Questions?
Use This Problem Solver
PROBLEM
OVEN WILL NOT
COME ON
CONTROL PANEL
LIGHTED, YET
OVEN WILL NOT
START
FOODS ARE EITHER
OVERCOOKED OR
UNDERCOOKED
POSSIBLE CAUSE
REMEDY
A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
reset circuit breaker.
●
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
●
Door not securely closed.
●
START pad must be touched after entering cooking selection.
●
Another selection entered already in oven and
pad not touched to
cancel it.
●
Make sure you have entered cooking time after touching TIME COOK & 11 pad.
●
pad was touched accidentally. Reset cooking program and touch
START pad.
●
Make sure you entered a code number after touching CODE REHEAT.
●
Cooking times may vary because of starting food temperature, food density or
amount of foods in oven. Touch TIME COOK I & II pad
additional cooking time
for completion.
●
incorrect power level entered. Check Cooking Guide for recommended power level.
●
Dish was not rotated, turned or stirred. Some dishes require specific instructions.
Check Cooking Guide or recipe for instructions.
●
Too many dishes in oven at same time. Cooking time must be increased when
cooking more than one food item. Check Cooking Guide time recommendations.
these things are normal with your microwave oven:
●
or vapor escaping
●
Dimming
oven 1
and change
●
Some TV-Radio i
around the door.
in blower sound
occur while
might be noticed
using your
●
Light reflection
operating at power levels other
microwave oven. It’s similar to the
outer
high.
interference caused by other
●
Dull thumping sound while oven
does not indicate
is
problem with your
If you need more help... call, toll free:
Answer Center
(
”
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/ 800.626.2000”/ consumer information service
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