D
IRECTION
5750007-1EN, R
EV
. 1
LOGIQ E10 B
ASIC
S
ERVICE
M
ANUAL
Chapter 7 Diagnostics/Troubleshooting
7 - 39
7-4-3
Shortcut keys
There are several shortcut keys on the LOGIQ E10 that can be useful during troubleshooting:
7-4-4
Test of printers
Print Test Page tests that the printer is correctly installed and hooked up at the Windows level.
1.) Open the
Printers
folder, either from
Start > Settings > Printers
or
Utilities > System > Printers
.
2.) Right click on a printer and select
Preferences
.
3.) Select
Print Test Page
(this sends a print to the printer bypassing all of the scanner software).
4.) Observe the page. If the page prints out, the problem is probably a Windows configuration issue or
a configuration issue with Connectivity. If the page does not print out, there probably is a cabling
issue or a printer configuration issue in Windows.
NOTE: For the Sony small format printers you will see the test page clipped. This is normal.
Table 7-17 Shortcut Keys
Key
Description
Alt+1
or
Alt+2
Marks events in the log file. Used for the flagging issues during operation.
Alt+F10
Displays SW Shut Down. If the LOGIQ E10 can be shut-down by using
these keys, it means that SW is working and the problem could be the
ON/OFF switch or the wire that carries the shut-down signal.
Alt+F5
or
F11
For the echo simulator (keyboard simulation), brings up or removes the
front panel simulator. It may be used with VCO to press buttons on the
front panel that are not standard keys on your PC.
Alt+A
Displays a cursor (Alt+A stands for arrow).
Alt+D
Captures scanner logs.
Alt+Ctrl+D
With the SSA key connected, displays the Debug command window to
run Sclogs.
Alt+Tab
With the SSA key connected, switches between screens. Access
Windows and relaunch the application to use this functionality.
Summary of Contents for LOGIQ E10
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