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GE JCGBS23 Owner'S Manual & Installation Instructions Download Page 45

Problem 

Possible Causes 

What To Do

.

Plug on range is not completely.

•. Make.sure.electrical.plug.is.plugged.into.a.live,.properly

.

inserted in the electrical outlet..

. grounded.outlet .

..

Burner slits on the side of the.

•. Remove.the.burners.and.clean.them ..Check.the.

.

burner may be clogged..

. electrode.area.for.burned-on.food.or.grease ..See.

.

.

. the.

Care and cleaning of the range

.section .

.

Improper burner assembly..

•. Make.sure.the.burner.parts.are.installed.correctly .

.

.

. See.the.

Care and cleaning of the range 

section .

Burner flames very

. 

Improper air to gas ratio..

•. If.range.is.connected.to.LP.gas,.contact.the.person.

large or yellow

.

.

. who.installed.your.range.or.made.the.conversion .

Surface burners light

.

The oven gas shut-off valve .

•. To.check.the.oven.gas.shut-off.valve,.remove.the

but oven does not

.

may have accidentally been.

. drawer.(see.the.

Care and cleaning of the range

.

.

moved during cleaning or.

. section) ..For.lower.oven.drawer.models,.remove.the.

.

moving..

. rear.access.panel.by.unscrewing.the.thumb.screws.

.

.

. in.the.upper.left.and.right.corners ..Look.for.the.gas..

.

.

. shut-off.lever.at.the.back.of.the.range ..

Control signals after

.

You forgot to enter a bake .

•. Touch.the.

Bake

.pad.and.desired.temperature.

entering cooking time

.

temperature or cleaning time..

. or.the.

Self Clean

.pad.and.desired.clean.time .

or start time
Food does not bake or 

.

Oven controls improperly set..

•. See.the.

Using the upper oven

.section .

roast properly in the

.

Shelf position is incorrect..

•. See.the.

Using the upper oven

.section .

upper oven

.

Incorrect cookware or cookware  . •. See.the.

Using the upper oven

.section .

.

of improper size being used.

.

Oven thermostat needs .

•. See.the.

Adjust the upper oven thermostat—Do it 

.

adjustment..

.

yourself!

.section .

.

Clock not set correctly..

•. See.the.

Using the clock and timer

.section .

.

Aluminum foil used improperly.

•. See.the.

Care and cleaning of the range

.section .

.

in the oven.

.

Oven bottom not securely.

•. See.the

 Installation of the range

.section .

.

seated in position.

Burners do not light

.

Plug on range is not .

•. Make.sure.electrical.plug.is.plugged.into.a.live,.properly

.

completely inserted in the.

. grounded.outlet .

.

electrical outlet.

.

Gas supply not connected .

•. See.the.Installation.Instructions.that.came.with.your.

.

or turned on..

. range .

.

Bridge burner won’t light.

•. See

 How to Light Bridge Burner for Model PCGB980 section.

Troubleshooting Tips  

Save time and money! Review the charts on the following 

pages first and you may not need to call for service.

Before you call for service… 

GEAppliances.com 

Top burners do not light

 

or do not burn evenly. 

(The front right burner is 

designed to have slightly 

smaller flames between 

the 6 and 9 o’clock 

positions. This is normal.)

Lever.is..

shown.closed ..

PULL.TO.OPEN .

Sealed.burner.models

Thumb.screws

Lower.oven.drawer.models

45

Summary of Contents for JCGBS23

Page 1: ...Tip Device Assemble Surface 41 42 Checking Burner Connecting the Range to Gas 39 40 Dimensions and 36 37 Electrical Connections Leveling the Range Troubleshooting Tips 45 48 Accessories Consumer Support Consumer Cover Warranty for Customers in Warranty for Customers in the U S A Ranges 183D5580P274 29 5741 08 11 GE JCGBS23 Owner s Manual Installation Instructions GEAppliances com Self Cleaning Gas...

Page 2: ...lowed exactly a fire or explosion may result causing property damage personal injury or death All ranges can tip BURNS or other SERIOUS INJURIES can result INSTALL and CHECK the anti tip bracket following the instructions supplied with the bracket To reduce the risk of tipping the range the range must be secured by a properly installed anti tip bracket See installation instructions shipped with th...

