GE LOGIQ Totus, Basic Service Manual, Page: 253 / 644

GE HealthCare CONFIDENTIAL
Direction 5936427 , Rev. 1 LOGIQ Totus Basic Service Manual
Chapter 7 Diagnostics/Troubleshooting 7 - 3
7-2-2 Collecting vital system information
The following information is necessary to properly analyze data or images being reported as a
malfunction or a LOGIQ Totus being returned to the manufacturer:
NOTE: This information is normally collected with Alt+D or Gather Logs.
Product Name = LOGIQ Totus
Navigate to
Utility > System > About .
Record the Package Type, Release Information and Part Number for the following:
- Application Software
- Service Platform
- Security Package
- Base Image
- Base Image Update
7-2-3 Shortcut keys
There are several shortcut keys on the LOGIQ Totus that can be useful during troubleshooting:
Table 7-1 Shortcut Keys
Key Description
Alt+1 or Alt+2 Marks events in the log file. Used for the flagging issues during operation.
Alt+F10
Displays SW Shut Down. If the LOGIQ Totus can be shut-down by using these keys, it
means that SW is working and the problem could be the ON/OFF switch or the wire that
carries the shut-down signal.
Alt+F5 and F11
For the echo simulator (keyboard simulation), brings up or removes the front panel
simulator. It may be used with VCO to press buttons on the front panel that are not standard
keys on your PC.
F4 and F12 Displays the DICOM Job Spooler.
Alt+A Displays a cursor (Alt+A stands for arrow).
Alt+D Captures scanner logs.
Alt+Ctrl+D With the SSA key connected, displays the Debug command window to run Sclogs.
Alt+Tab
With the SSA key connected, switches between screens. Access Windows and relaunch
the application to use this functionality.