GE Profile PP945 Technical Service Manual Download Page 1 | Manualshive

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GE Appliances

General Electric Company

Louisville, Kentucky 40225

31-9149

Profi le

30- and 36-in.

Cooktops

Technical Service Guide

January 2007

GE Consumer & Industrial

PP945
PP975

ON/OFF

ON/OFF

ON/OFF

HOT SURFACE

CONTROL

LOCK

Profile

12 IN

9 IN

6 IN

ON/OFF

WARMING ZONE

ON/OFF

+

+

-

+

-

+

-

+

-

-

GE

12 IN

9 IN

6 IN

Profile

H

OT

S

URFACE

C

ONTROL

L

OCK

ON/OFF

+

-

ON/OFF

+

-

ON/OFF

ON/OFF

+

-

+

-

GE

POWER BOIL

1
2
3
...
»

Summary of Contents for Profile PP945

Page 1: ...0 and 36 in Cooktops Technical Service Guide January 2007 GE Consumer Industrial PP945 PP975 ON OFF ON OFF ON OFF HOT SURFACE CONTROL LOCK Profile 12 IN 9 IN 6 IN ON OFF WARMING ZONE ON OFF GE 12 IN 9 IN 6 IN Profile HOT SURFACE CONTROL LOCK ON OFF ON OFF ON OFF ON OFF GE POWER BOIL ...

Page 2: ... avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position an...

Page 3: ...ghter Relay Module DRM 16 Diagnostics and Service Information 20 Dimensions and Clearances 7 Electrical Requirements 6 Element Hot Light Troubleshooting 22 Element Resistance Troubleshooting 21 Glass Top 15 Heating Elements 18 Installation 6 Introduction 5 Nomenclature 4 Operation Overview 12 Relay Power Supply Module RPSM 17 Schematics and Wiring Diagrams 23 Warranty 27 ...

Page 4: ...supply circuit for the cooktop The mini manual is located under the glass top inside the control enclosure Nomenclature The letter designating the year repeats every 12 years Example T 1974 T 1986 T 1998 Serial Number The first two characters of the serial number identify the month and year of manufacture Example AM123456S January 2007 A JAN 2007 M D FEB 2006 L F MAR 2005 H G APR 2004 G H MAY 2003...

Page 5: ...power activation to a heating element during times of unintended usage or when cleaning the cooktop The new warming feature keeps sauces and gravies warm Model PP975 The information on the following pages will help you service these new electronic cooktops effectively and efficiently ON OFF ON OFF ON OFF HOT SURFACE CONTROL LOCK Profile 12 IN 9 IN 6 IN ON OFF WARMING ZONE ON OFF GE 12 IN 9 IN 6 IN...

Page 6: ...only connectors designed for joining copper to aluminum and follow the manufacturer s recommended procedure closely WIRING REQUIREMENTS WARNING This appliance must be properly grounded All cooktops must be hard wired direct wired into an approved junction box The junction box must be easily reached through the front of the cabinet where the cooktop will be located Allow considerable slack in the c...

Page 7: ... inches thick 20 7 8 21 SS Depth on Monogram ZEU36K is 21 1 4 center 33 3 4 Cooktop 36 36 1 8 SS 18 7 8 3 1 4 Front 4 5 8 Rear at the conduit location 6 1 4 Rear on Model PP975 PP980 Overall Cooktop Dimensions 30 in Models 33 3 4 Cooktop 29 3 4 29 7 8 SS 18 7 8 3 1 4 Front 4 5 8 Rear at the conduit location 6 1 4 Rear on Model PP945 PP950 21 3 8 21 1 2 SS 5 Min Vertical Clearance There must be 5 i...

Page 8: ...appearances may vary Explained on page Single Surface Element 7 Dual Surface Element 7 Tri Ring Surface Element 7 Warming Zone Surface Element 8 Single Surface Element Control Pad 7 Dual Surface Element Control Pad 7 Tri Ring Surface Element Control Pad 7 Warming Zone Element Control Pad 8 Control Lock Pad 9 Hot Surface Indicator Lights one for each surface element 7 8 O N O FF O N O FF O N O FF 1...

Page 9: ...is turned on Stay on even after the element is turned off Glow brightly until the element has cooled below 150 F NOTE A slight odor is normal when a new cooktop is used for the first time It is caused by the heating of new parts and insulating materials and will disappear in a short time It is safe to place hot cookware from the oven or surface on the glass cooktop when the surface is cool Never p...

Page 10: ...ernate between large and small settings When the indicator light next to the pad is on the large surface element is on When it is off the small surface element is on To turn the dual surface element off touch the ON OFF pad ON OFF Tri Ring Surface Element To turn on the surface elements Touch the Tri Ring surface element ON OFF pad then touch the pad Use the pad to set the desired power setting To...