Page 3: ... removed from the range before operating to prevent ignition of these materials Avoid scratching or impacting glass doors cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur Do not leave children alone or unattended in an area where an appliance is in use They should never be allowed to climb sit or stand on any par...

Page 4: ...justed so that they do not extend beyond the bottom of the pan Excessive flame may be hazardous Always use the LITE position when igniting the top burners and make sure the burners have ignited When using glass ceramic cookware make sure it is suitable for cooktop service others may break because of sudden change in temperature To minimize the possibility of burns ignition of flammable materials a...

Page 5: ... and other utensils from the oven Only porcelain coated oven racks may be left in the oven Do not use self clean to clean other parts such as grates Before operating the self clean cycle wipe grease and food soils from the oven Excessive amount of grease may ignite leading to smoke damage to your home If the self cleaning mode malfunctions turn the oven off and disconnect the power supply Have it ...

Page 6: ...r an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat Be sure the burners and grates are cool before you place your hand a pot holder cleaning cloths or other materials on them Sealed Gas Burners Your gas range cooktop has sealed gas burners They offer convenience cleanability and flexibility to be used in a wide range of co...

Page 7: ... to your health Use a flat bottomed wok Stove Top Grills Do not use stove top grills on your sealed gas burners If you use the stove top grill on the sealed gas burner it will cause incomplete combustion and can result in exposure to carbon monoxide levels above allowable current standards This can be hazardous to your health Top of Range Cookware Aluminum Medium weight cookware is recommended bec...

Page 8: ...ght as far as it will go Touch the Clear Off pad Allow the oven to cool for one hour Put the oven back into operation If the function error code repeats disconnect the power to the range and call for service Kitchen Timer On Off Pad Touch this pad to select the timer feature Then press the and pads to adjust the timer Timer Light Flashes while in edit mode you can change the set time at this point...

Page 9: ...h of time for the self clean cycle at this point Glows when the oven is in the self clean cycle After the self clean cycle the light will turn off Unlatch the door Clear Off Pad Touch this pad to cancel ALL oven operations except the clock and timer Broil Hi Lo Pad Touch this pad to select the broil function BroilLight Flashes while in edit mode you can switch from Hi to Lo Broil at this point Glo...

Page 10: ...ler cannot be lit during a power failure Gas will not flow unless the glow bar is hot If the oven is in use when a power failure occurs the oven burner shuts off and cannot be re lit until power is restored This is because the flow of gas is automatically stopped and will not resume when power is restored until the glow bar has reached operating temperature Upper Oven Light Touch the Oven Light pa...

Page 11: ...on If your model has a door latch do not lock the oven door with the latch during baking or roasting The latch is used for self cleaning only Preheating and Pan Placement To avoid possible burns place the racks in the desired position before you turn on the oven Preheat the oven if the recipe calls for it To preheat set the oven at the correct temperature Preheating is necessary for good results w...

Page 12: ...num foil Keep foil at least 1 1 2 from oven walls to prevent poor heat circulation Using the upper oven How to Set the Upper Oven for Broiling Place the meat or fish on a broiler grid in a broiler pan Follow suggested shelf positions in the Broiling Guide The oven door must be closed during broiling Touch the Broil Hi Lo pad once for Hi Broil To change to Lo Broil touch the Broil Hi Lo pad again T...

Page 13: ... doneness and external searing See illustration for description of rack positions Food Doneness Type or Thickness Broil Setting Rack Position Comments Beef Rare Medium Rare 140 F 150 F Steaks 1 thick Hi E Steaks less than 1 thick are dif ficult to cook rare They may cook through before browning To avoid curling slash fat at 1 intervals Medium 160 F Steaks 3 4 to 1 thick Hi D E Well Done 170 F Stea...

Page 14: ...set to the correct time of day for the automatic oven timing functions to work properly The time of day cannot be changed during a delayed cooking or a delayed self cleaning cycle Touch the Clock pad twice Touch the or pads If the or pads are not touched within one minute after you touch the Clock pad the display reverts to the original setting If this happens touch the Clock pad twice and reenter...

