GE Profile PCGB965 Owner'S Manual Download

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TROUBLESHOOTING

TIPS

Troubleshooting Tips ...

Before you call for service

Problem

Possible Cause

What To Do

Top burners do not

burn evenly

Improper burner assembly.

Make sure the burner caps are seated correctly. See the Care and

Cleaning of the range section.

Burner slots on the side of the

burner may be clogged.

Remove the burners for cleaning. See the Care and Cleaning of

the range section.

Burner flames are

very large or yellow

Improper air to gas ratio.

If range is connected to Propane gas, contact the technician

who installed your range or made the conversion.

Surface burners light

but bake and broil

burners do not.

Gas to the oven burners may

have been shut off.

The oven gas shut-off is located on the gas regulator near the

gas line attachment to your range. Locate it and flip the lever.

My oven door glass

appears to be

"tinted" or have a

"rainbow" color.

The inner oven glass is coated

with a heat barrier to reflect

the heat back into the oven to

prevent heat loss and keep the

outer door cool while baking.

This is normal. Under certain light or angles, you may see this

tint or rainbow color.

Drawer does not slide

smoothly or drags

The drawer is out of alignment.

Fully extend the drawer and push it all the way in. See the Care

and Cleaning of the range section.

Drawer is over-loaded or load is

unbalanced.

Reduce weight or redistribute drawer contents.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

295D1703P022

Rev.

Summary of Contents for Profile PCGB965

Page 1: ...FETY INFORMATION 3 USING THE RANGE In Case of a Power Failure 8 Surface Burners 8 Griddle 10 Oven Controls 11 Special Features 12 Sabbath Mode Standard 13 Oven Racks 14 Aluminum Foil and Oven Liners 14 Oven Cooking Modes 15 Oven Air Vents 16 Oven Cooking Guide 17 Air Fry Cooking Guide 18 CARE AND CLEANING Range Exterior 19 Range Interior 20 Cooktop 21 Oven Door 23 Oven Light 25 TROUBLESHOOTING TIP...

Page 2: ...ppliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registration card included in...

Page 3: ... tip device properly WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone i...

Page 4: ...ing or impacting glass doors cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur Do not leave children alone or unattended in an area where an appliance is in use They should never be allowed to climb sit or stand on any part of the appliance CAUTION Do not store items of interest to children in cabinets above an ov...

Page 5: ...esult in severe burns SAFETY INFORMATION IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE READ AND SAVE THESE INSTRUCTIONS WARNING COOKTOP SAFETY INSTRUCTIONS WARNING NEVER Operate the Top Surface Cooking Section of this Appliance Unattended Failure to follow this warning statement could result in fire explosion or burn hazard that could cause property damage personal ...

Page 6: ...carbon monoxide hazard Do not attempt to lift the cooktop Doing so may damage the gas tubing to the surface burners resulting in a gas leak and risk of fire When disabling Lock Control make sure the surface controls are set to the OFF position This will prevent unintended gas flow from the burners Do not use aluminum foil to cover the grates or line any part of the cooktop Doing so may result in c...

Page 7: ... digital device pursuant to part 15 of the FCC Rules These limits are designed to a provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in...

Page 8: ... the knob to adjust the flame size Using the Surface Burners NOTES Do not operate the burner for an extended period of time without cookware on the grate The finish on the grate may discolor or chip without cookware to absorb the heat Do not attempt to disassemble any burner while another burner is on Damage to the product may occur Be sure the burners and grates are cool before you place your han...

Page 9: ...skillet Use saucepans with tight fitting lids when cooking with minimum amounts of water Stainless Steel This metal alone has poor heating properties and is usually combined with copper aluminum or other metals for improved heat distribution Combination metal skillets usually work satisfactorily if they are used with medium heat or as the manufacturer recommends Cast Iron If heated slowly most ski...

Page 10: ... foods usually prepared in a skillet Before first use rinse with hot water and dry thoroughly Prepare the surface with cooking spray or vegetable oil Griddle Precautions Do not place the griddle in a microwave oven Do not clean your griddle in the dishwasher If something has spilled under the griddle it should be cleaned up as soon as possible to prevent baked on food soil Do not allow grease to a...

Page 11: ...re or after cooking Room temperature promotes the growth of harmful bacteria Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth 9 Lock Controls Locks out the control so that pressing the pads does not activate the controls Press and hold the Lock Controls pad for three seconds to lock or unlock the control Cancel Off is always active even when the cont...

Page 12: ...eit temperatures F but you can change it to use Celsius temperatures C Enter into the special features menu as outlined above Scroll through the options until deg Unit is displayed and press 0 Scroll through the options until the desired setting is displayed Press 0 to save the setting and then 6 to exit the menu Clock Display This feature On Off specifies if the time of day is displayed Enter int...

Page 13: ...ough 5 number pads and the Timer pad to select a different preset cooking temperature and press Start 2 Since no feedback is given during temperature change an oven thermometer can be used to confirm temperature changes Starting a Timed Bake 1 Press the Bake pad 2 If the desired temperature is 350 F use the 6 through 0 number pads or the Lock Control pad to select a cooking time If a cooking tempe...

Page 14: ...t of the rack and push the rack in until it stops Then lay the rack flat and push it in until it is all the way into the oven Racks may become difficult to slide especially after a self clean cycle To improve sliding conditions use a soft cloth or paper towel to rub vegetable oil on the left and right edges of the racks and or rack supports NOTE Remove unused racks when using the oven for faster p...