Page 11: ...call for service Error During Operation Continued next page If an error occurs in the control operation the cooktop operation will discontinue and the unit will shut down completely To correct Attempt to set the control to the desired cooking setting Allow the cooktop to cool completely After the cooktop cools attempt to set the control to the desired cooking setting If the cooktop will not operat...

Page 12: ...are selected some cycling of the element will occur due to the overtemperature limiter in the radiant element which is in series with the relays BURNER TOUCH KEYS In standby only the ON OFF keys and LOCK key should respond The and pan size keys should not respond until after the ON OFF key has been touched first HOT LIGHT CHECK The HOT lights are LEDs within the touch board They are commanded on v...

Page 13: ...945 Glass Top With Permanently Attached Touch Board Relay Power Supply Module Drop Box Burner Box Single Surface Element Dual Surface Element Tri Ring Surface Element Daughter Relay Module Single Surface Element Relay Power Supply Module RPSM Top View Glass Top Removed ...

Page 14: ...ng Zone Surface Element Dual Surface Element Dual Surface Element Tri Ring Surface Element Daughter Relay Module Front View Model 975PP Relay Power Supply Module Drop Box Burner Box Glass Top With Permanently Attached Touch Board Relay Power Supply Module RPSM ...

Page 15: ...old down bracket from each side of the cooktop 1 2 3 Glass Top Note The ceramic glass top and touch board will be supplied as a complete assembly If the touch board is damaged or defective the entire glass top assembly must be replaced To replace the glass top Caution To prevent electrostatic discharge that can damage electronic controls ground yourself to the metal burner box or use an ESD wristb...

Page 16: ...held in place by 4 retainers that lock the board in place using compression tabs It may be helpful to remove the ink tube from an inexpensive ballpoint pen and place the barrel of the pen over each retainer to compress the tab Compress the 4 tabs and lift the module from the recess in the burner box 3 Retainer Compression Tab Model PP975 Model PP945 ...

Page 17: ... the cooktop 2 Mark and disconnect wiring from the module 3 Note The module is held in place by 5 retainers that lock the board in place using compression tabs It may be helpful to remove the ink tube from an inexpensive ballpoint pen and place the barrel of the pen over each retainer to compress the tab See photo in Daughter Relay Module DRM Compress the 5 tabs and lift the module from the drop b...

Page 18: ... sizes To remove heating elements Remove the glass top See Glass Top Mark and remove the wires to the element Lift the element off the springs Note When installing the new heating element make sure the 2 springs are on the 2 posts 1 2 3 Post Spring On model PP945 the circular heating elements come in 3 sizes Continued next page Single Element Dual Element Tri Ring Element Dual Element 6 in Warmer ...

Page 19: ... Mark the numbers on the bottom of the element next to the tabs Remove the two in hex head screws and tabs Install them on the new element in the same numbered position 4 5 Tab Mark Number Mark Number Tab ...

Page 20: ...ents light in a sequence Check for a consistent pattern none missing or doubled up VERSION DISPLAY When the power is first applied after the display test sequence the 4 digit version number of the touch board is momentarily shown in the display TOUCH KEYS IN GENERAL Keys should respond to a grounded surface on the glass of 0 350 inch diameter which is the model for a finger Keys should not respond...

Page 21: ...be disconnected from the cooktop The resistance of certain elements and the continuity of certain element circuit wiring can be tested without removing the cooktop from its installation This test will aid the service technician in determining if the RPSM or the DRM should be replaced This test assumes the touch board functions properly Model PP945 Requires opening the drop box Requires removing co...

Page 22: ... properly All circuits below element s glass top temperature of 150 F 66 C should test open If circuit tests 0 resistance replace element All circuits above element s glass top temperature of 150 F 66 C should test 0 resistance If open check wiring and replace element if necessary Operate element if necessary then disconnect power before testing cooktop Model PP 975 Test Location Left Rear Element...

Page 23: ...nued next page Model PP945 Element 240 VAC Schematic WARNING Disconnect electrical power before servicing Caution Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing ...

Page 24: ... 24 WIRING DIAGRAM MODEL PP945 ...

Page 25: ...40 VAC SCHEMATIC WARNING Disconnect electrical power before servicing Caution Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing Continued next page ...

Page 26: ... 26 WIRING DIAGRAM MODEL PP975 ...

Page 27: ... by use of cleaners other than the recommended cleaning creams and pads Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner s Manual Replacement of house fuses or resetting of circuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage ca...

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