Page 15: ...time are in the display recall the remaining time by touching the Kitchen Timer On Off pad and then touching the or pads to enter the new time you want To Cancel the Timer Touch the Kitchen Timer On Off pad twice End of Cycle Tones on some models Clear the tones by pressing the pad of the function you are using Power Outage If a flashing time is in the display you have experienced a power failure ...

Page 16: ... programmed amount of time then turn off automatically Touch the Clear Off pad to clear the display if necessary Remove the food from the oven Remember even though the oven shuts off automatically foods continue cooking after controls are off How to Set a Delayed Start and Automatic Stop The oven will turn on at the time of day you set cook for a specific length of time and then turn off automatic...

Page 17: ...y are addressed separately in the following sections Special features of your oven control on some models GEAppliances com 12 Hour Shut Off With this feature should you forget and leave the oven on the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function If you wish to turn OFF this feature follow the steps below Touch the Bak...

Page 18: ...in at Step 7 To adjust the oven temperature touch the Bake pad and tap the or pads to increase or decrease the temperature in 25 increments Touch the Start On pad When cooking is finished the display will change from to indicating that the oven has turned OFF but is still set in Sabbath Remove the cooked food How to Set for Regular Baking Roasting NOTE To understand how the oven control works prac...

Page 19: ...splay shows SF Tap the Clock pad until ON or OFF appears in the display ON indicates that the oven will automatically turn off after 12 hours OFF indicates that the oven will not automatically turn off See the Special features section for an explanation of the 12 Hour Shut Off feature Touch the Start On pad NOTE If a power outage occurred while the oven was in Sabbath the oven will automatically t...

Page 20: ...lower the fat content of a spread product the more noticeable these differences become Federal standards require products labeled margarine to contain at least 80 fat by weight Low fat spreads on the other hand contain less fat and more water The high moisture content of these spreads affects the texture and flavor of baked goods For best results with your old favorite recipes use margarine butter...

Page 21: ... Always start with hot food Do not use to heat cold food other than crisping crackers chips or dry cereal Allow approximately 25 minutes for the warming drawer to preheat Do not put liquid or water in the warming drawer All foods placed in the warming drawer should be covered with a lid or aluminum foil When warming pastries or breads the cover should be vented to allow moisture to escape Food sho...

Page 22: ...rm serving bowls and plates set the control on LO 1 CAUTION Dishes will be hot Use pot holders or mitts when removing hot dishes Use only heat safe dishes If you want to heat fine china please check with the manufacturer of the dishes for their maximum heat tolerance You may warm empty serving dishes while preheating the drawer Using the electric warming drawer on some models ...

Page 23: ...iances com DO NOT hand clean gasket On some models the gasket is on the inner door DO hand clean inside door frame and glass DO hand clean oven frame How to Set the Oven for Cleaning Follow the directions in the Before a Clean Cycle section Latch the door NOTE Never force the latch If the oven is too hot you will not be able to slide the latch Allow the oven to cool Touch the Self Clean pad Touch ...

Page 24: ...ows the correct time of day Follow the directions in the Before a Clean Cycle section Latch the door NOTE Never force the latch If the oven is too hot you will not be able to slide the latch Allow the oven to cool Touch the Self Clean pad Touch the or pads to set the Clean Time The Clean Time is preset for 4 hours and 20 minutes You can change the Clean Time to any time between 3 and 5 hours depen...

Page 25: ... clean The electrodes are not removable The oval center burner head and cap assembly can be lifted off making it easy to clean The burner electrode is not removable The tri ring burner inner cap can be lifted off for cleaning the outer cap and base assembly can be lifted off the cooktop as one piece for cleaning purposes CAUTION Do not operate the cooktop without all burner parts and grates in pla...

Page 26: ...might clog the surface burner openings Do not use steel wool because it will clog the surface burner openings and scratch the surface burners If the holes become clogged clean them with a sewing needle or twist tie Before putting the surface burner back shake out excess water and then dry it thoroughly by setting it in a warm oven for 30 minutes Then place it back in the range making sure it is pr...

Page 27: ...e burner caps heads on some models and oval head cap assembly back shake out excess water and then dry them thoroughly by setting in a warm oven for 30 minutes Replacement Burner Heads on some models Replace burner heads over the electrodes on the cooktop in the correct locations according to their size There is one small one medium one large and one extra large burner head Make sure the slot or h...