Page 15: ...ng and the possibility of fats igniting Broiling on rack position 6 is not recommended Broiling can be used for foods that would typically be grilled Adjust the rack position in order to vary the intensity of the heat to the food Place foods closer to the broil element when a seared surface and rare interior are desired For best performance center the food below the broil heating element Press the...

Page 16: ...t baking performance Dark coated and dull pans absorb heat more readily than light shiny pans Pans that absorb heat more readily can result in a browner crisper and thicker crust If using dark and coated cookware check food earlier than minimum cook time If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25 F next time Shiny pans can produce more e...

Page 17: ... Beef Pork Hamburgers Broil Hi Upper 2 Use a broil pan move food down for more doneness less searing Watch food closely when broiling Steaks Chops Broil Hi Upper 2 Use a broil pan move food down for more doneness less searing Watch food closely when broiling Roasts Convection Roast Bake Lower 1 or 2 Leave uncovered use a low sided pan such as a broil pan Poultry Whole chicken Convection Roast Bake...

Page 18: ...range food in a single layer on the pan do not overload the pan Always check internal food temperature to confirm minimum safe temperatures have been reached Minimum safe food temperatures can be found on packages and at IsItDoneYet gov FOOD TYPE RECOMMENDED RACK POSITION S RECOMMENDED SET TEMPERATURES F RECOMMENDED COOK TIME MIN NOTES Fresh boneless fish or poultry pieces breaded such as nuggets ...

Page 19: ...sive cleansers strong liquid cleansers steel wool plastic scouring pads or cleaning powders on the interior or exterior of the oven Clean with a mild soap and water or vinegar and water solution Rinse with clean water and dry with a soft cloth When cleaning surfaces make sure that they are at room temperature and not in direct sunlight If stain on the door vent trim is persistent use a mild abrasi...

Page 20: ...ore using the Self Clean Mode Self Clean uses very high temperatures to clean the oven interior For a moderately soiled oven run a 3 hour self clean cycle For a heavily soiled oven run a 5 hour self clean cycle Only self clean black racks and grates may remain in the oven during the self clean cycle All other items including nickel plated silver racks should be removed If nickel plated silver rack...

Page 21: ...as dishwasher Doing so may cause them to discolor The ports in the burner heads must be kept clean at all times for an even unhampered flame Clogged or dirty burner ports or electrodes will not allow the burner to operate properly Replacing Surface Burners Before replacing the burner caps heads and oval head cap assembly shake out excess water and allow them to dry thoroughly Replace burner heads ...

Page 22: ...f your oven is equipped with self clean black racks it is recommended to follow the instructions for placing grates on racks If your oven is equipped with nickel plated silver racks it is recommended to follow the instructions for placing grates on the oven bottom Nickel plated racks should not remain in the oven during the self clean cycle Doing so will tarnish the racks If either type of rack is...

Page 23: ... appliance cleaner or polish see the Accessories and Consumer Support sections at the end of this manual Oven Door Lift Off Lower Oven Door The door is very heavy Be careful when removing and lifting the door Do not lift door by the handle To Remove the Door 1 Fully open the door 2 Pull the hinge locks up and away from the range frame to the unlocked position 3 Firmly grasp both sides of the door ...

Page 24: ...clear of the hinge 6 Pull on hinge arms slightly to relieve pressure on the locking tabs 7 Push the hinge locks down onto the hinge 8 Push the hinges in toward the unit so they are closed To Replace the Door 1 Pull the hinges down away from the oven frame to the fully open position 2 Lift up on the hinge locks toward the oven frame until they stop 3 The hinges will release to the 45 degree positio...

Page 25: ... of the glass cover into the grooves of the socket Turn the glass cover clockwise 1 4 turn NOTE A 40 watt appliance bulb is smaller than a standard 40 watt household bulb Reconnect electrical power to the oven once the new bulb is installed For improved lighting inside the oven clean the glass cover frequently using a wet cloth This should be done when the oven is completely cool WARNING SHOCK OR ...

Page 26: ...g aluminum foil on broil pan wrap tightly and add slits conforming to those in the pan to allow grease to drain Oven temperature too hot or too cold Oven temperature needs adjustment See the Oven Controls section Oven and or display appears not to work A fuse in your home may be blown or the circuit breaker tripped Replace the fuse or reset the circuit breaker Oven controls improperly set See the ...

Page 27: ...elow the locking temperature LOCK DOOR flashes in the display The self clean cycle has been selected but the door is not closed Close the oven door F and a number or letter flash in the display You have a function error code Press the Cancel Off pad Allow the oven to cool for one hour Put the oven back into operation If the function code repeats disconnect all power to the oven for at least 30 sec...

Page 28: ...do not Gas to the oven burners may have been shut off The oven gas shut off is located on the gas regulator near the gas line attachment to your range Locate it and flip the lever My oven door glass appears to be tinted or have a rainbow color The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking Thi...

Page 29: ...29 Notes 295D1703P022 Rev 0 ...

Page 30: ...cer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service In Alaska the limited warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warranty gives you specific legal righ...

Page 31: ...lowing products and more are available Accessories Accessories Nickel Flat Rack Reinforced Nickel Flat Rack Self Clean Flat Rack Nickel Extension Rack Self Clean Extension Rack Broiler Pan 12 x 1 x 16 Roasting Rack Accessory Cooktop Center Grate Nonstick Aluminum Griddle Reversible Cast Iron Griddle Cleaning Supplies CitruShine Stainless Steel Wipes Stainless Steel Polishing Cloth Burnt On Grease ...

Page 32: ... at 1 800 661 1616 during normal business hours Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires www geappliances ca en support purchase extended warranty or call 866 277 9842 during normal business hours Ex...

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