GE HealthCare CONFIDENTIAL
Direction
5936427
, Rev. 1
LOGIQ Totus
Basic Service Manual
7 - 42
Section 7-3 - Service Desktop
7-3-9
Agent Configuration
Use
Agent Configuration
to:
•
Edit and configure the following:
-
Enterprise host name in the agent
-
Enterprise port number in the agent
-
URL for software downloads
-
Proxy server in the agent
-
Proxy port in the agent
-
CRM number in the agent
-
Display name in the agent
•
Set the serial number in the agent
•
Enter the username and password for the proxy
•
Reset the edited unsaved value
•
Update contact details
The information on
Agent Configuration
is available to all service class licenses.
To access
Agent Configuration
, navigate to
Utility (second page) > Service > Agent Configuration
.
Figure 7-25 Agent Configuration
This table shows all the elements available on
Agent Configuration
with descriptions.
Table 7-15 Agent Configuration
Element
Description
Agent Configuration
Contact Details
Phone number for the person at the customer site a GE HealthCare remote service
engineer would contact. The phone number is entered during installation and reviewed at
every service call to make sure the information is correct.
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