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N.D. 366-50

GE Appliances

General Electric Company
Appliance Park, Louisville, KY 40225

Service Bulletin

REFRIGERATORS

REF 34-02

ARCTICA SIDE-BY-SIDE
CUSTOMCOOL MODELS
TROUBLESHOOTING FLOW CHART

SEPTEMBER 2002

The troubleshooting flow chart included in
this bulletin was developed in order to
successfully troubleshoot and diagnose
malfunctions in the electronic control system
of the GE Profile Arctica™ Side-by-Side
refrigerators with CustomCool™ techology.

CUSTOM COOL

GE SmartWater

Plus

DELIFRESH

DELIFRESH

FRESH PRODUCE

WATER

RESET WATER FILTER

LIGHT

DOOR ALARM

LOCK CONTROL

CRUSHED

CUBED

QUICK ICE

This troubleshooting flow chart will help
technicians:
• Quickly determine the exact problem
• Use standard tools
• Determine what parts, if any, to be replaced
• Avoid repeat service calls
• Avoid unnecessary replacement of parts

GE Profile Arctica Side-By-Side Refrigerator
with CustomCool Technology

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