Page 28: ...lose their shine regardless of the best care you can give them This is due to their continual exposure to high temperatures You will notice this sooner with lighter color grates NOTE Do not clean the grates in a self cleaning oven The grates may be cleaned in a dishwasher Appearance may vary Left Front Right Front Center Oven Air Vents Never block the vents air openings of the range They provide t...

Page 29: ...F position to ensure proper placement Metal parts can be cleaned with soap and water Do not use steel wool abrasives ammonia acids or commercial oven cleaners Dry with a soft cloth NOTE Knobs are not interchangeable Be sure to reinstall the knobs to the original location Surface burner knob Lower oven knob on some models Red line Lift Up Cooktop on models with standard twin burners Clean the area ...

Page 30: ...op With the door at the same angle as the removal position seat the indentation of the hinge arm into the bottom edge of the hinge slot The notch in the hinge arm must be fully seated into the bottom of the slot Fully open the door If the door will not fully open the indentation is not seated correctly in the bottom edge of the slot Push the hinge locks up against the front frame of the oven cavit...

Page 31: ...or gasket it has an extremely low resistance to abrasion If you notice the gasket becoming worn frayed or damaged in any way or if it has become displaced on the door you should have it replaced Stainless Steel Surfaces on some models Do not use a steel wool pad it will scratch the surface IMPORTANT APPLY A PROTECTIVE COAT OF CERAMA BRYTE PART WB02T10111 STAINLESS STEEL BRIGHTENER BEFORE USING Thi...

Page 32: ...ble Kick Panel on some models The kick panel may be removed for cleaning under the range To remove Lift up the bottom of the panel slightly to disengage the panel from the tabs at the base of the range Pull the bottom of the panel forward until the spring clips are released at the top of the panel To replace Insert the two slots at the bottom of the panel onto the two tabs at the base of the range...

Page 33: ...area and initiating another steam cycle Do not open the door during the Steam Clean cycle An error beep will sound upon opening the door Press Clear Off pad at any time to end the cycle If mineral deposits remain in the oven bot tom after cleaning use a cloth or sponge soaked in vinegar to remove them Some water may drip from the bottom of the oven door If this happens wipe it up at the end of the...

Page 34: ...Standard for Mobile Home Construction use the Standard for Manufactured Home Installations ANSI A225 1 NFPA 501A or with local codes Mobile home installations require When this range is installed in a mobile home it must be secured to the floor during transit Any method of securing the range is adequate as long as it conforms to the standards listed above Installation Range Instructions Do not sto...

Page 35: ...can withstand heat generated by the range up to 200 F Avoid placing cabinets above the range To reduce the hazard caused by reaching over the open flames of operating burners install a ventilation hood over the range that projects forward at least 5 beyond the front of the cabinets The ventilating hood must be constructed of sheet metal not less than 0 0122 thick Install above the cooktop with a c...

Page 36: ...ith door closed includes door handle 30 3 4 361 4 1 4 Depth with door open 45 7 8 48 Height Installation Instructions Provide adequate clearances between the range and adjacent combustible surfaces These dimensions must be met for safe use of your range The location of the electrical outlet and pipe opening see Gas Pipe and Electric Outlet Locations may be adjusted to meet specific requirements Th...

Page 37: ...Instructions DIMENSIONS AND CLEARANCES Models CCGS985 only 29 1 8 Depth with door closed includes door handle 30 361 4 1 4 Depth with door open 461 4 411 2 Height to backguard based on Café style backguard kit installed ...

Page 38: ...AS or converting back to natural gas from LP This range leaves the factory set for use with natural gas If you want to convert to LP gas the conversion must be performed by a qualified LP gas installer The conversion instructions and LP orifices can be found attached to the range next to the pressure regulator Keep these instructions and the orifices in case you want to convert back to natural gas...

Page 39: ...he front remove the 90 elbow for easier installation C Install male 1 2 or 3 4 flare union adapter to the NPT internal thread of the manual shut off valve taking care to back up the shut off valve to keep it from turning D Connect flexible metal appliance connector to the adapter on the range Position range to permit connection at the shut off valve E When all connections have been made make sure ...

