambio brusco de...

Page 22: ...rear el riesgo de un shock el ctrico Si la cubierta de vidrio de su estufa llegara a romperse p ngase en contacto con un t cnico calificado de inmediato Limpie la estufa con cuidado Si usa una esponja...

Page 23: ...e en posici n de ENCENDIDO ON 7 Perilla de control del elemento de superficie central o triple 9 Perilla de control del elemento de superficie doble 8 Perilla de control del elemento de superficie pos...

Page 24: ...osici n de ENCENDIDO ON 7 Perilla de control del elemento de superficie doble 8 Perilla de selecci n del elemento de superficie doble 8 Perilla de control del elemento de superficie posterior derecho...

Page 25: ...ieza remover esta decoloraci n No almacene art culos pesados sobre la estufa Si se caen sobre la estufa podr an da arla No use la superficie como tabla de corte SURFACE COOKING OFF CENTER Siempre colo...

Page 26: ...completa contenida en el c rculo grande Para usar el elemento de superficie peque o gire la perilla de SELECCI N a Presione hacia adentro y gire la perilla de control al ajuste deseado El elemento s l...

Page 27: ...ue a nicamente OFF H I 6 6 6 3 3 3 L O LO HI H I L O LO H I MED WARMING ZONE OFF Seguridad Operaci n Cuidado y limpieza Solucionar problemas Soporte al consumidor Para utilizar el elemento de superfic...

Page 28: ...e recomienda Bajo rendimiento Podr a raspar la superficie Hierro fundido no se recomienda a menos que se haya dise ado espec ficamente para estufas de vidrio Pobre conductividad y lentitud para absorb...

Page 29: ...confiables Las recetas y procedimientos de fuentes confiables est n disponibles a trav s del fabricante de su enlatadora fabricantes de frascos de vidrio para enlatar tales como la marca Ball and Kerr...

Page 30: ...etirar la pel cula Retire toda la pel cula antes de usar el aparato por primera vez Para asegurarse de no da ar el acabado del producto la manera m s segura de retirar el adhesivo de la cinta de empaq...

Page 31: ...El raspador para estufas de cer mica y todos los art culos recomendados est n disponibles a trav s de nuestro Centro de piezas Consulte las instrucciones en la secci n Para ordenar piezas en la siguie...

Page 32: ...Raspador para estufas de cer mica WX10X0302 Equipo WB64X5027 El equipo incluye la crema y el raspador para estufas Almohadillas limpiadoras para estufas de cer mica WX10X350 Apague todos los elemento...

Page 33: ...con el tiempo utensilios y la superficie como resultado de la limpieza de la estufa Se han deslizado utensilios sobre la superficie de la estufa reas de decoloraci n Est empleando Pueden eliminarse la...

Page 34: ...16 Seguridad Operaci n Cuidado y limpieza Solucionar problemas Soporte al consumidor Notas...

Page 35: ...no est cubierto por GE Todos los servicios de garant a los proporcionan nuestros Centros de Reparaci n de F brica o nuestros t cnicos Customer Care autorizados Para concertar una cita de reparaci n vi...

Page 36: ...a n activa Puede comprarla en l nea en cualquier momento o llamar al 800 626 2224 durante horas normales de oficina GE Consumer Home Services estar a n ah cuando su garant a termine Piezas y accesorio...

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