GE
D
IRECTION
5273008-100, R
EVISION
9
LOGIQ C S
ERIES
B
ASIC
S
ERVICE
M
ANUAL
Section 7-2 - Gathering Trouble Data
7 - 3
7-2-3
Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
-
Keyboard Shadow Log
-
Error Logs
-
Crash Log
-
Power Supply
-
Temperature
NOTE:
Power Supply and Temperature logs are not currently being updated by the LOGIQ C Series.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
-
A place to enter a description of the problem
-
A choice to store to a pre-formatted CD-R, RD (Removable Disk) or to the
Export
directory D:
drive.
The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.
Figure 7-1 ALT-D Dialog Box