Page 40: ...nge Pressure regulator Nipple 90 Elbow 90 Elbow Adapter Adapter 90 Elbow Quick connect or union Installer Inform the consumer of the location of the gas shut off valve Alternate Hookup Nipple Nipple 90 Elbow Pressure regulator 45 Elbow Nipple Union 90 Elbow Black iron pipe Union Nipple Installer Inform the consumer of the location of the gas shut off valve Gas Flow into Range Gas shut off valve 1 ...

Page 41: ...rrupters GFCI s are devices that sense leakage of current in a circuit and automatically switch off power when a threshold leakage level is detected These devices must be manually reset by the consumer The National Electrical Code requires the use of GFCI s in kitchen receptacles installed to serve countertop surfaces Performance of the range will not be affected if operated on a GFCI protected ci...

Page 42: ...ombustion quality of burner flames needs to be determined visually If burner flames look like A call for service Normal burner flames should look like B or C depending on the type of gas you use With LP gas some yellow tipping on outer cones is normal CHECK IGNITION OF OVEN BURNER 7 The oven is designed to operate quietly and automatically To operate the oven press the Bake pad and then press the ...

Page 43: ...are normal Flames should not lift off burner ports If lifting is observed gradually reduce air shutter opening until flames are stabilized ADJUST BROIL AND OVEN BURNER AIR ADJUSTMENT SHUTTER IF NECESSARY CONT 8 Oven bottom LEVELING THE RANGE 9 A Install the oven shelves in the oven and position the range where it will be installed with front access to front leveling legs and rear access to rear le...

Page 44: ...ollow the instructions packaged with the bracket To check if the bracket is installed and engaged properly look underneath the range to see that the rear leveling leg is engaged in the bracket On some models the storage drawer or kick panel can be removed for easy inspection If visual inspection is not possible slide the range forward confirm the anti tip bracket is securely attached to the floor ...

Page 45: ...sired clean time or start time Food does not bake or Oven controls improperly set See the Using the upper oven section roast properly in the Shelf position is incorrect See the Using the upper oven section upper oven Incorrect cookware or cookware See the Using the upper oven section of improper size being used Oven thermostat needs See the Adjust the upper oven thermostat Do it adjustment yoursel...

Page 46: ...and timer Plug on range is not completely Make sure electrical plug is plugged into a live properly do not work inserted in the electrical outlet grounded outlet A fuse in your home may be Replace the fuse or reset the circuit breaker blown or the circuit breaker tripped Oven controls improperly set See the Using the clock and timer section Upper oven light does Light bulb is loose or defective Ti...

Page 47: ...or is locked Touch the Clear Off pad Allow the oven to cool is on when you want because the temperature and then on models with a door latch unlock the door to cook inside the oven has not dropped below the locking temperature F and a number or On models with a door latch The latch may have been moved even if only slightly letter flash in the display if a function error code appears from the locke...

Page 48: ...e inside of the oven is normal for the first few times the oven is used Fan noise some models A cooling fan may turn on This is normal The cooling fan will turn on to cool internal parts It may run for up to 1 1 2 hrs after the oven is turned off Drawer does not slide The drawer is out of alignment Fully extend the drawer and push it all the way in smoothly or drags See the Care and cleaning of th...

Page 49: ...mic Cooktop Cleaning Kit Includes cleaner scraper and pad Ceramic Cooktop Cleaning Wipes Stainless Steel Appliance Polish Wipes Stainless Steel Appliance Cleaner or Griddle To place your order call 800 626 2002 U S 800 661 1616 Canada or mail this form to In the U S GE Parts P O Box 221027 Memphis TN 38122 1027 In Canada GE Parts 1 Factory Lane Moncton N B E1C 9M3 Broiler Pan Order Form Quantity__...

Page 50: ...ves you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 For The Period Of GE Will Replace One Year Any part of the range which fails due to a defect in materials or workmanship During t...

Page 51: ... Product not accessible to provide required service What Mabe Will Not Cover For The Period Of Mabe Will Replace One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty Mabe will also provide free of charge all labor and in home service original purchase to replace the defective part WARRANTOR IS NOT RESPONSI...

Page 52: ...or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261 2133 Parts and Accessories In the U S GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every ...

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